consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki


Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



The new Consumer Directory
search the web, shop online, looking for gift ideas?
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
The new Consumer Directory
search the web, shop online, looking for gift ideas?

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Hold the Front Page!!
News updates
The Consumer Forums front page
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
Debt Action Group > Debt Collection Industry

Debt Collection Industry Advice on how to deal with debt collectors.
Are you receiving distressing phone calls? Are you recording them? Why not?


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 9th June 2007, 18:37   #1 (permalink)
DP2000
Basic Account Customer
Default Tower Investigations LTD

Hi guys, first post here. Will introduce myself in the welcome forums next.

Anyway, a few days ago i received this letter:

Quote:
Dear Mr XXXXXXXXXX,

We act on behalf of a client and would be oblidged if you could telephone us on FREEPHONE 0800 XXX XXXX in order to assist us with our enquiry.

Yours sincerely

Tower Investigations Ltd

Tower Investigations
No specifics, no address, no contact name, just the FREEPHONE number, web url (that takes you to a very basic front page) and reference number.

Looking at the posts on Grumbletext, UK consumer complaints - post online and via SMS text message!

..they seem to be tied to two companies called GLOBAL DEBT RECOVERY LIMITED / GLOBAL DIRECT SERVICES PLC.

Knowing that i have never encountered any financial difficluties or had any outstanding debts, my gut instinct is to ignore the letter and avoid this lot like the plague. However, i am curious to know if anyone else on here has received something similar or had dealings with Tower Investigations?

Kind Regards

DP

Last edited by DP2000; 9th June 2007 at 19:04.
DP2000 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th June 2007, 22:32   #2 (permalink)
Curlyben
Platinum Account Customer
 
Curlyben's Avatar
Default Re: Tower Investigations LTD

Yep, I'd ignore it completely.
If there is a DCA out there looking for you they'll surface in the end.
Curlyben is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th June 2007, 23:00   #3 (permalink)
lookinforinfo
Platinum Account Customer
Default Re: Tower Investigations LTD

To be on the safe side, it might be an idea to take a look at your credit files.
Experian, Equifax and Call Credit are the three-and you can order your
files online.
It is possible that someone with the same name as you is the person they are
looking for and might have added it to your file in error.
Another possibility is that your id has been cloned, so once again, checking
your credit file might stop things escalating.
lookinforinfo is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th June 2007, 23:31   #4 (permalink)
diskmandave
Platinum Account Customer
 
diskmandave's Avatar
 


I am in: Ashton Under Lyne
Posts: 4,230
diskmandave Authoritativediskmandave Authoritativediskmandave Authoritativediskmandave Authoritativediskmandave Authoritativediskmandave Authoritativediskmandave Authoritativediskmandave Authoritativediskmandave Authoritativediskmandave Authoritativediskmandave Authoritative
Default Re: Tower Investigations LTD

Given what LFI has said... I'ld (personally) be inclined to call them... It's an 0800 number, do it from a telephone box... From what U say, U are debt free, so this could be a serious matter. A close friend or colleague could have named you as a referee that is being checked out..?

Don't forget that under shedloads of regulations they must tell you the exact nature of their contact!

Look forward to updates.

Regards, Dave.
diskmandave is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th June 2007, 07:07   #5 (permalink)
DP2000
Basic Account Customer
Default Re: Tower Investigations LTD

Thanks for the replies, much appreciated.

I've taken LFI's advice and ordered a credit file - Experian have a free 30 day trial so I plumped for them.

I have this nagging feeling that it could have something to do with an ex-girlfriend that I lived with & seperated from 5 years ago. Still, that's purely speculative at the moment, we'll see when the files arrive - I Shall report back.

Kind Regards

DP
DP2000 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th June 2007, 14:05   #6 (permalink)
lookinforinfo
Platinum Account Customer
Default Re: Tower Investigations LTD

DP2000,whatever appears on Experian, you will still have to get the other
two reports since banks etc report to different Credit Reporting Agencies.
It is as well to be fully informed on what may be on your separate files
which may help clarify why Tower are trying to involved.
lookinforinfo is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th June 2007, 02:46   #7 (permalink)
ODC
Platinum Account Customer
 
ODC's Avatar
Default Re: Tower Investigations LTD

Definately use a call box or withold your number if you decide to ring them. They could be enquiring about a previous occupant of your address
ODC is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 12th November 2007, 12:10   #8 (permalink)
KeithDn
Basic Account Customer
Default Re: Tower Investigations LTD

Had the same thing happen to me on Saturday.
I phoned them mainly because they handle Geneology investigations and it is an interest of mine.

I was asked for my birthdate "To comply with the Data Protection Act" I refused to give it them till they told me what it was about. Eventually the individual on the end told me they were acting for a company called "Global....something? " and they were trying to trace an individual whose birthdate they knew. I gave my birthdate and was then asked if I had every lived in Jury, or maybe Dury street, to which the answer was in the negative.

On further consideration I realise that I was stupid to give any information at all, they now have my address AND date of birth.
I also found the manner of the chap extremely unprofessional, calling me "Mate", and also lying to me with regards to the Data Protection Act, also if they had the birthdate why the need for a follow up question or does this namesake also share my birthdate.

Take heed

Keith
KeithDn is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th March 2008, 14:43   #9 (permalink)
notpoodle
Basic Account Customer
Default Re: Tower Investigations LTD

This seems very 'scammy' to me. Scary too.

I've just received the exact same letter from Tower Investigations at my home address, but to a completely bogus name. I open ALL letters correctly addressed to this house, even if they don't have my name on them.

Quote:
Dear Mr XXXXXX

We act on behalf of a client and would be obliged if you could telephone us on FREEPHONE 0800 877 8761 in order to assist us with our enquiry.

Yours sincerely

Tower Investigations Ltd

Tower Investigations
The only return address on their letter is:

Registered Office: 2C Cartwright Court, Bradley Business Park, Huddersfield, HD2 1GN.

The only phone number is the 0800 number in the text of the letter.

They also show:

Company Registration No 03402831
Consumer Credit License No 565360
E-mail: info@towerinvesigations.c om
Website: Tower Investigations

The only contact details on the website are the registered office and the e-mail address, no phone number.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
(to cut a long story short)

Several years ago I started getting letters to this address with a different name. The first three I sent back "Not at this address". But they kept coming, so I opened one and found it was Inland Revenue claiming unpaid income tax (to this bogus person with a different National Insurance number).

I telephoned them and explained this person doesn't live here and never had. They apologised and said 'ignore the letters", but they kept coming. I phoned several more time and wrote them a letter. But they kept coming. I saved about 20 of them and posted them all back in one envelope with a nasty letter. But they kept coming.

Eventually I had the Bailiff turn up at the front door looking for him. I explained this person doesn't live here, nor had he ever lived here, and it all stopped. UNFORTUNATELY, not before a CCJ had been levied against this address by the Inland Revenue.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
I've already had a couple of letters addressed here to this new bogus name (which I've dealt with), and it's my guess that Tower Investigations are trying to find this latest scammer.

I tried phoning the 0800 number, but all I got was an automated message which 'claimed' to put my call into a queue (with a very strange ring tone). I'll try again on Monday from a public call box.
notpoodle is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th March 2008, 10:47   #10 (permalink)
mitchybabes
Basic Account Customer
Default Re: Tower Investigations LTD

Hi just recieved a letter from tower investigations i've done a little digging and found there part of global debt recovery does any body know anything about either of these? cheers mitch
mitchybabes is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th March 2008, 11:38   #11 (permalink)
excel1
Classic Account Customer
 
excel1's Avatar
 


I am in: Death to dcasland
Posts: 383
excel1 Novitiate
Default Re: Tower Investigations LTD

They offer a wide range of services, but if they were contacting you for the other services they provide such as pre employment checks etc they would have full details and would write thier request not just please ring this number so they are fishing!
excel1 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply



Thread Tools


Similar Threads
Thread Thread Starter The Consumer Forums Replies Last Post
Bishop Investigations mekcuf General Debt Issues 19 21st April 2007 09:27
Bishop Investigations anyone? Cymraeg Debt Collection Industry 5 21st April 2007 09:22
Nationwide planning to delay investigations until after OFT ruling DollyDayDream Bank Charges and the Finance Industry in the media... 5 25th February 2007 19:08
Who are Sterling Investigations? alexifa General Debt Issues 3 6th December 2006 02:29
Cabot (Financial Investigations Recoveries) chopperclaire Debt Collection Industry 7 24th August 2006 22:54




The new Consumer Directory
search the web, shop online, looking for gift ideas?

Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE

Search Engine Friendly URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.