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Are you receiving distressing phone calls? Are you recording them? Why not?


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Old 8th November 2008, 17:49   #21 (permalink)
fuzzybobble
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I am in: the process of fuzzybobbling Bryan Carter & Co
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Default Re: Recording telephone calls

I use a little device that connects to the phone socket and the other end connects to the microphone input on either my computer or micro cassette recorder. (Search for "call recorder" on Amazon or Ebay. You can pick one up for about £12.)
Recently I got a digital recorder that has a usb port on it. I use
it for my Youtube DCA antics.

It's also handy if your recorder has voice activated recording, ie. only records when it picks up voices or sounds. I leave mine set up and it automatically records as soon as the phone rings or you make an outgoing call. If I get a good DCA one I transfer it to my PC via USB and save it as an mp3 file.
__________________
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Fuzzybobble - 35 DCA's - 0
----------------------------------------------
These are video links to show how I deal with DCA's

Fuzzybobble + Judge Judy = DCA confusion.
http://uk.youtube.com/watch?v=XME7X3FehBk

Fly fishing for C.A.R.S
http://uk.youtube.com/watch?v=zPtzK8FqE6k&featu re=related

NEW VIDEO....
Fuzzybobbles first amusing court case video
http://uk.youtube.com/watch?v=oA2HuglVwgg

Frederickson International don't accept my card type
http://uk.youtube.com/watch?v=eiZBULlWW6Q&featu re=related

The worlds first honest DCA promotional video
http://video.google.co.uk/videoplay?docid=-7092337717785560440
May contain strong language and nuts.

< Please thank me by clicking on the scales.
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Old 20th November 2008, 10:22   #22 (permalink)
Pipster2797
Basic Account Customer
Thumbs up Re: Recording telephone calls

Why don't people just use skype? and then a free recorder such as

Free MX Skype Recorder

Give the DCA or creditor the number for skype and then if your not on the computer it still makes a log of the calls they make and has voicemail. Plus if you are on the computer then record the call. Plus for £2.25 you get unlimited calls to landlines too. If the DCA or creditor has an 0845 number then just go to SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers and get an alternative number for that particular DCA or Creditor.

You do need speakers on your pc to hear the call and a mic to make a call though
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Old 20th November 2008, 10:33   #23 (permalink)
silverfox1961
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Default Re: Recording telephone calls

Here's another question,
If I were to write to my DCA's and state in a letter that


"Please be aware that I record all incoming and out going telephone calls. By your act of dialling my telephone number OR accepting my call you are giving me permission to record those calls and for me to use those recordings as I see fit"

Does anyone think I could get away with that?

fox
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Old 20th November 2008, 10:46   #24 (permalink)
banker_rhymes_with
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I am in: Debt :(
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Default Re: Recording telephone calls

Hello Pipster2797!

Quote:
Why don't people just use skype? and then a free recorder such as...Free MX Skype Recorder.
I think that is a good idea if your own situation allows it.

The problem for many, myself included, is Land Line Telephone Numbers are often used for many other purposes. For example, Business.

Once a CRA, banker or DCA has your number, you can't go back and delete their record of it. Likewise, changing over to Skype or an IP based Telephone System is not practical for some people, as a lot of time and effort may already have been invested in the Land Line Number.

I regret that I can't just change my numbers, and don't see why the Debt Industry should be allowed to get away with forcing me to do so.

This is why I am logging every single Harassment Call, and have a total now of over 2,000 Calls all Logged by Time/Date and Calling Line Identity (CLI) if it is displayed when they Call. Then, as each banker or DCA pops up to have a toot at me in Court, their long track record of Harassment is being produced and they really don't like it. They assume nobody Logs their activities in such detail, and think when they elect to push an issue to Court, that past Telephone Harassment History will be dead and buried, thinking few Log such details.

Hello Silverfox1961!

Quote:
If I were to write to my DCA's and state in a letter that

"Please be aware that I record all incoming and out going telephone calls. By your act of dialling my telephone number OR accepting my call you are giving me permission to record those calls and for me to use those recordings as I see fit"

Does anyone think I could get away with that?
I'd go back to what Bookworm has pointed out in Post #12, i.e. you just Record and Save anything you like, and if you need to use this, write out a Paper Transcript of the Call/Message.

Then have the Recording available if a Judge wants to hear the actual Recording.

Hope this helps.

Cheers,
BRW

Last edited by banker_rhymes_with; 20th November 2008 at 10:47. Reason: Typo
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Old 20th November 2008, 10:55   #25 (permalink)
Splenius
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Default Re: Recording telephone calls

Quote:
Originally Posted by Pipster2797 View Post
Why don't people just use skype?
I have used similar VOIP systems before and they were very uncomfortable to use with speakers and microphone. Were it possible to get a comfortable cordless headset that included a microphone, I would consider using skype.

Do you know if the "Freetalk wireless headset" sold by skype is any good?

The other problem with skype is the cost - it isn't cheap if you make only a few calls every month.
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Old 20th November 2008, 11:36   #26 (permalink)
fiftypence
Classic Account Customer
Default Re: Recording telephone calls

Quote:
Originally Posted by silverfox1961 View Post
Here's another question,
If I were to write to my DCA's and state in a letter that


"Please be aware that I record all incoming and out going telephone calls. By your act of dialling my telephone number OR accepting my call you are giving me permission to record those calls and for me to use those recordings as I see fit"

Does anyone think I could get away with that?

fox
Nothing stopping you putting that on ALL correspondence to DCA's, its not illegal and it would be interesting to see if the volume of calls reduces. Maybe if it works it should be added to the template letters.
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Old 20th November 2008, 11:52   #27 (permalink)
silverfox1961
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Default Re: Recording telephone calls

Quote:
Originally Posted by silverfox1961 View Post
Here's another question,
If I were to write to my DCA's and state in a letter that


"Please be aware that I record all incoming and out going telephone calls. By your act of dialling my telephone number OR accepting my call you are giving me permission to record those calls and for me to use those recordings as I see fit"

Does anyone think I could get away with that?

fox
I'm one of the very lucky ones. Lowell don't have my number as they don't appear to have caller display. I've tried ringing them in the past, withholding my number but for some reason I can't do it.
Cabot do have my number but they haven't rang (YET)
Both accounts are in dispute.
I've heard other tales of DCA's selling disputed accounts on so I will be ready for when they do start with the calls.

fox
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Old 27th November 2008, 19:22   #28 (permalink)
The GodMother
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Default Re: Recording telephone calls

Quote:
Originally Posted by Pipster2797 View Post
Why don't people just use skype? and then a free recorder such as

Free MX Skype Recorder

Give the DCA or creditor the number for skype and then if your not on the computer it still makes a log of the calls they make and has voicemail. Plus if you are on the computer then record the call. Plus for £2.25 you get unlimited calls to landlines too. If the DCA or creditor has an 0845 number then just go to SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers and get an alternative number for that particular DCA or Creditor.

You do need speakers on your pc to hear the call and a mic to make a call though
You say that but for some reason my computer does not like skype. It tends to crash the system all the time when have Skype, even the one on here, it also makes my system run so slowly that a snail can run faster than my system does when skype is on there.

I dont know why but it use to work ok on my old computer which was about 10 years oly but this comp which i have had about 2 years now does not like it.
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Old 1st December 2008, 14:13   #29 (permalink)
lunar jim
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Default Re: Recording telephone calls

Does anyone have a Pocket PC powered phone, Windows Smartphone or a Nokia 60-series? If you do, have a look at this:

Windows Mobile Pocket PC recorder - VITO AudioNotes

I just installed it on my HTC Touch Diamond and it works well enough, with two comments:

1. You can't record the call historically like the TrueCall thing. But you *can* set it to automatically record calls from when they start, you can always delete the files you don't need and TBH it's easy to start a recording manually once you've established who you're speaking to.

2. How easy is it to get DMC's to ring a mobile? I guess they'll phone all the numbers they can until they get hold of you? If they ring me at home I'll just tell 'em 'he's not available, try his mobile'...

The other bonus is the cost; the application is only $7

Last edited by lunar jim; 1st December 2008 at 14:38.
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Old 1st December 2008, 14:32   #30 (permalink)
steven4064
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Default Re: Recording telephone calls

Thanks Jim that is very helpful
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Old 1st December 2008, 14:37   #31 (permalink)
lunar jim
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Default Re: Recording telephone calls

HTH! I just installed it as a debt has just been passed to Robinson Way and everything I've read on this site says to record the calls.

In fact, I almost hope they *do* get harrassing...
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Old 1st December 2008, 16:04   #32 (permalink)
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Default Re: Recording telephone calls

__________________
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Confused by Simple Interest? Confounded by Compound Interest? Read my Interest Tutorial

Do you want to know if a credit agreement is enforceable? See Consumer Credit Agreements

My Claims

GE Money Won unconditionally May 2007
NatWest Claim 1
Won unconditionally August 2007
NatWest Claim 2 Statements received - on hold
NatWest Claim 3
LBA sent - on hold
Brighthouse Won unconditionally August 2007
Goldfish Won unconditionally April 2008 (including CI on the basis of Sempra)
Next Catalogue - Statements recieved
Clydesdale Financial Services Won unconditionally February 2008

Any opinions are without prejudice & without liability. Almost everything I know concerning the law I learned from this site.

You can e-mail me at steven4064 at consumeractiongroup.co.uk . However, please note, I will not give advice by PM or e-mail. Please
send a link
to your thread and I will do my best to answer there.
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Old 1st December 2008, 18:05   #33 (permalink)
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Default Re: Recording telephone calls

oh dear i feel a payout comming
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Old 2nd December 2008, 09:05   #34 (permalink)
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Default Re: Recording telephone calls

Quote:
Orig