consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki


Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



The new Consumer Directory
search the web, shop online, looking for gift ideas?
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
The new Consumer Directory
search the web, shop online, looking for gift ideas?

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Hold the Front Page!!
News updates
The Consumer Forums front page
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
Debt Action Group > Debt Collection Industry

Debt Collection Industry Advice on how to deal with debt collectors.
Are you receiving distressing phone calls? Are you recording them? Why not?


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 3rd August 2006, 16:02   #1 (permalink)
beerandy1969
Basic Account Customer
 


I am in: herts
Posts: 28
beerandy1969 Novitiate
Default DCA: HELP PLEASE.. Lowell Financial

Hi All,
I could really do with some help on this one..

I am reciving letters on a very reguler basis from a company called Lowell finacncial who are chasing an old Barclay card debt that is so old it has now been delited from my credit file by Experian.
In the past I have made payments to this company in respect of this debt but i stopped a while ago because i could not spare the £101.00 pounds a month.
I have sent them the standard letter from the libary requesting a copy of the original agreement , statment, deed of assighnment etc and all i recived back was a very poor photocopy of the original agreement which I sighned 21/07/97.

what do you all sugest i do to get rid of these people ?? I have recived a leter today asking me to contact them with a payment shedule or they will sent an agent to my door

Andy
beerandy1969 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 3rd August 2006, 16:28   #2 (permalink)
Mumofthreeboys
Platinum Account Customer
 
Mumofthreeboys's Avatar
 


I am in: Kent
Posts: 1,402
Mumofthreeboys InformativeMumofthreeboys InformativeMumofthreeboys InformativeMumofthreeboys InformativeMumofthreeboys Informative
Default Re: HELP PLEASE.. Lowell Financial

Quote:
Originally Posted by beerandy1969
Hi All,
I could really do with some help on this one..

I am reciving letters on a very reguler basis from a company called Lowell finacncial who are chasing an old Barclay card debt that is so old it has now been delited from my credit file by Experian.
In the past I have made payments to this company in respect of this debt but i stopped a while ago because i could not spare the £101.00 pounds a month.
I have sent them the standard letter from the libary requesting a copy of the original agreement , statment, deed of assighnment etc and all i recived back was a very poor photocopy of the original agreement which I sighned 21/07/97.

what do you all sugest i do to get rid of these people ?? I have recived a leter today asking me to contact them with a payment shedule or they will sent an agent to my door

Andy
Did you only stop paying it recently or more than 6 years ago?
Mumofthreeboys is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 3rd August 2006, 17:02   #3 (permalink)
Vickybrown31
Basic Account Customer
Default Re: HELP PLEASE.. Lowell Financial

Hi there,

Dont forget Lowell need to provide you with the evidence that they now own the debt. write to them asking them to provide you with the assisignment of deed. Look in the Library and you will find a templete relating to Debt Collection agencies. All they have supplied you with I presume is the original agreement you had with Barclays. They have to prove to you that they now own the debt.

Good Luck
Vickybrown31 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 3rd August 2006, 21:06   #4 (permalink)
Zooman
Guest
 
Posts: n/a
Default Re: HELP PLEASE.. Lowell Financial

OK as I think that the letter you sent asking for the original agreement was not headed without prejudice you acknowledged the debt with the letter. But to be sure I would like to see the letter you sent as the why it was worded may not be an acknowledgement, can you post a copy.

If the debt is acknowledged you will have to make a payment offer (we will help). And if you really don't like the idea of a agent at your door we can write to them telling them you do not wish anyone to visit and that harassment is criminal law and that if anyone does call you will call the police and press charges for harassment.
 
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 7th August 2006, 12:25   #5 (permalink)
beerandy1969
Basic Account Customer
 


I am in: herts
Posts: 28
beerandy1969 Novitiate
Default Re: HELP PLEASE.. Lowell Financial

Hi,
Thank you for taking the time to help.. your right the letter was not titled without predudice so OOPS !! have i missed a trick ???
I stopped paying earlier this year because i just could not spare the money. Things are better now but i do resent being chased for some thing that barclays could not be bothered with for six years

All I sent was a copy of the standard letter from the libary as follows..

I do not acknowledge ANY debt to your company. I require you to supply the following documentation before I will correspond further on this matter.

1. You must supply me with a true copy of the alleged agreement you refer to. This is my right under your obligation to supply a copy of the agreement under the legislation contained within s.78 (1) Consumer Credit Act 1974 (s.77 (1) for fixed sum credit) - your obligation also extends to providing a statement of account. I enclose a £1 postal order in payment of the statutory fee, PO Serial Number 98269365100608915212.

2. A signed true copy of the deed of assignment of the above referenced agreement that you allege exists.

3. You are notified that you are obliged to supply these documents, whether you are the original creditor or not under S189 of the CCA 1974.

Non-compliance with my request is a criminal offence under the above Act and will result in a report being submitted to the relevant statutory authorities.

As you are aware, a credit agreement that is not properly documented and signed by the customer is totally unenforceable under the CCA and therefore is a complete defense to any court claim that is issued.

Take note at this stage, that any legal action you may contemplate will be both vigorously defended and contested.


Yours truly,



What do you think ?? did I get it wrong
beerandy1969 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th August 2006, 01:35   #6 (permalink)
Ellie968
Basic Account Customer
Default Re: HELP PLEASE.. Lowell Financial

Beerandy1969 - if you only stopped paying this year then you have been acknowledging the debt with any payment so you have not "missed a trick" - Zoomans advice was valid but only before you volunteered the information that although the debt was old you have been paying until recently and therefore any arguments about the Limitations Act won't apply as there is no period of six years in which the debt was not pursued or acknowledged. The Limitation Act only applies if there has been no contact in the last six years, not if the the debt is over six years old - so forget this although it is still worth pressing for a copy of the original agreement. What you do now depends on your circumstances - you could a) ignore them b) offer them a sum in full and final settlement or c) offer a monthly payment.
Ellie968 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th August 2006, 16:32   #7 (permalink)
beerandy1969
Basic Account Customer
 


I am in: herts
Posts: 28
beerandy1969 Novitiate
Default Re: HELP PLEASE.. Lowell Financial

Hi,
I have been sent a photocopy of the original agreement but no statements or deed of asighnment. Would you advise writting again

Andy
beerandy1969 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th August 2006, 03:06   #8 (permalink)
Ellie968
Basic Account Customer
Default Re: DCA: HELP PLEASE.. Lowell Financial

This is what I would do - ensure you open every letter. If it is letter chasing payment - do not reply. File letter. Forget until next letter recieved. File next letter. Etc Etc. If court papers issued -ask for original signed agreement. Ignore all letters unless clearly court papers. Debt is so old court action unlikely.
E
x
Ellie968 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th August 2006, 16:16   #9 (permalink)
beerandy1969
Basic Account Customer
 


I am in: herts
Posts: 28
beerandy1969 Novitiate
Default Re: DCA: HELP PLEASE.. Lowell Financial

thanks for that ,sounds like a plan to me

Andy
beerandy1969 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th August 2006, 16:50   #10 (permalink)
djweeble
Gold Account Customer
 
djweeble's Avatar
 


I am in: Working in Norway, but based in Wales
Posts: 407
djweeble Informativedjweeble Informative
Default Re: DCA: HELP PLEASE.. Lowell Financial

Doesn't sound like a plan to me, sorry.

You were paying up till last year, therefore you have acknowledged the debt.

You asked for and got, a copy of the original agreement, therefore proof that the debt is yours.

You asked for a letter of assignment which you didn't get, HOWEVER, have Lowells at any time claimed to be the owners of the debt ? If they haven't. there will be no letter of assignment, they are simply collecting on behalf of the original holder, Barclaycard.

Quote:
Debt is so old court action unlikely
not correct I'm afraid, the debt is only as old as your last payment.

You could try a Data Protection Act on them, see what they really hold, then try and hit them with a counterclaim for any charges they may have added.

Plus, if Lowells are not the owner of the debt, contact Barclaycard and tell them you will no longer deal with Lowells, and try to come to some sort of arrangement with them direct.
__________________

Nil Illigitimus Carborundum
djweeble is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th August 2006, 21:46   #11 (permalink)
beerandy1969
Basic Account Customer
 


I am in: herts
Posts: 28
beerandy1969 Novitiate
Default Re: DCA: HELP PLEASE.. Lowell Financial

I suposse thats the problem with this sort of site.. How do i know whos advise to listen to and whosto ignore ???

Andy
beerandy1969 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 13th August 2006, 22:05   #12 (permalink)
Zooman
Guest
 
Posts: n/a
Default Re: DCA: HELP PLEASE.. Lowell Financial

Mine

The debt is acknowledged and you will have to make a payment offer (we will help) of what you can afford each month. And if you really don't like the idea of a agent at your door we can write to them telling them you do not wish anyone to visit and that harassment is criminal law and that if anyone does call you will call the police and press charges for harassment.
 
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th August 2006, 17:38   #13 (permalink)
give_me_it_back
Platinum Account Customer
 
give_me_it_back's Avatar
 


I am in: The beautiful Scottish Borders
Posts: 768
give_me_it_back Novitiate
Default Re: DCA: HELP PLEASE.. Lowell Financial

Ah... Is this a loophole on behalf of DCA's..? IF they say they are 'collecting of behalf of their client', and therefore not saying that they own the debt, therefore not liable to provide a deed of assignment, what do we do..?

Would it make sense to say you will only deal directly with the creditor (ie Barclaycard in this case)..?
give_me_it_back is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th August 2006, 20:51   #14 (permalink)
give_me_it_back
Platinum Account Customer
 
give_me_it_back's Avatar
 


I am in: The beautiful Scottish Borders
Posts: 768
give_me_it_back Novitiate
Default Re: DCA: HELP PLEASE.. Lowell Financial

Also... should we ask for proof that the DCA is actually the 'client' of the creditor?
give_me_it_back is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th August 2006, 21:08   #15 (permalink)
Zooman
Guest
 
Posts: n/a
Default Re: DCA: HELP PLEASE.. Lowell Financial

Why would you want to? You have to pay someone so it may as well be the DCA, and in any event if it did work the bank would probably just start a court claim or pass it out again in the next clean up.
 
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th August 2006, 21:26   #16 (permalink)
give_me_it_back
Platinum Account Customer
 
give_me_it_back's Avatar
 


I am in: The beautiful Scottish Borders
Posts: 768
give_me_it_back Novitiate
Default Re: DCA: HELP PLEASE.. Lowell Financial

Because I want to know how these people 'work'... Is this a loophole on behalf of DCA's..? IF they say they are 'collecting of behalf of their client', and therefore not saying that they own the debt, they are then not liable to provide a deed of assignment.

However, if they cannot provide proof that they either
a) own the debt
or
b) are the collecting agent for the creditor

see what I mean? They could be anyone! Surely they HAVE to provide one or the other.
give_me_it_back is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th August 2006, 21:50   #17 (permalink)
Zooman
Guest
 
Posts: n/a
Default Re: DCA: HELP PLEASE.. Lowell Financial

My stance on the so called "deed of assignment" is well recorded on the site, I am of the opinion that there is no legal entailment from them to do anything other then to inform you they own it. And of the strong opinion that there is no such thing as a "deed of assignment" in any event. I believe that someone somewhere on the site has confused this with life plans etc. As I have said before I deal with debt day in day out for people and if anyone knows different please let me know.
 
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th August 2006, 21:53   #18 (permalink)
Zooman
Guest
 
Posts: n/a
Default Re: DCA: HELP PLEASE.. Lowell Financial

Plus as I had a really hard time getting over to someone not long ago if they have sent a copy original agreement this is proof they have excess to your file.
 
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th August 2006, 22:31   #19 (permalink)
give_me_it_back
Platinum Account Customer
 
give_me_it_back's Avatar
 


I am in: The beautiful Scottish Borders
Posts: 768
give_me_it_back Novitiate
Default Re: DCA: HELP PLEASE.. Lowell Financial

Thanks Zooman. I was not aware of your other posts, but will look.

So a copy of the original agreement is what is required. Fine. Good to know that, and it makes sense - how would they have this otherwise!

Of course, I have yet to see one.
give_me_it_back is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 16th August 2006, 04:01