consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki


Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



The new Consumer Directory
search the web, shop online, looking for gift ideas?
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
The new Consumer Directory
search the web, shop online, looking for gift ideas?

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Hold the Front Page!!
News updates
The Consumer Forums front page
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
Debt Action Group > Debt Collection Industry

Debt Collection Industry Advice on how to deal with debt collectors.
Are you receiving distressing phone calls? Are you recording them? Why not?


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 21st June 2008, 19:22   #1 (permalink)
overdone
Gold Account Customer
 
overdone's Avatar
 


I am in: Essex
Posts: 502
overdone Novitiateoverdone Novitiate
Default 1st Credit. Stat Demand.

I recieved a stat demand from connaught collections on a an HSBC debt of over 4000 pounds. I have never had an account with HSBC and certainly no debt with them. I sent off the one pound P.O and did the letter bit. By return of post almost, I got this letter with my one pound p.o back from Connaught.

"We write further to your recent correspondence, with regards to the above stated outstanding debt.

The contents of your letter have been noted. However we write to inform you that our files have been closed and returned to 1st Credit who are assignees of the HSBC debt.

We would request that all further correspondence in relation to this matter is forwarded to their offices.

Y.F
Connaught Collections."

Now, any ideas what I do now. Need I go to the court for the stay on the bankrupcy or what?
overdone is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 21st June 2008, 21:00   #2 (permalink)
IdaInFife
Platinum Account Customer
 
IdaInFife's Avatar
 


I am in: Fife
Posts: 1,308
IdaInFife InformativeIdaInFife InformativeIdaInFife Informative
Default Re: 1st Credit. Stat Demand.

Basically, they have nothing for you.

Wait and see if HSBC contact you but now may have realdised they have contacted the wrong person.


ida x
IdaInFife is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 21st June 2008, 21:37   #3 (permalink)
ODC
Platinum Account Customer
 
ODC's Avatar
Default Re: 1st Credit. Stat Demand.

You reakky need to get the Stat Demand set aside. It costs you nothing and you can claim costs agaist CONnaught
ODC is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 21st June 2008, 21:53   #4 (permalink)
overdone
Gold Account Customer
 
overdone's Avatar
 


I am in: Essex
Posts: 502
overdone Novitiateoverdone Novitiate
Default Re: 1st Credit. Stat Demand.

What is the process for getting it set aside. The ABC of it,as I do not know courts protocol. Do I ring and make an appointment first, wander in and just speak to the first person I come to? Do I need a draft affidavit prepared? Sorry to be so inexperienced.

Last edited by overdone; 21st June 2008 at 23:03. Reason: greater clarity
overdone is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 21st June 2008, 22:08   #5 (permalink)
overdone
Gold Account Customer
 
overdone's Avatar
 


I am in: Essex
Posts: 502
overdone Novitiateoverdone Novitiate
Default Re: 1st Credit. Stat Demand.

Quote:
Originally Posted by IdaInFife View Post
Basically, they have nothing for you.

Wait and see if HSBC contact you but now may have realised they have contacted the wrong person.


ida x
Not a chance HSBC will contact me. Despight the letter above, another one came from Connaught Accounts audit team. I think I have been paying someone elses debt. 1st credit have been crediting someone elses debt with my money. I currently pay off two accounts with 1st credit.

"Following a recent audit, it has come to our attention that you maybe making payments to an alternative agency.
For the avoidance of doubt, we write to confirm that all future payments MUST BE SENT TO THIS OFFICE.

If payments are being sent elsewhere you must inform us immediately as your account may not be reflecting the true balance.

Please find enclosed a Standing Order Mandate for your completion. You must complete the mandate fully and forward to your bank as soon as possible.

If you are already making regular instalments to us, please disregard this notice.

Yours faithfully
Mr Butler
Accounts audit team

Last edited by overdone; 24th June 2008 at 21:03. Reason: more clarity
overdone is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 21st June 2008, 22:42   #6 (permalink)
scampjet
Classic Account Customer
Default Re: 1st Credit. Stat Demand.

Hi overdone,

do a search for statutary demands. These loads of info that will help you.
this may be of use.

http://www.consumeractiongroup.co.uk...statutory.html
scampjet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 21st June 2008, 22:48   #7 (permalink)
overdone
Gold Account Customer
 
overdone's Avatar
 


I am in: Essex
Posts: 502
overdone Novitiateoverdone Novitiate
Default Re: 1st Credit. Stat Demand.

Also, for clarrification, is there a difference between a S.A.R and a D.P.A. request. Also,I did the 1 pound P.O letter on Connaught. What is this one called?
overdone is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 21st June 2008, 23:28   #8 (permalink)
scampjet
Classic Account Customer
Default Re: 1st Credit. Stat Demand.

I would suggest that you read through the link below to familiarise yourself

http://www.consumeractiongroup.co.uk...se-read-these/
scampjet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 22nd June 2008, 01:06   #9 (permalink)
overdone
Gold Account Customer
 
overdone's Avatar
 


I am in: Essex
Posts: 502
overdone Novitiateoverdone Novitiate
Default Re: 1st Credit. Stat Demand.

Quote:
Originally Posted by scampjet View Post
I would suggest that you read through the link below to familiarise yourself

http://www.consumeractiongroup.co.uk...se-read-these/

I wish I could sort all that info out. I suffer from an illness so my focus is only intermittent. I have probably done myself down already over these past four years of a debt man Plan. I understand that as I have unfair charges on my accounts I can block court action on these. First things first. What do I send off to these people first to find out what amount of the debt to dispute?

Last edited by overdone; 9th July 2008 at 00:28. Reason: more concise
overdone is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th June 2008, 04:08   #10 (permalink)
overdone
Gold Account Customer
 
overdone's Avatar
 


I am in: Essex
Posts: 502
overdone Novitiateoverdone Novitiate
Default Re: 1st Credit. Stat Demand.

Quote:
Originally Posted by ODC View Post
You reakky need to get the Stat Demand set aside. It costs you nothing and you can claim costs agaist CONnaught
In the draft affi, can I put this or do I put it only on the bottom of the expenses sheet?

In support of this request, I would also like to refer the courts attention to the authority of The High Court in the case of-

Hammonds (A Firm) v Pro-Fit USA Ltd (2007) EWHC 1998 (ch)

In this case, Mr Justice Warren confirmed that it was usual for an indemnity award to be made-

27 So far as disputed debts are concerned, the practice of the court is not to allow the insolvency regime to be used as a method of debt collection where there is a bona fide and substantial dispute as to the debt. Save in exceptional cases, the court will dismiss a petition based on such debt (Usually with an indemnity costs order against the petitioner).
overdone is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th June 2008, 09:37   #11 (permalink)
miss muppet
Gold Account Customer
 


I am in: midlands
Posts: 651
miss muppet Novitiatemiss muppet Novitiate
Default Re: 1st Credit. Stat Demand.

I put it on the bottom of the expenses sheet, think you're limited in the amount of words for the affi
miss muppet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th June 2008, 10:36   #12 (permalink)
WendyB
Platinum Account Customer
Default Re: 1st Credit. Stat Demand.

Hi, I'm confused here. You state in Post 1 that you have never had a debt with HSBC, then in Post 5 that you have been paying someone else's debt. If you never had a debt with HSBC why are you/have you been paying it? or am I missing something?
WendyB is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th June 2008, 20:59   #13 (permalink)
overdone
Gold Account Customer
 
overdone's Avatar
 


I am in: Essex
Posts: 502
overdone Novitiateoverdone Novitiate
Default Re: 1st Credit. Stat Demand.

Quote:
Originally Posted by WendyB View Post
Hi, I'm confused here. You state in Post 1 that you have never had a debt with HSBC, then in Post 5 that you have been paying someone else's debt. If you never had a debt with HSBC why are you/have you been paying it? or am I missing something?
The whole issue is confusing. I am in a debt management plan, 2 Accounts with first cred accepting in good faith that money on those payments was going to go to bona fide debts on two accounts. On accounts transfer to connaught, from First cred, it appears 1st cred have been depositing one of my payment schedules to an HSBC account debt and I have never had anything to do with HSBC. The two accounts I do owe money on, and have agreed repayment terms on, with first cred are now having to be re-established. I have gone back to 1st cred and sent £1 p.o for details on each seperate account. £2.00 in P.O's to try to get to the bottom of this.

Last edited by overdone; 25th June 2008 at 00:56. Reason: clarity
overdone is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 25th June 2008, 03:52   #14 (permalink)
JonCris
Platinum Account Customer
 


I am in: Lovely Dorset
Posts: 6,759
JonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris Authoritative
Default Re: 1st Credit. Stat Demand.

Are you saying you have, without your knowledge, been paying money to someone else's account by virtue of the fact that your debt management company have been depositing your payments into another completely unrelated HSBC account???
JonCris is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 25th June 2008, 11:36   #15 (permalink)
overdone
Gold Account Customer
 
overdone's Avatar
 


I am in: Essex
Posts: 502
overdone Novitiateoverdone Novitiate
Default Re: 1st Credit. Stat Demand.

Quote:
Originally Posted by JonCris View Post
Are you saying you have, without your knowledge, been paying money to someone else's account by virtue of the fact that your debt management company have been depositing your payments into another completely unrelated HSBC account???
I do not have a debt man company. I do it myself. It appears, 1st credit have been taking my payments and allocating them to an account they should not have done. I.E. an HSBC account. I thought it was for Cahoot. It may be a recent and temp mix up on their part. I am enquiring to 1st cred as to what is going on.
overdone is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 25th June 2008, 14:06   #16 (permalink)
JonCris
Platinum Account Customer
 


I am in: Lovely Dorset
Posts: 6,759
JonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris Authoritative
Default Re: 1st Credit. Stat Demand.

Ok but are both accounts yours??
JonCris is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 25th June 2008, 19:52   #17 (permalink)
overdone
Gold Account Customer
 
overdone's Avatar
 


I am in: Essex
Posts: 502
overdone Novitiateoverdone Novitiate
Default Re: 1st Credit. Stat Demand.

Quote:
Originally Posted by JonCris View Post
Ok but are both accounts yours??
One I know definately is. When they approached me for the second I thought it was for a cahoot account. I have written and enquired of 1st cred to see what this second one is for sure. I will have to wait and they will have to wait, until there are any more payments on the second.