Bought new pc from currys 6 months ago

[rosey-789]

A friends has had problems with her pc , it kept switching itself off for no reason. i rang currys as this kept happening , she had to contact the technical side which were no help whatsoever. she then rang the shop she bought it from saying she could have an exchange and that some one would contact her that day (this was 2 weeks ago) no one did so she rang the shop again only to be told they wouldn't say that. she asked to speak to the supervisor who was quite nasty in her attitude.

Tonight the whole thing just wouldn't come on and all shes getting is a grayish colour screen. she paid £400 for the computer only six months ago. is their anything at all she can do .

[ForestChav]

Yes, take it into the store or contact the techguys.

[gyzmo]

She should not have too much trouble with this. Given that she called previosuly, there will (hopefully) be records that the problem existed beforehand.

Do let us know how you get on.

[patdavies]

How did a PC morph into a laptop?

[gyzmo]

How does RPOV manage to post so much rubbish?

Rosey - ignore the delerious ranting immediately between PatDavies' and my posts.

[freakyleaky]

If people disagree with other postings, please be civil and simply reply stating that you disagree and continue with your own advice. Sarcasm and insults don't help anyone!

[livelylad]

Fred 2009 I have removed your post.

[gyzmo]

Ignore the above - it is for the store to sort.

[patdavies]

Originally Posted by fred_2009

their helpines can arrange a repair man to come out if it is a desktop PC or a courier collection if it is a notebook PC.

.

So who would deal with a laptop - which is neither a desktop nor a notebook?

Just asking for your advice - right or wrong - to be at least complete