consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki


Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



The new Consumer Directory
search the web, shop online, looking for gift ideas?
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
The new Consumer Directory
search the web, shop online, looking for gift ideas?

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Hold the Front Page!!
News updates
The Consumer Forums front page
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
Debt Action Group > Debt Collection Industry

Debt Collection Industry Advice on how to deal with debt collectors.
Are you receiving distressing phone calls? Are you recording them? Why not?


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 30th March 2007, 18:31   #1 (permalink)
jules78
Basic Account Customer
Default debt collection agency

Hi,

Just some advice please - can a debt collection agency charge interest on the debt?
jules78 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th March 2007, 18:41   #2 (permalink)
Seahorse
Platinum Account Customer
 


I am in: Unto Sadie a Chavette is born...
Posts: 2,506
Seahorse Highly informativeSeahorse Highly informativeSeahorse Highly informativeSeahorse Highly informativeSeahorse Highly informativeSeahorse Highly informativeSeahorse Highly informative
Default Re: debt collection agency

Not if you dispute the debt. Do you?
Seahorse is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th March 2007, 18:50   #3 (permalink)
jules78
Basic Account Customer
Default Re: debt collection agency

thanks

Last edited by jules78; 30th March 2007 at 23:05. Reason: spelling
jules78 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th March 2007, 20:07   #4 (permalink)
allykat
Classic Account Customer
 
allykat's Avatar
Default Re: debt collection agency

Hi Jules,

have the DCA already been applying the charges to your account? Or have they just threatened that they will?

I had something similar happen so before I sent out a CCA request, harrassment by telephone letter, etc, I gave them an income & expenditure report and they agreed to reduce the monthly payment to £30. (temporarily)

As long as you do things right and make token payments every month I'm sure it'll be fine. They shouldn't be damanding money though as long as the account is in dispute.

There's loads of info on this site including template letters for everything! Including the account in dispute letter you can send to the DCA to get them off your back for a bit

Please don't be rash in making a big decision like re-mortgaging your house, good luck
allykat is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th March 2007, 21:28   #5 (permalink)
dx100uk
Platinum Account Customer
 
dx100uk's Avatar
Default Re: debt collection agency

you have to sent an Subject Access Request to the CC co. then the a/c will be in dispute. tell the dca they should pass it back to the CC Co. unless they have brought the debt outright [which i doubt unless it is old]

what you need to do is look at the final balance on the a/c when you get the statements back, that should then tell you what the dca is adding themselves [though i doubt this - i think it is interest & late fees etc]

however if it is dca fees then Subject Access Request them as well and get that back.

but i would contact the oft as well, it is outrageous they are pressuring you to remortgage! its a civil debt!

get the Subject Access Request sent out to the CC NOW!
as soon as you do write & tell the DCA, & get them off your back.
advise the cc that you are going to make a token paymnet of £XX PCM [£25?] direct to them.

please remember they are a DCA, THEY HAVE NO POWERS!!!
treat them like human phone chasers

start a thread in the correct forum for the CC and have a read

dx100uk
__________________
my views are my own...seek legal advice if ness
dx100uk is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th March 2007, 22:33   #6 (permalink)
jules78
Basic Account Customer
Default Re: debt collection agency

Thanks very much for the advice.

Last edited by jules78; 30th March 2007 at 23:06. Reason: spelling
jules78 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th March 2007, 22:43   #7 (permalink)
jules78
Basic Account Customer
Default Re: debt collection agency

Should have mentioned - I have already sent a Subject Access Request request to the CC company and I have recieved the statements. I have now sent them the letter to request my charges back I enclosed a list of all charges. I have recieved and acknowledgment letter from the CC company saying that they have recieved the letter but it may take up to 28 days to respond to me.

So should I be letting the DCA know that this is what is happening?

Last edited by jules78; 30th March 2007 at 22:45. Reason: spelling
jules78 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th March 2007, 23:23   #8 (permalink)
pmhcfc
Platinum Account Customer
 
pmhcfc's Avatar
 


I am in: sane
Posts: 1,358
pmhcfc Highly informativepmhcfc Highly informativepmhcfc Highly informativepmhcfc Highly informativepmhcfc Highly informativepmhcfc Highly informative
Default Re: debt collection agency

Quote:
Originally Posted by jules78 View Post
Should have mentioned - I have already sent a Subject Access Request request to the CC company and I have recieved the statements. I have now sent them the letter to request my charges back I enclosed a list of all charges. I have recieved and acknowledgment letter from the CC company saying that they have recieved the letter but it may take up to 28 days to respond to me.

So should I be letting the DCA know that this is what is happening?
Who's the DCA ?
pmhcfc is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 30th March 2007, 23:35   #9 (permalink)
dx100uk
Platinum Account Customer
 
dx100uk's Avatar
Default Re: debt collection agency

Quote:
Originally Posted by jules78 View Post
Should have mentioned - I have already sent a Subject Access Request request to the CC company and I have recieved the statements. I have now sent them the letter to request my charges back I enclosed a list of all charges. I have recieved and acknowledgment letter from the CC company saying that they have recieved the letter but it may take up to 28 days to respond to me.

So should I be letting the DCA know that this is what is happening?
yes.
write them and tell them it is in dispute.
tell them you will no longer be making payments to them, but direct to the CC. now what was the bal before it went DCA? and is the dca bal greater than that?
oh and stick to YOUR timetable for reclaiming!

40days from them getting list...
how long is it now....time for LBA yet ?

dx100uk
dx100uk is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 31st March 2007, 00:40   #10 (permalink)
fetsilva
Basic Account Customer
Default Re: debt collection agency

there's so much information on this site but i'm sure i read somewhere that a DCA is not allowed to add charges to your account as you havent signed anything with them and if they do you are entitled to ask them to remove them.

hopefully someone will come along and agree/ disagree with me asap

fet x
fetsilva is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 31st March 2007, 12:33   #11 (permalink)
Varangian3
Classic Account Customer
Default Re: debt collection agency

Hi folks

I have experience of perhaps 6 dealings with various DCAs. In no case has anyone tried to add interest, and I was even told once that "there would be no more charges added". They buy these debts at a shockingly low rate (perhaps under 20%) when they have been written off, and chance their hand that they can intimidate people into paying the full amount of the original quickly, so they make something like 400% profit for strong-arm tactics and lies. A nice little earner.

I always say to people that they should try to clear the debt by playing hardball. Thye rarely offer settlement of less than, say 75%, but in fact even a 50% quick settlement is good business, so start to haggle at no more than this and play hard. If they think they can settle quickly they will accept a lot less rather than risk dragging out the debt for years with a lot of hassle (well I give them a lot of hassle anyway!).

I recently had a charging order placed on my house by one, and the wording of the documents was ambiguous about the option for adding interest to the debt. They did not file for this, and it was not granted, so even though I will drag this out as long as possible, there was never any attempt to add interest on. I suspect that even if a court hearing was asked to consider adding interest, you could fight this easily by demonstarting the extra hardship and unjust nature of the request, given the other profit margins. Judges are generally in collusion with DCAs against the victims, but in this case I think they could be persuaded to strike an interest request out.

Hope this helps

Varangian Guard
take no prisoners
Varangian3 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 31st March 2007, 22:21   #12 (permalink)
pmhcfc
Platinum Account Customer
 
pmhcfc's Avatar
 


I am in: sane
Posts: 1,358
pmhcfc Highly informativepmhcfc Highly informativepmhcfc Highly informativepmhcfc Highly informativepmhcfc Highly informativepmhcfc Highly informative
Default Re: debt collection agency

Quote:
Originally Posted by Varangian3 View Post
Hi folks

I have experience of perhaps 6 dealings with various DCAs. In no case has anyone tried to add interest, and I was even told once that "there would be no more charges added". They buy these debts at a shockingly low rate (perhaps under 20%)
Perhaps under 20%? There's no 'perhaps' about it...20% is a lot for a DCA to buy a debt for...I think you'll find the figure is between 1% and 10%.
pmhcfc is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply



Thread Tools





The new Consumer Directory
search the web, shop online, looking for gift ideas?

Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE

Search Engine Friendly URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.