consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
Debt Action Group > Debt Collection Industry

Debt Collection Industry Advice on how to deal with debt collectors.
Are you receiving distressing phone calls? Are you recording them? Why not?


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 13th November 2006, 14:09   #1 (permalink)
nathal
Platinum Account Customer
 
nathal's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jul 2006
Posts: 1,057
nathal Novitiate
Default Dca Looking For My Passport Before Sending Out Agreement

Sent of CCA request for copy oif agreement on 15th August.

Time was up then started hassleing them to remove default etc.

Rang today saying received copy of agreement, but need passport/ copy of my signature to confirm my soignature.

What do you make of that???
nathal is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th November 2006, 19:33   #2 (permalink)
NailPost
Platinum Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Feb 2006
Posts: 1,022
NailPost InformativeNailPost InformativeNailPost Informative
Default Re: Dca Looking For My Passport Before Sending Out Agreement

DO not send them anything. It is their responsibility to prove you are who they think you are. The debt collector - who is it by the way - are in default of their obligations under the CCA for having failed to provide you with documentation. Indeed after this amount of time it means they have committed a criminal offence with a fine not exceeding £2500 awaiting them before magistrates not that it will get to that stage.

If they are playing silly beggars just ignore them but report the scum instead to the Info Commissioner for mishandling your data. They are clearly unsure of your identity but that hasn't stopped them issuing a default. Check that the default hasn't been issued twice, first by the original creditor and then "renewed" by the debt collector. That's illegal and actionable for defamation.

Copy the Information Commissioner correspondence to the OFT and ask if the debt collector is worthy of its Consumer Credit licence. Insist on a reply.

You can have a lot of fun now because the boot is on the other foot.

Go on tell us which debt collector is making a hash of the rules again!
NailPost is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th November 2006, 21:10   #3 (permalink)
stiffnuts
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 60
stiffnuts Novitiate
Default Re: Dca Looking For My Passport Before Sending Out Agreement

It is important that you dont mix up the Data Protection Act and the CCA. I believe that with a section 7 DPA request that they are allowed to verify your identity(not an expert on DPA matters so please correct me if Im wrong).

In terms of a CCA request I dont have a clue why they would ask for your passport
stiffnuts is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th November 2006, 21:23   #4 (permalink)
alanfromderby
Site Team
 
alanfromderby's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 6,273
alanfromderby has disabled reputation
Default Re: Dca Looking For My Passport Before Sending Out Agreement

As your request was under the CCA then it is for them to prove that you owe the money - certainly they have no right to demand proof of who you are...they should know!!

The CCA has nothing to do with the Information Commissioner. Any complaint should be addressed through trading Standards.
__________________
Alan, Derby, UK.


Help keep this site open by buying one of these great resources:


Postage £1 - Delivery in the UK only.
Click on the above link to place your order - payment by Paypal.

_________________________ _______

Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

Advice given is purely my opinion, and is not based on any legal training.
alanfromderby is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th November 2006, 23:57   #5 (permalink)
Jimbo44
Classic Account Customer
 
Jimbo44's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 273
Jimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informative
Default Re: Dca Looking For My Passport Before Sending Out Agreement

In addition to what's been already been said in answer to your post, I'd be very suspicious of anyone asking for a copy of my signature to verify who I am.

What's to stop them forging your signature on a blank document? Or am I just a naturally suspicious person?
Jimbo44 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th November 2006, 09:24   #6 (permalink)
alanfromderby
Site Team
 
alanfromderby's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 6,273
alanfromderby has disabled reputation
Default Re: Dca Looking For My Passport Before Sending Out Agreement

Quote:
Originally Posted by Jimbo44 View Post
In addition to what's been already been said in answer to your post, I'd be very suspicious of anyone asking for a copy of my signature to verify who I am.

What's to stop them forging your signature on a blank document? Or am I just a naturally suspicious person?
I would totally agree.
__________________
Alan, Derby, UK.


Help keep this site open by buying one of these great resources:


Postage £1 - Delivery in the UK only.
Click on the above link to place your order - payment by Paypal.

_________________________ _______

Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

Advice given is purely my opinion, and is not based on any legal training.
alanfromderby is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th November 2006, 09:29   #7 (permalink)
edinburghbeerbucket
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jul 2006
Posts: 143
edinburghbeerbucket Novitiate
Default Re: Dca Looking For My Passport Before Sending Out Agreement

Quote:
Originally Posted by alanfromderby View Post
I would totally agree.
Me too. And, as has already been pointed out, they should already have verified your identity themselves before sending out any letters. Write back and point this out to them.

Don't sign your letter, though!!
edinburghbeerbucket is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th November 2006, 09:38   #8 (permalink)
Jimbo44
Classic Account Customer
 
Jimbo44's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 273
Jimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informative
Default Re: Dca Looking For My Passport Before Sending Out Agreement

Quote:
Originally Posted by edinburghbeerbucket View Post
Me too. And, as has already been pointed out, they should already have verified your identity themselves before sending out any letters. Write back and point this out to them.

Don't sign your letter, though!!
.....or, alternatively, change your signature so that you can tell straight away if someone has copied the 'new' version.
Jimbo44 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th November 2006, 09:44   #9 (permalink)
alanfromderby
Site Team
 
alanfromderby's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Mar 2006
Posts: 6,273
alanfromderby has disabled reputation
Default Re: Dca Looking For My Passport Before Sending Out Agreement

Quote:
Originally Posted by Jimbo44 View Post
.....or, alternatively, change your signature so that you can tell straight away if someone has copied the 'new' version.


Nice!!
__________________
Alan, Derby, UK.


Help keep this site open by buying one of these great resources:


Postage £1 - Delivery in the UK only.
Click on the above link to place your order - payment by Paypal.

_________________________ _______

Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

Advice given is purely my opinion, and is not based on any legal training.
alanfromderby is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th November 2006, 10:20   #10 (permalink)
nathal
Platinum Account Customer
 
nathal's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jul 2006
Posts: 1,057
nathal Novitiate
Default Re: Dca Looking For My Passport Before Sending Out Agreement

Fly buggers...

All these thoughts had been running through my head. Was more of the opinion to sit back, with feet up and see how this progres.

Would be interesting, to see will they try and inforce it now.
Is it likely that Barclaycard havejust written ti them, stating they cannot find the agreement, and this is whats brought this on....?
nathal is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th November 2006, 10:42   #11 (permalink)
Switch
Classic Account Customer
Default Re: Dca Looking For My Passport Before Sending Out Agreement

Quote:
Originally Posted by Jimbo44 View Post
In addition to what's been already been said in answer to your post, I'd be very suspicious of anyone asking for a copy of my signature to verify who I am.

What's to stop them forging your signature on a blank document? Or am I just a naturally suspicious person?
With all my correspondence to the DCA's I have used a different signature, its not too unlike my real one but there are little differences that i will be able to spot.
Switch is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th November 2006, 19:14   #12 (permalink)
ATI
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 16
ATI Novitiate
Default Re: Dca Looking For My Passport Before Sending Out Agreement

Never ever send or give your IDs to any of those scumbags. they are thieves and will 100% defraud in order to receive payment. Never give out your A/c or Credit card number because they would steal your money without your authorisation I have seen it many many times. the way it works is like this
they enter payment and sometimes fake CV2 and the system would allow it to go through but because the advisor would process 1000s if 10 or more are fake his boss will most probably tell him to be careful and you would be left to fight for a charge back. I knew a guy who managed to do it this way and he got 100.000 pounds collection in order to get a bonus etc.....
the other thing is that they would simply click on Direct debit and iot would be authorized. if you complain they would say that you called them and authorised it .if you ask to listen to conversation they would say it is only recorded randomly for training purposes

PLEASE NOTE THAT THE VIEWS EXPRESSED IN THIS POST ARE THE PERSONAL VIEWS OF THE POSTER.

Last edited by alanfromderby; 14th November 2006 at 19:19.
ATI is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th November 2006, 20:00   #13 (permalink)
nathal
Platinum Account Customer
 
nathal's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Jul 2006
Posts: 1,057
nathal Novitiate
Default Re: Dca Looking For My Passport Before Sending Out Agreement

Seems like a real can of worms.........
nathal is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th November 2006, 01:51   #14 (permalink)
Suzy H
Classic Account Customer
 
Suzy H's Avatar
Unhappy Re: Dca Looking For My Passport Before Sending Out Agreement

OMG ... I have signed ALL my DCA letters .

I have not been asked for proof of id YET but I am now praying for the 17th when the debt becomes 'unenforceable' - I never even thought of them forging my signature aaarrrggg - oh man!!! .

Ah so old yet still so wet behind the ears
Suzy H is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th November 2006, 02:28   #15 (permalink)
Jimbo44
Classic Account Customer
 
Jimbo44's Avatar
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Oct 2006
Posts: 273
Jimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informativeJimbo44 Highly informative
Default Re: Dca Looking For My Passport Before Sending Out Agreement

Quote:
Originally Posted by Suzy H View Post
OMG ... I have signed ALL my DCA letters .



I have not been asked for proof of id YET but I am now praying for the 17th when the debt becomes 'unenforceable' - I never even thought of them forging my signature aaarrrggg - oh man!!! .

Ah so old yet still so wet behind the ears
I do actually have a 'second signature' that I have used once or thrice on those occasions when I don't wholly trust the recipient.
Jimbo44 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th November 2006, 03:06   #16 (permalink)
Suzy H
Classic Account Customer
 
Suzy H's Avatar
Smile Re: Dca Looking For My Passport Before Sending Out Agreement

Oh my goodness Jimbo44 - you are clever

However, I have learnt my first valuable lesson of the day. Granted i'm going to have a couple of sleepless nights with worry but live and learn and I guess I won't be so trusting (OK ... DAFT) again .
Suzy H is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote