Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | |
16th June 2008, 15:37
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#1 (permalink)
| | Basic Account Customer
I am in: Auchenblae, Scotland
Posts: 17
| Company handling debt gone bustand new company say I've never made payments Can anyone help or advise me on this?
I have tried searching but cant seem to find anything.
I had a debt that had been passed to a company called Collect One.
I had been merrily paying them money every month from September 2007 until present time and had halved my debt with them and thought I was great. Till I got a phonecall from a company called Marlin Financial Services saying I was due them £XXXX but I had never heard of them. After a lengthy discussion it turns out Collect One had gone down the tubes since I had been paying them but I hadnt been contacted due to moving house and I hadnt changed the address. Stupid I know. Anyway Marlin say I owe them the full amount before I paid so I sent bank statements as proof that I had paid but they sent one straight back to say thanks but we have received 2 payments from Collect One for your debt but not the rest so you still have to pay it all.
What can I do?
__________________ Fiona |
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16th June 2008, 16:14
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#3 (permalink)
| | Basic Account Customer
I am in: Auchenblae, Scotland
Posts: 17
| Re: Company handling debt gone bustand new company say I've never made payments Quote:
Originally Posted by PGH7447 tell em (MARLIN) to prove they have not had the payments, sounds like a scam to me. and contact collect one or the recievers to find out what is going on, but do not repay what you have paid, you could also CCA Marlin to see if they can legally collect the debt, assuming the debt is covered by a consumer gredit agreement | I have done so and rightly or wrongly am not paying anyone else till the matter is resolved. Trust no one! Sorry for being thick/ignorant but what do you mean by CCA them? |
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16th June 2008, 17:08
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#4 (permalink)
| | Platinum Account Customer | Re: Company handling debt gone bustand new company say I've never made payments A CCA request is a request under the Consumer Credit Act 1974 asking for a copy of the original agreement pertaining to alleged debt.
The Loan Company
Company House,
Church Street,
Newtown,
Kent,
R1 7HG
Dear Sir/Madam
Re:− Account/Reference Number 4563210025897412
With reference to the above agreement, we would be grateful if you would send us a copy of this credit agreement.
We understand that under the Consumer Credit Act 1974 (Sections 77−79), we are entitled to receive a copy of our credit agreement on request. We enclose a payment of £1.00 which represents the fee payable under the Consumer Credit Act.
We understand a copy of our credit agreement should be supplied within 12 working days.
We understand that under the Consumer Credit Act creditors are unable to enforce an agreement if they fail to comply with a request for a copy of the agreement under these sections of the Act.
We look forward to hearing from you.
Yours faithfully Mr A N Other
Send the £1 by postal order and do not sign the letter - print your signature or initials. They have 12 (plus 2 for admin) working days to send you a copy of the agreement. If they fail to do so, they are in default of your request and you do not have to make further payment. After a further 30 days, if they still haven't sent you a copy they commit an offence and you can report then to Trading Standards and the OFT. Golden Rule No 1 - NEVER speak to them on the phone. Either hang up or leave them hanging to waste their bill - they will only bully you into paying them. If they start to harass you on the phone, there is a letter you'll get on here abou harassment. If you receive anything from them, scan it on here to find out if it is legally enforceable. |
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16th June 2008, 17:19
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#5 (permalink)
| | Platinum Account Customer
I am in: Lovely Dorset
Posts: 6,759
| Re: Company handling debt gone bustand new company say I've never made payments Quote:
Originally Posted by PGH7447 tell em (MARLIN) to prove they have not had the payments, sounds like a scam to me. and contact collect one or the recievers to find out what is going on, but do not repay what you have paid, you could also CCA Marlin to see if they can legally collect the debt, assuming the debt is covered by a consumer gredit agreement | What rubbish these DCA's talk.
They have taken over the previous companies debtor/accounts so are liable for any payments you have made. (which I doubt & are just the same people trying it on) The fact that they didn't get the funds from the other company is their fault not yours. They can't demand payment twice for the same debt
Having provoked the situation do as suggested & send the various template letters & lets see if we can kick this bunch into touch completely
In the meantime could one of our many experts on here search both companies to see if there is any link such same address, directors or consumer credit licence |
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16th June 2008, 17:36
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#6 (permalink)
| | Platinum Account Customer
I am in: Lovely Dorset
Posts: 6,759
| Re: Company handling debt gone bustand new company say I've never made payments http://www.marlinfinancialservic es.co.uk/index.php & can you give us the full name & address of the one that's supposed to have gone bust Collect One |
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16th June 2008, 18:09
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#7 (permalink)
| | Basic Account Customer
I am in: Auchenblae, Scotland
Posts: 17
| Re: Company handling debt gone bustand new company say I've never made payments Quote:
Originally Posted by JonCris & can you give us the full name & address of the one that's supposed to have gone bust Collect One | collect one
international house
kingsfield court
chester business park
chester ch4 9rf
0845 271 7919 |
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16th June 2008, 19:49
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#8 (permalink)
| | Platinum Account Customer
I am in: Lovely Dorset
Posts: 6,759
| Re: Company handling debt gone bustand new company say I've never made payments Is there anything directly after the name 'collect one' |
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16th June 2008, 20:03
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#9 (permalink)
| | Platinum Account Customer | Re: Company handling debt gone bustand new company say I've never made payments collect one
international house
kingsfield court
chester business park
chester ch4 9rf
0845 271 7919
On the web that property is up for rent from Feb this year
This name does not appear to exist on companies house register  |
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16th June 2008, 20:10
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#10 (permalink)
| | Platinum Account Customer
I am in: Devon
Posts: 3,147
| Re: Company handling debt gone bustand new company say I've never made payments How can you suggest your thick and make a statement like: Quote: |
am not paying anyone else till the matter is resolved. Trust no one!
| That's definately not thick or stupid, that is sense. |
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16th June 2008, 20:33
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#11 (permalink)
| | Platinum Account Customer
I am in: Lovely Dorset
Posts: 6,759
| Re: Company handling debt gone bustand new company say I've never made payments Conniff the OP is asking what's a CCA not that their thick for not paying |
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16th June 2008, 21:13
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#12 (permalink)
| | Platinum Account Customer
I am in: Devon
Posts: 3,147
| Re: Company handling debt gone bustand new company say I've never made payments Sorry - must have misread, I thought they were running themselves down and they shouldn't. |
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17th June 2008, 09:39
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#13 (permalink)
| | Basic Account Customer
I am in: Auchenblae, Scotland
Posts: 17
| Re: Company handling debt gone bustand new company say I've never made payments Quote:
Originally Posted by JonCris Is there anything directly after the name 'collect one' |
read the small print at the bottom of the letter:-
CollectOne Limited
Registered in England number 04821607
and their main address is the registered one. |
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17th June 2008, 10:12
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#15 (permalink)
| | Basic Account Customer
I am in: Auchenblae, Scotland
Posts: 17
| Re: Company handling debt gone bustand new company say I've never made payments Mmmmm....didnt know you get access to all that sort of info.
So where do I stand? |
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17th June 2008, 11:54
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#16 (permalink)
| | Platinum Account Customer
I am in: Lovely Dorset
Posts: 6,759
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