consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ


CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit Small Claims Court Guide CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki

N.B. Please note - due to postage costs these products are only available in the U.K.



Consumer Action Group envelope labels
You are part of a community of over 185,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



Do your Internet search here



Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
Do your Internet search here:-
Come and chat with us here (NB: External site NOT affiliated with CAG)

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Are you a victim of unfair trading?
Check it out
The Consumer Protection from Unfair Trading Regs 2008
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
Debt Action Group > Legal Issues > DCA Legal Successes

DCA Legal Successes This is where threads will be moved after a successful legal victory regarding a DCA issue.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 9th January 2008, 18:56   #1 (permalink)
scampjet
Classic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 358
scampjet Novitiate
Default CL Finance Ltd. Recieved a court claim form**WON** Discontinued

I have recieved a Court Claim Form today from CL Finance Ltd. and my wife has recieved an identical form.

Both forms a in respect of a HSBC account which was passed to them on 28th. September 2007. I recieved a letter from HSBC to say the account had been reasigned and also a letter from CL Finance to say the account had been assinged to them. I wrote to CL explaining that the matter was in the hands of the CCCs and they would be recieving payments from them. At the bottom of Cl's letter there was a short note which stated the debt had been assigned to them, which was dated with the balance owed. I included a CCA request fee with the letter, just to make sure it was genuine and heared nothing from them untill today. The level of payments had to be reduced while my wife found a new job and an income review is now due with the CCC's. I also informed them at the time that I believed the original account with HSBC was the subject of a missold PPI and that I intended to investigate this and if found to be the case would expect a corresponding reduction to the balance they had been assigned. Obviously this has'nt gone down well! We are still making regular DMP payments to the CCCs. So they are getting regular payments that we can afford. Our letter to them was sent after they told us that we weren't paying them enough ( although lower payments had been recieved by HSBC). I assume this is why HSBC sold the debt on.

Can I ask that any hearing be transferred to a local court to me if it has to come to it?

Even though they say they have a deed of assignment, do they have to supply it and will the fact that they have'nt count against them in court?

Can I defend this on the basis of were paying what we can afford through the DMP and not being able to prioritise other creditors?
scampjet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 9th January 2008, 20:18   #2 (permalink)
scampjet
Classic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 358
scampjet Novitiate
Default Re: CL Finance Ltd. Recieved a court claim form

Looking back through my records, the account to which the claim form refers was closed by HSBC on 27th January 2007.

Does anyone know where this leaves us?

It seems to be that HSBC sold this account number to CL finance on 28th Sept 2007. and not that of our managed loan account to which the debt refers and has a different account number.

We have a letter from HSBC to say that they could not pay our refund of charges into this account because it has been closed.

does this mean that CL finance can't possibly claim this debt as they have been sold the wrong account? If so what should I do now?

Last edited by scampjet; 9th January 2008 at 20:19. Reason: Additional
scampjet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th January 2008, 11:01   #3 (permalink)
scampjet
Classic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 358
scampjet Novitiate
Default Re: CL Finance Ltd. Recieved a court claim form

Hello.................

Any help please????????????
scampjet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th January 2008, 11:42   #4 (permalink)
pt2537
Site Team
 
pt2537's Avatar
Default Re: CL Finance Ltd. Recieved a court claim form

Quote:
Originally Posted by scampjet View Post
I have recieved a Court Claim Form today from CL Finance Ltd. and my wife has recieved an identical form.

Both forms a in respect of a HSBC account which was passed to them on 28th. September 2007. I recieved a letter from HSBC to say the account had been reasigned and also a letter from CL Finance to say the account had been assinged to them. I wrote to CL explaining that the matter was in the hands of the CCCs and they would be recieving payments from them. At the bottom of Cl's letter there was a short note which stated the debt had been assigned to them, which was dated with the balance owed. I included a CCA request fee with the letter, just to make sure it was genuine and heared nothing from them untill today. The level of payments had to be reduced while my wife found a new job and an income review is now due with the CCC's. I also informed them at the time that I believed the original account with HSBC was the subject of a missold PPI and that I intended to investigate this and if found to be the case would expect a corresponding reduction to the balance they had been assigned. Obviously this has'nt gone down well! We are still making regular DMP payments to the CCCs. So they are getting regular payments that we can afford. Our letter to them was sent after they told us that we weren't paying them enough ( although lower payments had been recieved by HSBC). I assume this is why HSBC sold the debt on.

Can I ask that any hearing be transferred to a local court to me if it has to come to it? The case will automatically be transferred to your local court

Even though they say they have a deed of assignment, do they have to supply it and will the fact that they have'nt count against them in court? To have a legitimate right to action in their own name they must have a deed of assignment between them and the company who sold them the debt

Can I defend this on the basis of were paying what we can afford through the DMP and not being able to prioritise other creditors?
.....
__________________
....
......
....
....
....
....
....
....
The Consumer Action Group is being sued for libel.
please goto this link for further information

http://www.consumeractiongroup.co.uk...php?f=85&a=140


We need help to put together a fighting fund to keep the forum alive. the forum has helped many many people and it would be a travesty if it had to close

Please help if you can



....
Currently due to work commitments i am unavailable and will not be able to reply to any requests for assistance.

I expect to be off-line for the next month or so at least

PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME
pt2537 is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th January 2008, 11:45   #5 (permalink)
pt2537
Site Team
 
pt2537's Avatar
Default Re: CL Finance Ltd. Recieved a court claim form

Quote:
Originally Posted by scampjet View Post
Looking back through my records, the account to which the claim form refers was closed by HSBC on 27th January 2007. OOPPPS Oh DEAR

Does anyone know where this leaves us? well if they claim you owe xxx on an account that you can prove is closed and had a zero balance, id say it leaves you in a strong position personally

It seems to be that HSBC sold this account number to CL finance on 28th Sept 2007. and not that of our managed loan account to which the debt refers and has a different account number.

We have a letter from HSBC to say that they could not pay our refund of charges into this account because it has been closed.

does this mean that CL finance can't possibly claim this debt as they have been sold the wrong account? If so what should I do now?
can you post a copy of the notice of assignment removing all the personal details first, and also the POCs would help to to see what they are claiming, that way i can see how many errors they have made and help you with the claim

regards
paul
__________________
....
......
....
....
....
....
....
....
The Consumer Action Group is being sued for libel.
please goto this link for further information

http://www.consumeractiongroup.co.uk...php?f=85&a=140


We need help to put together a fighting fund to keep the forum alive. the forum has helped many many people and it would be a travesty if it had to close

Please help if you can



....
Currently due to work commitments i am unavailable and will not be able to reply to any requests for assistance.

I expect to be off-line for the next month or so at least

PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME
pt2537 is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th January 2008, 16:31   #6 (permalink)
scampjet
Classic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 358
scampjet Novitiate
Default Re: CL Finance Ltd. Recieved a court claim form

Here are the letters I mentioned. Thank you.

Last edited by scampjet; 13th January 2008 at 12:22.
scampjet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th January 2008, 21:27   #7 (permalink)
scampjet
Classic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 358
scampjet Novitiate
Default Re: CL Finance Ltd. Recieved a court claim form

Here is the account closure confirmation.

Last edited by scampjet; 13th January 2008 at 12:22.
scampjet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th January 2008, 22:01   #8 (permalink)
pt2537
Site Team
 
pt2537's Avatar
Default Re: CL Finance Ltd. Recieved a court claim form

Quote:

In the XXXX County Court
Claimant -v- (YOUR NAME)
Claim Number: (CLAIM NUMBER)


Dear XXX

REQUEST FOR INFORMATION

I have received a recent court claim from your organisation. In order to file a defence and counter claim I require some information. Given that this matter is now the subject of legal proceedings, you are obliged to disclose under the Civil Procedure Rules, the information and documents detailed below.

The information must be furnished within fourteen days of the receipt of this letter. If you fail to comply, this will be reported to the Court, a copy of this letter will be provided as evidence to the same and an Order enforcing your compliance will be sought.

1. A true copy of the executed credit agreement and any terms and conditions that applied to the account at the time of default and at the time the account was opened.
2. All records you hold on me relevant to this case, including but not limited to:

a. Transcriptions of all telephone conversations recorded and any notes made in relation to telephone conversations by your company, or by any previous creditor
b. Where there has been any event in my account history over this period which has required manual intervention by any person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my account formerly held with *********.(AMEND TO THE COMPANY NAME)
c. True copies of any notice of assignment and/or default notice or enforcement notice that you or the original creditor sent me, with a copy of any proof of postage that you hold.
d.Documents relating to any insurance added to the account, including the insurance contract and terms and conditions, date it was added and deleted (if applicable).
e. Details of any collection charge added to the account; specifically, the date it was levied, the amount of the charge, a detailed financial breakdown of how the charge was calculated, and what the charge covers.
f. Specific details of the fees/charges levied by any other agency in respect of this account and a detailed breakdown of said fees/charges and what each charge relates to and on what date said fees/charges were levied.
g. A genuine copy of any notice of fair use of my data as required by the Data Protection Act 1998
h. A list of third party agencies to whom you have disclosed my personal data and a summary of the nature of the information you have disclosed.
i. Copies of statements for the entire duration of the credit agreement.

3. Any other documents you seek to rely on in court.


I will require this information within the next fourteen days. I must advise you that if the information is not forthcoming, it will be reported to the Court that you are trying to frustrate proceedings and denying me the opportunity to file a defence and counter claim.

Yours sincerely,

XXXX (type, don't sign).



Amend the letter to suit and add the names etc that are required

ok, first thing in the morning, send them this letter via special delivery,it needs to be next day delivery

this is a request for disclosure of all the documents, which you are entitled to under the Civil Procedure Rules

Can i ask, were there any documents attached to the claim form itself?

Regards

paul
__________________
....
......
....
....
....
....
....
....
The Consumer Action Group is being sued for libel.
please goto this link for further information

http://www.consumeractiongroup.co.uk...php?f=85&a=140


We need help to put together a fighting fund to keep the forum alive. the forum has helped many many people and it would be a travesty if it had to close

Please help if you can



....
Currently due to work commitments i am unavailable and will not be able to reply to any requests for assistance.

I expect to be off-line for the next month or so at least

PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME
pt2537 is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th January 2008, 23:00   #9 (permalink)
scampjet
Classic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 358
scampjet Novitiate
Default Re: CL Finance Ltd. Recieved a court claim form

Hello Paul, thanks once again for your response.

yes! Both my wife and myself have recieved identical copies of the claim form which includes a "Response" Pack N9 CPC (04/06) But I don't know which parts I should use.

I assume this letter should be sent to CL finance?

Last edited by scampjet; 10th January 2008 at 23:17. Reason: additional
scampjet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th January 2008, 23:14   #10 (permalink)
pt2537
Site Team
 
pt2537's Avatar
Default Re: CL Finance Ltd. Recieved a court claim form

Hi Scampjet

so they didnt include a copy of any bank statements or any credit agreements or notice of assignment etc with the claim form?

i doubt they probably did, they usually dont

now then,

please do not worry, we can refute this claim for sure, they have no basis to bring this action as we can show that the account was closed, it had a zero balance and therefore they have made a boo boo and basically thats it

regards
paul
__________________
....
......
....
....
....
....
....
....
The Consumer Action Group is being sued for libel.
please goto this link for further information

http://www.consumeractiongroup.co.uk...php?f=85&a=140


We need help to put together a fighting fund to keep the forum alive. the forum has helped many many people and it would be a travesty if it had to close

Please help if you can



....
Currently due to work commitments i am unavailable and will not be able to reply to any requests for assistance.

I expect to be off-line for the next month or so at least

PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME
pt2537 is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th January 2008, 15:52   #11 (permalink)
scampjet
Classic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 358
scampjet Novitiate
Default Re: CL Finance Ltd. Recieved a court claim form

Letter gone off this morning SD.

What do we do now?

Acknowledge.
Defend or contest?

Do the letters above have any bearing?

What happens if this claim is defended successfully. The debt is for a loan account with a different number, but does that mean I owe nothing because they bought the wrong account or will they just come after me again for the right account. Am I right in thinking they have been miss-sold this debt by HSBC and will have to go back to them to sort it out?

Last edited by scampjet; 11th January 2008 at 16:54. Reason: spelling
scampjet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th January 2008, 19:59   #12 (permalink)
pt2537
Site Team
 
pt2537's Avatar
Default Re: CL Finance Ltd. Recieved a court claim form

Right then
basically, they have issued a claim against an account that is closed with a zero balance so , in this case i would defend all of the claim,

Now then there is nowt to say they couldnt bring a new claim but they would have to follow procedure and they would need a valid assignment and also would need to send you a Letter Before Action and all the other bits and bobs

the issue of the c*ck up with the debts is something for HSBC and CL to sort, its their fault after all they've balls'd it up not yours after all
at the end of the day, i cant tell you what to do, i can only advise you on whats happening,but if it were me based upon the claim as it is, id defend all of the claim


regards
paul
__________________
....
......
....
....
....
....
....
....
The Consumer Action Group is being sued for libel.
please goto this link for further information

http://www.consumeractiongroup.co.uk...php?f=85&a=140


We need help to put together a fighting fund to keep the forum alive. the forum has helped many many people and it would be a travesty if it had to close

Please help if you can



....
Currently due to work commitments i am unavailable and will not be able to reply to any requests for assistance.

I expect to be off-line for the next month or so at least

PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME
pt2537 is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th January 2008, 21:33   #13 (permalink)
scampjet
Classic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 358
scampjet Novitiate
Default Re: CL Finance Ltd. Recieved a court claim form

Thanks Paul,

I do appreciate what you say is advice only. I am thinking along the same lines myself, it's just that all this legal stuff makes us laymen a bit "twitchy". From what I can see, it should be a matter of logging the defence on the basis that the account doesn't exist. I would assume on seeing this defence they would not actually take it to court, but of course ..you never know! As they have'nt even got the details of the managed loan account, I don't see why they would put themselves through the hassle and look stupid. Is there any point in acknowledging service or should I just send the claim form. I am unsure how to answer the form E.G. question 2 asks if I've already paid it! Technically yes because there was a zero balance.....Or no because its the wrong account they are claiming for?

A little ( 0r a lot of help) will be needed if I am to do this without legal representation. I suppose I will have to deal with the actual debt if and when they sort it with HSBC. On this note, another problem is that the CCC's do not stop making payments apparently, so where would this leave us. I believe that the account number is different again to the ones stated, but if they are claiming we owe an account that we don't, how can we say it is paid if we are still making payments
scampjet is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th January 2008, 21:47   #14 (permalink)
pt2537
Site Team
 
pt2537's Avatar
Default Re: CL Finance Ltd. Recieved a court claim form

Hi Scampjet

Who knows what goes through the mind of these DCAs, but i will say this. their case is very flawed and anyone with an ounce of legal nouse would see the flaws. it is this which makes me think that they have filed in the hope that you wont defend and they will win by default and obtain judgment

Now then, if you want to defend, you will defend all of the claim

this is the form you would have i assume http://www.hmcourts-service.gov.uk/c...ms/n9_0406.pdf

you need to file the acknowledgment of service

now then , you would tick box one,

1. I intend to defend all of this claim

and fill in your details, the reason is that although the account has a zero balance and you state correctly that you've settled it, that would be for your defence to set this out. at this stage it is merely asking do you owe them or not

now you may have to deal with the debt at some point,