consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki


Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



The new Consumer Directory
search the web, shop online, looking for gift ideas?
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
The new Consumer Directory
search the web, shop online, looking for gift ideas?

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Hold the Front Page!!
News updates
The Consumer Forums front page
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
Debt Action Group > Debt Collection Industry

Debt Collection Industry Advice on how to deal with debt collectors.
Are you receiving distressing phone calls? Are you recording them? Why not?


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 24th April 2008, 16:24   #1 (permalink)
cricket1
Basic Account Customer
Default Wescot - TBI Financial Services

I CCA'd Wescot in 2006 - they never replied.
Prior to finidng this forum, I CCA'd in 2007 and they placed account on hold and nothing ever came back from them as far as an agreement went.

Now TBI have stated that HFC sold the rights , title and interest in, to and under inter alia, my agreement to TBI.

They ask for direct payment now.

I wrote and advised account was in dispute due to CCA never been provided and now letters with the promise of CCJ, Court Action etc etc comes.

My understanding is that I had a dispute with Wescot who then passed it back to the Bank and the BANk then sold the debt on.

IS THERE ANY TEMPLATE THE SAGES CAN POINT ME TO, TO SEND TO OUR FRIENDS?

I have all evidence including a letter form WCS saying account on hold...

Can they sell back if in dispute?

Thanks
cricket1 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th April 2008, 16:38   #2 (permalink)
ScarletPimpernel
Platinum Account Customer
 
ScarletPimpernel's Avatar
Default Re: Wescot - TBI Financial Services

All you need do is send them a short letter:

Quote:
Dear Sirs

On (date) I made a formal request pursuant to s.77/78 of the Consumer Credit Act 1974. The request was never complied with.

You will be aware that when a creditor is in default of such a request, he may not enforce the agreement or demand payment. Your letter dated xxx is therefore an unlawful demand, and your threat of litigation vexatious.

In the circumstances, I regret that I am unable to enter into further correspondence. If you do not understand this letter, you should seek legal advice.

Yours etc.
They'll probably come back with some drivel about having bought the rights but not the responsibilities, in which come back and we'll give you the next letter.

Last edited by ScarletPimpernel; 24th April 2008 at 16:54. Reason: add the bit about enforcement.
ScarletPimpernel is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th April 2008, 16:41   #3 (permalink)
cricket1
Basic Account Customer
Default Re: Wescot - TBI Financial Services

Thanks SP...
cricket1 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 7th May 2008, 11:11   #4 (permalink)
cricket1
Basic Account Customer
Default Re: Wescot - TBI Financial Services

Hi All,

TBI have written to say that the Original Lender are not aware of any dispute between them and Wescot.

They allege that the agreement was sent when I made my CCA request (no they never sent me anything), never followed up...You would expect them to chase for payment if they had the Agreement....Got you there TBI...

They have requested the agreement again for the lender and will forward.

Now, can they do this as the agreement was never originally provided and now Wescot have sold on to TBI...

Any thoughts, comments or ideas for a further letter to be sent....

Thanks
cricket1 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 7th May 2008, 11:20   #5 (permalink)
42man
Site Team
 
42man's Avatar
Default Re: Wescot - TBI Financial Services

ACCOUNT IN DISPUTE
Dear Sir or Madam,
Account number: XXXX XXXX XXXX XXXX

I must admit that I am rather bemused as to why this account has been passed to yourselves, as it is in dispute with the **original creditor/DCA** and has been since DATE 2007.
Not only is this a breach of OFT collection guidelines, but also in breach of the Consumer Credit Act 1974 and Data Protection Act 1998

My last letter from **original creditor/DCA** was DATE and intimated that my complaint would be
resolved on **DATE**, this obviously hasn’t happened.
As **original creditor/DCA** are now in default of my Consumer Credit Act request, OFT Collection Guidelines, *Subject Access request and have also breached *s10 Data Protection Act request , I consider this account to be in SERIOUS DISPUTE.

As you are aware while my Consumer Credit Act request remains in default enforcement action is NOT permitted, under s127 this constitutes a complete defence at law.

Consequentially any legal action you pursue will be averred as both UNLAWFUL and VEXATIOUS.

Now I would respectfully suggest that this account is returned to the **original creditor/DCA** for resolution of these defaults and breaches, as **New DCA** cannot lawfully pursue any enforcement activities.

If **New DCA** chooses to ignore my dispute and attempt enforcement, I will initiate legal action and file reports with the appropriate authorities, including, but not limited to, Trading Standards, Office of Fair Trading, Information Commissioners Office, Financial Ombudsman Service and possible court action.

After taking advice, I am of the opinion that any continued pursuit is in violation of the Administration of Justice Act 1970 section 40 as well as breaching a number of the OFT Collection Guidelines

I hope that this will not be necessary and an acceptable solution can be accomplished.

I would appreciate your due diligence in this matter.
I look forward to hearing from you in writing.

Yours faithfully
__________________




Forum rules - http://www.consumeractiongroup.co.uk...ease-read.html

PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

IF WE HAVE BEEN HELPFUL -PLEASE GIVE A DONATION TO CONTINUE OUR FIGHT

If I have been helpful, please feel free to tickle my scales !!
42man is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 7th May 2008, 11:22   #6 (permalink)
cricket1
Basic Account Customer
Default Re: Wescot - TBI Financial Services

Cheers 42MAN,

This template has already gone and the above was their reply.

I also CCA'd Wscot in 06 and that was not complied with so them harping on about sending me the agreement in 07 is far fetched.

I will wait and see what they come up with...unless there are any wiser ideas?
cricket1 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th May 2008, 16:24   #7 (permalink)
cricket1
Basic Account Customer
Default Re: Wescot - TBI Financial Services

Anyone with any ideas?

Cheers
cricket1 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 8th May 2008, 17:08   #8 (permalink)
ScarletPimpernel
Platinum Account Customer
 
ScarletPimpernel's Avatar
Default Re: Wescot - TBI Financial Services

This is probably another example of the way in which DCAs respond to correspondence by sending out template responses.HSBC, for example, used their 'we did not receive your letter' template on no less than six occasions, despite having signed for every one of them! I shouldn't be surprised to find that 'the OC has already sent you the agreement' is a similar ruse.Wait and see what their next move is. Their options are limited. You can prove that you made a formal request for the agreement; the OC is in default of same, and whilst they shouldn't have assigned the debt neither they nor the assignee can demand payment or enforce the debt whilst the default continues.If you wish to respond (not entirely necessary in my view), I'd suggest a very simple 'Thank you for your letter of xxxx. My position was set out in my letter of xxxxx, and has not changed.'
__________________
ScarletPimpernel is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th May 2008, 08:07   #9 (permalink)
2Grumpy
Platinum Account Customer
Default Re: Wescot - TBI Financial Services

It will be interesting to see what they provide now. If the agreement existed last year, they will have been especially careful with it in the circumstances ...

Grumpy
2Grumpy is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th May 2008, 21:53   #10 (permalink)
tomterm8
Platinum Account Customer
 
tomterm8's Avatar
Default Re: Wescot - TBI Financial Services

Quote:
Originally Posted by cricket1 View Post
I CCA'd Wescot in 2006 - they never replied.
Prior to finidng this forum, I CCA'd in 2007 and they placed account on hold and nothing ever came back from them as far as an agreement went.

Now TBI have stated that HFC sold the rights , title and interest in, to and under inter alia, my agreement to TBI.

They ask for direct payment now.

I wrote and advised account was in dispute due to CCA never been provided and now letters with the promise of CCJ, Court Action etc etc comes.

My understanding is that I had a dispute with Wescot who then passed it back to the Bank and the BANk then sold the debt on.

IS THERE ANY TEMPLATE THE SAGES CAN POINT ME TO, TO SEND TO OUR FRIENDS?

I have all evidence including a letter form WCS saying account on hold...

Can they sell back if in dispute?

Thanks
If wescot bought the debt and sent you a notice of assignment, there is no legal right just to "return" the debt. Have you got the old paper work?
tomterm8 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th May 2008, 23:59   #11 (permalink)
2Grumpy
Platinum Account Customer
Default Re: Wescot - TBI Financial Services

Wescot could have been collecting as agents even if they said differently - but then again - so could the new lot

Grumpy
2Grumpy is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 2nd July 2008, 13:16   #12 (permalink)
cricket1
Basic Account Customer
Default Re: Wescot - TBI Financial Services

Hi there,

Seeking further advice.

TBI have recently sent me a statement of account and loan agreement which si fine and more than the original dca ever did.

I have not CCA'd TBI but merely tell them that its in dispute wiht Wescot as they didnt comply to my CCA.

TBI solicitor is threatening the usual and also saying that TBI have bought the debt inter alia etc etc.

Can someone advise me what to do, as I think Wescot should be dealing with this.

Thanks
cricket1 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 2nd July 2008, 13:32   #13 (permalink)
42man
Site Team
 
42man's Avatar
Default Re: Wescot - TBI Financial Services

If TBI have sent you the agreement and it is ok, then you'll have to come to some payment arrangement with them....as they own the debt and they have an enforceable agreement, there isn't much else you can do....your dispute with Wescott isn't valid any more...
__________________




Forum rules - http://www.consumeractiongroup.co.uk...ease-read.html

PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

IF WE HAVE BEEN HELPFUL -PLEASE GIVE A DONATION TO CONTINUE OUR FIGHT

If I have been helpful, please feel free to tickle my scales !!
42man is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 5th September 2008, 15:22   #14 (permalink)
asf1
Basic Account Customer
 
asf1's Avatar
Default Re: Wescot - TBI Financial Services

Before you agree to anything, pls scan and post a copy of the alleged agreement here.
asf1 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply



Thread Tools


Similar Threads
Thread Thread Starter The Consumer Forums Replies Last Post
TBI Financial Services **WON IN COURT** asf1 DCA Legal Successes 60 5th September 2008 15:24
Wescot - Passed onto to TBI Financial Services cricket1 Debt Collection Industry 3 7th March 2008 16:51
TBI Financial Services scruffykid Debt Collection Industry 2 8th February 2008 15:31
TBI Financial Services Bullhat General Debt Issues 8 21st November 2007 23:50
TBI Financial Services Bullhat Debt Collection Industry 2 18th November 2007 20:31




The new Consumer Directory
search the web, shop online, looking for gift ideas?

Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE

Search Engine Friendly URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.