Court summons from Hillesden, advice? Well Hello
I've received a court summons from Hillesden Securities (a Northampton one) and I'm after some advice on how to proceed.
A little background first.
I'd been paying Direct Legal and Collections (DLC) £20 a month since 2004. Last December I renegotiated with them a reduced payment of £5 per month. All in writing, all approved. Harrassing phone calls began in February when they claimed that I'd missed a payment. I provided proof from the bank that the money had indeed been payed, via standing order, but they refused to believe me. They accepted that I had proof of the money going to their account but told me that I needed to provide proof that their bank had accepted it. As I pointed out I do not have access to their account so how could I. This dragged on for a few weeks. Then they accepted that I had paid. Few weeks later they tried it on again. I pointed out their previous mistake, they had no record of this, here we go again. More harrasment until eventually, again, they conceded that they did have the money. Couple of weeks later one of their managers called to apologise for all this and told me that I needed to increase my payments. I pointed out that in December I had a written agreement for £5 per month and he told me in no uncertain terms that "you're dealing with me now and I didn't agree to that". He became very nasty on the phone demanding to speak to the person that had actually made the payments, my partner, so I passed the phone over. My partner was then threatened that if I did not increase my payments he, the manager, would get his solicitors involved. Fine said my partner and hung up. That was over 2 months ago. During which time I've still kept up my repayments.
Out of the blue yesterday comes this court summons. I wouldn't care but only last week I was going to write to them enclosing a pound and asking for a CCA. Unfortunately I became weighed down in too many other problems.
So, can anyone help me and explain what I should do next?
Any help would be greatly appreciated. |