consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki


Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



The new Consumer Directory
search the web, shop online, looking for gift ideas?
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
The new Consumer Directory
search the web, shop online, looking for gift ideas?

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Hold the Front Page!!
News updates
The Consumer Forums front page
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
Debt Action Group > Legal Issues > DCA Legal Successes

DCA Legal Successes This is where threads will be moved after a successful legal victory regarding a DCA issue.


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 11th November 2007, 18:09   #1 (permalink)
Padders
Basic Account Customer
Default County Court Summons - Amex**WON IN COURT**

Hello, please can anyone help?

I received a County Court Summons for an old Amex card debt of £5537.27 - the debt has been assigned to Capquest Investments Ltd and they are named as the claimant. I did default on this a very long time ago, probably 5 years, and it had not been pursued until earlier this year.

I haven't a clue if the amount is correct, it seems to go up by a fortune each time they write to me.

I think I probably signed with Amex 7 or 8 years ago. Could you help me with any tactics, I understand I will have to pay, but don't want to get ripped off or a CCJ.
Do I ask for a copy of the original agreement and also a breakdown of the figure including how the balance was incurred?

I would very much appreciate any advice.

Many thanks
Padders is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:22   #2 (permalink)
pt2537
Site Team
 
pt2537's Avatar
 


I am in: Southampton (actually Eastleigh)
Posts: 9,968
pt2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritative
Default Re: County Court Summons - Amex

Hi

Welcome to the CAG,

Firstly, i note that you have been issued a summons. have you acknowledged service and your intention to defend the claim with the court

secondly you need to obtain all the information to allow you to defend this claim

send this letter to capquest, they have to supply the info under the CPR


Quote:

In the XXXX County Court
Claimant -v- (YOUR NAME)
Claim Number: (CLAIM NUMBER)


Dear XXX

REQUEST FOR INFORMATION

I have received a recent court claim from your organisation. In order to file a defence and counter claim I require some information. Given that this matter is now the subject of legal proceedings, you are obliged to disclose under the Civil Procedure Rules, the information and documents detailed below.

The information must be furnished within fourteen days of the receipt of this letter. If you fail to comply, this will be reported to the Court, a copy of this letter will be provided as evidence to the same and an Order enforcing your compliance will be sought.

1. A true copy of the executed credit agreement and any terms and conditions that applied to the account at the time of default and at the time the account was opened.
2. All records you hold on me relevant to this case, including but not limited to:

a. Transcriptions of all telephone conversations recorded and any notes made in relation to telephone conversations by your company, or by any previous creditor
b. Where there has been any event in my account history over this period which has required manual intervention by any person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my account formerly held with XXXXXXXXXXX
c. True copies of any notice of assignment and/or default notice or enforcement notice that you or the original creditor sent me, with a copy of any proof of postage that you hold.
d.Documents relating to any insurance added to the account, including the insurance contract and terms and conditions, date it was added and deleted (if applicable).
e. Details of any collection charge added to the account; specifically, the date it was levied, the amount of the charge, a detailed financial breakdown of how the charge was calculated, and what the charge covers.
f. Specific details of the fees/charges levied by any other agency in respect of this account and a detailed breakdown of said fees/charges and what each charge relates to and on what date said fees/charges were levied.
g. A genuine copy of any notice of fair use of my data as required by the Data Protection Act 1998
h. A list of third party agencies to whom you have disclosed my personal data and a summary of the nature of the information you have disclosed.
i. Copies of statements for the entire duration of the credit agreement.

3. Any other documents you seek to rely on in court.


I will require this information within the next fourteen days. I must advise you that if the information is not forthcoming, it will be reported to the Court that you are trying to frustrate proceedings and denying me the opportunity to file a defence and counter claim.

Yours sincerely,

XXXX (type, don't sign).



Edit to suit

thats the first thing you need to do in my opinion


regards
paul
__________________
PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME


pt2537 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:26   #3 (permalink)
Padders
Basic Account Customer
Default Re: County Court Summons - Amex

Wow, thanks Paul. The Issue date of the Summons is 16 October 2007, so I submitted the form saying that I intended to defend the Summons, so clearly I do need to submit a defence by the end of this week; what should I do?

Many thanks
Padders is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:27   #4 (permalink)
pt2537
Site Team
 
pt2537's Avatar
 


I am in: Southampton (actually Eastleigh)
Posts: 9,968
pt2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritative
Default Re: County Court Summons - Amex

just want to check one thing if i may, i could have posted a little prematurely

the amex card, was it a credit card or a charge card

very very important

Regards
paul
__________________
PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME


pt2537 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:29   #5 (permalink)
Padders
Basic Account Customer
Default Re: County Court Summons - Amex

Definately a credit card
Padders is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:30   #6 (permalink)
pt2537
Site Team
 
pt2537's Avatar
 


I am in: Southampton (actually Eastleigh)
Posts: 9,968
pt2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritative
Default Re: County Court Summons - Amex

Also, as time is of the esssence, can you post up the particluars of claim that they have put on the form

Regards
paul
__________________
PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME


pt2537 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:31   #7 (permalink)
Padders
Basic Account Customer
Default Re: County Court Summons - Amex

ok wont be a mo
Padders is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:33   #8 (permalink)
pt2537
Site Team
 
pt2537's Avatar
 


I am in: Southampton (actually Eastleigh)
Posts: 9,968
pt2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritative
Default Re: County Court Summons - Amex

Good, a credit card would fall under the Consumer Credit Act 1974 a charge card wouldnt.

if they dont have a copy of your credit agreement they are in trouble as they are not able to enforce the debt in court under s127(3) Consumer Credit Act 1974
__________________
PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME


pt2537 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:37   #9 (permalink)
Padders
Basic Account Customer
Default Re: County Court Summons - Amex

Monies due under regulated Credit Agreement number 374605378071059 between American Express Services Europe Ltd and the Defendant which was assigned to the Claimant. The Agreement terminated upon the Defendant(s) failure to comply with the terms of the Agreement and/or the statutory Notice of Default served by American Express Services Europe Ltd The Claimant seeks interest pursuant to section 69 of the County Court Act 1984 at the rate of 8% per annum from the date of issue continuing at the daily rate of £1.15 Any payments or queries should be directed to the claimant on: 0870 0843533 (Phone) or 0870 084 2570 (Fax) or Email: litigation@cdrhl.co.uk
Padders is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:39   #10 (permalink)
pt2537
Site Team
 
pt2537's Avatar
 


I am in: Southampton (actually Eastleigh)
Posts: 9,968
pt2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritative
Default Re: County Court Summons - Amex

Padders,

sorry i forgot to say, you should remove the agreement number from the post. its personal info

Regards

paul
__________________
PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME


pt2537 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:40   #11 (permalink)
Padders
Basic Account Customer
Default Re: County Court Summons - Amex

Oops thanks, sorry.

Should I send the letter to HL Legal & Collections who are acting for Capquest?
Padders is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:41   #12 (permalink)
pt2537
Site Team
 
pt2537's Avatar
 


I am in: Southampton (actually Eastleigh)
Posts: 9,968
pt2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritative
Default Re: County Court Summons - Amex

ok, we have something to work with

bear with me, im going to ask somone who is very experienced with defence writing to take a look

Regards
paul
__________________
PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME


pt2537 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:42   #13 (permalink)
pt2537
Site Team
 
pt2537's Avatar
 


I am in: Southampton (actually Eastleigh)
Posts: 9,968
pt2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritativept2537 Highly authoritative
Default Re: County Court Summons - Amex

Quote:
Originally Posted by Padders View Post
Oops thanks, sorry.

Should I send the letter to HL Legal & Collections who are acting for Capquest?

Send it to the people who are named on the summons, there should be a contact address for service of documents

also, send it next day special delivery

regards
paul
__________________
PLEASE DO NOT PRIVATE MESSAGE ME AND THEN WAIT FOR A REPLY, ESPECIALLY IF YOU NEED URGENT HELP AS YOU MAY NOT GET A REPLY IN TIME


pt2537 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:43   #14 (permalink)
Padders
Basic Account Customer
Default Re: County Court Summons - Amex

Thanks Paul. I will. I really am grateful to you for your help.

Peter
Padders is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 11th November 2007, 18:54   #15 (permalink)
Curlyben
Platinum Account Customer
 
Curlyben's Avatar
Default Re: County Court Summons - Amex

Send it to CapQuest as HL Legal are simply "Solicitors For Hire".
Curlyben is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote