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Old 7th December 2007, 09:39   #1 (permalink)
majorclanger100
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Default Arrow Global

Just to warn anyone who is dealing with Arrow Global (who seem to be competing with Lowell in buying statute barred/unenforceable debts at the moment )....

The London address they provide (57 - 61 Mortimer Street) seems to be merely a collection address. I have sent two items of recorded post to them in October and the Post Office have told me they remain undelivered as there is nobody at the address to sign for them.

This raises an interesting question. As Arrow seemingly have no staff at this address and one of my letters was a crucial CCA request, what do you do about proof of delivery in the event of Court action?!
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WOOLWICH -S.A.R - (Subject Access Request) sent 03/03/07
LBA sent for non-compliance with Data Protection Act 28/04/07

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Old 7th December 2007, 10:10   #2 (permalink)
FANTASY CHARGES
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Default Re: Arrow Global

In early 2006, Arrow Global
—a division of Arrow Financial Services—was founded in the UK and
Continental Europe. With more than 45 years of experience and 1,100 employees, Arrow Financial
Services is a nationally recognized leader in the U.S. receivables management industry, managing
more than $16 billion in consumer debt. Arrow Financial Services is a subsidiary of SLM Corporation,commonly known as Sallie Mae, a Fortune 500 ranked corporation with a 34-year operating history and over $140 billion in assets. The experience and financial strength of Sallie Mae and Arrow Financial Services serve as a strong foundation for Arrow Global’s growth in the UK and Continental Europe.
Based in London, Arrow Global is an active purchaser of credit card receivables, personal loans, overdrafts, retail/trade receivables, auto receivables, mortgage shortfalls and distressed mortgages.
The company has already purchased approximately £500,000,000 in consumer receivables, managing 200,000 customer accounts from 12 creditors, including banks, consumer finance companies and
retailers in the UK and Continental Europe.
A talented local management team, along with the experience of Arrow Financial Services and financial strength of Sallie Mae, make Arrow Global well qualified to participate in the UK and European debt
purchase markets.
Headed by Zachary Lewy, Arrow Global has recruited portfolio managers and servicing specialists
from GE, Citigroup, Morgan Stanley, Vodafone, and Abbey National. Lewy is the former Group Corporate Development Director at Vertex where he acquired and managed the company’s debt collection agency, First Revenue Assurance.
“Arrow Global has the experience needed to value and manage a range of asset classes,” said Lewy.
“With the capabilities and low cost of funds that we receive from our parent companies, Arrow Global
can provide our clients with excellent service and strong pricing.”
Arrow Global also benefits from the international finance experience of its Chairman, Jack Lavin, who
also serves as the CEO of Arrow Financial Services. Prior to joining Arrow, Lavin previously led capital
market activities in London and New York for Citibank, Bankers Trust, and Drexel Burnham Lambert.
Lavin stated, “We have a long-term view of the UK market. Arrow Financial Services was founded in
1961 and is still a market leader in consumer receivables management. We understand that it takes
time to build a strong franchise in the UK and Europe and we look forward to creating long-term
relationships with our clients.”
Arrow is a member of the CSA and the DBSG. For further information on Arrow Global, please contact
Zachary Lewy at
zlewy@arrowglobal.net or on +44 777 1 785 870.

Arrow Global Limited
57– 61 Mortimer Street
London W1W 8HS

http://www.credittoday.co.uk/CTAwardsSUPP_Jul07.pdf

THINK SOMEONE SHOULD TELL CREDIT TODAY ABOUT THEIR "MARIE CELESTE" GHOST ADDRESS
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Old 7th December 2007, 10:16   #3 (permalink)
FANTASY CHARGES
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Default Re: Arrow Global

just been told

you have to watch out their letterheads apparently say arrow global limited ( a salle mae company) but they are sending out letters

c/o arrow Global LLC
p.o. box 260
weybridge
surrey
kt13 0yh

which is of course the same address as frederickson international limited

am reliably informed zach or zachary Lewy signs the letters for and on behalf of arrow global limited

google zachary Lewy

Last edited by FANTASY CHARGES; 7th December 2007 at 10:26.
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Old 7th December 2007, 10:34   #4 (permalink)
FANTASY CHARGES
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Default Re: Arrow Global

very interesting

Quote:
Originally Posted by The Lantana View Post
Hi Vandermerwe

Arrow Global LLC is a Sallie Mae Company (according to a letter I've had from them).

Sallie Mae was bought by an investment group including Bank of America in April / May this year.

Bank of America announced it was buying MBNA in June 2005.

So MBNA and Sallie Mae are both Bank of America companies.


Regards

Lantana
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Old 7th December 2007, 10:35   #5 (permalink)
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Default Re: Arrow Global

Quote:
Originally Posted by majorclanger100 View Post
Just to warn anyone who is dealing with Arrow Global (who seem to be competing with Lowell in buying statute barred/unenforceable debts at the moment )....

The London address they provide (57 - 61 Mortimer Street) seems to be merely a collection address. I have sent two items of recorded post to them in October and the Post Office have told me they remain undelivered as there is nobody at the address to sign for them.

This raises an interesting question. As Arrow seemingly have no staff at this address and one of my letters was a crucial CCA request, what do you do about proof of delivery in the event of Court action?!
Send it by normal first class post with proof of postage from the post office.

You don't see the Court issuing claims via Recorded/Special Delivery and having to prove they were sent, so why should a litigant?

In fact, send the CCA request to the original creditor asking for deeds of assignment as well.
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Old 7th December 2007, 11:07   #6 (permalink)
FANTASY CHARGES
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Talking Re: Arrow Global

Quote:
Originally Posted by car2403 View Post
Send it by normal first class post with proof of postage from the post office.

You don't see the Court issuing claims via Recorded/Special Delivery and having to prove they were sent, so why should a litigant?

In fact, send the CCA request to the original creditor asking for deeds of assignment as well.

wonder what address they use for data registration

they must be breaking some law if they do not receive recorded delivery letters
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Old 7th December 2007, 11:13   #7 (permalink)
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Default Re: Arrow Global

Quote:
Originally Posted by FANTASY CHARGES View Post
wonder what address they use for data registration

they must be breaking some law if they do not receive recorded delivery letters
If you really want to know what's happening, you can send via Special Delivery which is tracked throughout delivery attempts, etc. £4 a pop though! :o
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Old 7th December 2007, 12:17   #8 (permalink)
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Default Re: Arrow Global

Obtained from - londononline.co.uk/area/Mortimer_Street_W1W/
Quote:
Catalysis
Public Relations Consultants (Head Office) based in the Mortimer Street area of London
Tel: 020 71017300
Address: The Space, 57-61 Mortimer Street London W1W 8HS

Fashion Fare

Beauty Products (Warehouses Wholesalers) based in the Mortimer Street area of London
Tel: 020 71017250
Address: 57-61 Mortimer Street London W1W 8HS

Intelligent PR

Public Relations Consultants (Office & Administration) based in the Mortimer Street area of London
Tel: 020 71017191
Address: 57-61 Mortimer Street London W1W 8HS


God i'm good!!!

Does that answer your question Major Sir ?

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Last edited by diskmandave; 7th December 2007 at 12:26. Reason: Remove links
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Old 7th December 2007, 12:36   #9 (permalink)
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Default Re: Arrow Global

Nice of you to pop around and take a piccy, DMD!

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Old 7th December 2007, 12:46   #10 (permalink)
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Default Re: Arrow Global

Quote:
Originally Posted by car2403 View Post
Nice of you to pop around and take a piccy, DMD!

Quick sprint down the M1 & turn right for Marble Arch!
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Old 7th December 2007, 12:53   #11 (permalink)
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Default Re: Arrow Global

Brilliant DMD !!!
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Old 7th December 2007, 14:38   #12 (permalink)
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Default Re: Arrow Global

Cor information overload!

Thanks everybody - I especially liked Diskmandave's photo. Doesn't look like the London headquarters of a major financial institution, does it?!!

The MBNA link is very interesting and thanks for that information Fantasycharges. My account was originally with MBNA and they were in default under a CCA request when they assigned the account to Arrow. They were well aware they were in default and I've got them bang to rights but they still assigned it. Interestingly enough Arrow claim it was assigned from March 2007 - MBNA only told me in July 2007 and were corresponding with me about the account until September. First correspondence received from Arrow dated 24th October 2007 (default notice and letter notifying us of assignment).

So basically MBNA are in breach of the Consumer Credit Act, have acted unlawfully in assigning the account - to another company in the same group, who must also be aware they are acting unlawfully! Wonder what a judge would make of that?!

And this is definitely the address they specify for data protection act requests, Fantasycharges. In the assignment letter they specifically state that they are now the data controllers and all requests for data should be sent to the Mortimer Street address.

Bloody cowboys...
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Old 7th December 2007, 19:02   #13 (permalink)
JonCris
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Default Re: Arrow Global

Quote:
Originally Posted by car2403 View Post
Send it by normal first class post with proof of postage from the post office.

You don't see the Court issuing claims via Recorded/Special Delivery and having to prove they were sent, so why should a litigant?

In fact, send the CCA request to the original creditor asking for deeds of assignment as well.
Correct Car CPR 13 (none receipt) is no longer a valid argument for 'strike out' as it has been revoked
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Old 7th December 2007, 19:09   #14 (permalink)
FANTASY CHARGES
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Default Re: Arrow Global

Ok spoke to someone this afternoon

what happens is ARROW GLOBAL limited SEND YOU A LETTER WITH
ARROW GLOBAL Limited TOP LEFT ...... THEY PUT an address top right
c/o arrow global LLC
PO Box 260
weybridge
surrey
KT13 0YH

zachzry lewy signs it


they do not state what type of assignment (they think they might have done !!) -- hint only two possibilities

the letter says xxxxxx has assigned to ARROW GLOBAL LLC

IT CONTINUES under the terms of the sale and as defined in the data protection act 1998 ARROW GLOBAL LIMITED is now the data controller of your personal data contained in the records of this account.

you have rights to update your personal data . should you wish to update your personal data , please contact arrow global limited at 57-61 mortimer street london w1w 8hs.

frederickson international linited has been appointed by ARROW GLOBAL LLC to manage your account.

All contact regarding your account should now be directed to frederickson international linited

after that they send you letters with arrow global llc top left corner but without anything stating their address !!

they try to get you to perhaps consolidate or something with
blackandwhite.co.uk [sadly the existence of at least two arrow companies is not "black and white" ]

arrow global limited registered number 5606545

can team 2 do some investigating

Last edited by FANTASY CHARGES; 7th December 2007 at 19:30.