Consumer Action Group envelope labels
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | |
26th November 2008, 01:39
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#1 (permalink)
| | Basic Account Customer | pulling my hair out at the age of 23! pls help Firstly I would like to say hello to everyone on C.A.G.. I randomly found this website whilst searching for help with my debt!
I don't know if this is the right place to post my thread as im new here but I have seen a lot of great stuff here, people here are like a family and so great in sharing..this is where I need help for my problems..sniff sniff
At the age of 18 I went totally bonkers with credit, I wouldnt miss a single chance of taking a credit/store card out anything and I wanted it...so after I had to quit work to look after my dad and couldn't pay up..today I am facing the consequences I really need help, I have paid £££ to many so-called 'credit repair' companies to clean up my C.R..all with no luck.
I am currently paying payplan (debt company) on a regular montly basis so they can distribute money to all my creditors. I have in total 13 companies,,9 defaults and 4 CCJ'S shining on my account.
Most of my debt is made up of charges/interests etc..
A couple of companies I have managed to pay a 'full and final settlement' but they still appear on my C.Report as settled.
I passed all these creditors onto payplan to deal with and they took it from there, what ever payplan told me to do I did, and they are doing a good job. I didnt understand the C.C.A OR S.A.R or anything of the sort so I just left it to payplan basically applying for warrant of executions etc..
5years later I find this site, I feel like a fool just sitting around not doing anything about my credit file (xcept paying useless companies to clean it up!!)
Where do I go from here? I want to get these defaults off my credit report from companies such as john lewis,GE CAPITAL,AKTIV,barclaycard ,etc..
as well as get refunded for the charges they applied back then. To be quite honest I don't mind if I can't get the refund but I need help clearing up my file its horrendous and I hate knowing no one will ever give me credit again rightly so..but I have matured and understand how important it is to maintain a clean file.
What letters do I send? Where can I find them? Who do I send them to? most of the debt has been sold to d.c.a from o.c's!!
pleeeeaasseee Help me anything considered xcpt suicide  !!!
Lastly, If this thread gets moved to another section, how will I find it? silly question but I find it a wad little difficult to locate..I no this is awfully long but trust me if I was to write down all my debt from the last 5years I would need a seperate site..lol sorry 
Last edited by ontor; 26th November 2008 at 02:11.
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26th November 2008, 01:43
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#2 (permalink)
| | Platinum Account Customer
I am in: Cheshire
Posts: 896
| Re: pulling my hair out at the age of 23! pls help Hi Ontor - welcome.
The first question I would as is are you on an IVA?
If you are - then surely after 5 years it should be nearly finished.... |
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26th November 2008, 01:44
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#3 (permalink)
| | Platinum Account Customer | Re: pulling my hair out at the age of 23! pls help hello & welcome
theres a lot of help available now youve found us.
if you start a thread in the debt forum there will be people there with specific advice
to find any thread youve started or posted on use the blue bar towards the top of the page - quick links - subscribed threads
good luck |
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26th November 2008, 01:59
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#5 (permalink)
| | Basic Account Customer | Re: pulling my hair out at the age of 23! pls help Quote:
Originally Posted by flyingdoc Hi Ontor - welcome.
The first question I would as is are you on an IVA?
If you are - then surely after 5 years it should be nearly finished.... | hi flyindoc..no im not on an IVA my debts don't exceed over £22k Thank God! |
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26th November 2008, 02:14
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#6 (permalink)
| | Platinum Account Customer
I am in: Cheshire
Posts: 896
| Re: pulling my hair out at the age of 23! pls help Ok Ontor
The first thing you need to do then is to get copies of all the original agreements for the various loans/cards
To do so you need to make a CCA request using s77/78 of the consumer credit act 1974. Each one will cost you £1 and should be sent recorded delivery.
A template letter can be found here (use letter N) Creditors and DCAs - Letter Templates & Budget Planner
Do not sign the request -as lenders who dont have original documents may be tempted to do some photoshop wizardry. Ether write your name or use a script font if typing. For the same reason use a postal order rather than a personal cheque.
They have 12+2 days to comply with the request.
Once you have the papers remove any personal info (leave dates and figures but remove names, account numbers etc) and post them here, where they can be reviewed for complience.
Good hunting |
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26th November 2008, 02:16
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#7 (permalink)
| | Basic Account Customer | pulling my hair out at the age of 23! pls help Firstly I would like to say hello to everyone on C.A.G.. I randomly found this website whilst searching for help with my debt!
I don't know if this is the right place to post my thread as im new here but I have seen a lot of great stuff here, people here are like a family and so great in sharing..this is where I need help for my problems..sniff sniff
At the age of 18 I went totally bonkers with credit, I wouldnt miss a single chance of taking a credit/store card out anything and I wanted it...so after I had to quit work to look after my dad and couldn't pay up..today I am facing the consequences I really need help, I have paid £££ to many so-called 'credit repair' companies to clean up my C.R..all with no luck.
I am currently paying payplan (debt company) on a regular montly basis so they can distribute money to all my creditors. I have in total 13 companies,,9 defaults and 4 CCJ'S shining on my account.
Most of my debt is made up of charges/interests etc..
A couple of companies I have managed to pay a 'full and final settlement' but they still appear on my C.Report as settled.
I passed all these creditors onto payplan to deal with and they took it from there, what ever payplan told me to do I did, and they are doing a good job. I didnt understand the C.C.A OR S.A.R or anything of the sort so I just left it to payplan basically applying for warrant of executions etc..
5years later I find this site, I feel like a fool just sitting around not doing anything about my credit file (xcept paying useless companies to clean it up!!)
Where do I go from here? I want to get these defaults off my credit report from companies such as john lewis,GE CAPITAL,AKTIV,barclaycard ,etc..
as well as get refunded for the charges they applied back then. To be quite honest I don't mind if I can't get the refund but I need help clearing up my file its horrendous and I hate knowing no one will ever give me credit again rightly so..but I have matured and understand how important it is to maintain a clean file.
What letters do I send? Where can I find them? Who do I send them to? most of the debt has been sold to d.c.a from o.c's!!
pleeeeaasseee Help me anything considered xcpt suicide  !!!
Lastly, If this thread gets moved to another section, how will I find it? silly question but I find it a wad little difficult to locate..I no this is awfully long but trust me if I was to write down all my debt from the last 5years I would need a seperate site..lol sorry  |
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26th November 2008, 02:24
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#8 (permalink)
| | Basic Account Customer | Re: pulling my hair out at the age of 23! pls help FLYINDOC,
excellent I shall do that first thing tomorrow,  shall I send the c.c.a requests to the O.C or the .d.c.a dealing with the debt? And shall I notify payplan that I requesting this information?
Thanks
ps- where do I find 'your scales' to click??
Last edited by ontor; 26th November 2008 at 02:25.
Reason: forgot a piece of info
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26th November 2008, 02:49
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#9 (permalink)
| | Platinum Account Customer
I am in: Cheshire
Posts: 896
| Re: pulling my hair out at the age of 23! pls help Send to the DCA, they will have bought the debt.
I would hold off from informing payplan for the moment. - lets find out what the situation is before making waves. |
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28th November 2008, 15:54
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#10 (permalink)
| | Classic Account Customer | Re: pulling my hair out at the age of 23! pls help Firstly if this is moved then you can find it using "your CP Panel"
Once an account is "settled" it will remain on your file for no more then 6 years, from the date of last payment.
If you can get a copy of your file it will certainly help you.
Now get yourself an A4 Ring binder with dividers so that you can keep a full paper trail of everything you send and receive.
Before you send anything remeber the following:
Never sign the letters
Always send via First Class Signed. This way you keep proof of what you have sent and when they recieved it.
NEVER SPEAK TO THEM ON THE PHONE.
Right here goes::
You need to see who each debt is assigned to, this can be found on your credit file, Depending on what the debt is for, depends on what you send them.
Credit cards/loans/Bank accounts/Catalogues etc can be served with a CCA request. To do this you need to send THIS LETTER to each and every one of them together with a £1.00 postal order (dont send cheques or cash) They then have 14 days in which to send you a true copy of the credit agreement. If they do not send one then they are in default of your request and you can stop paying that debt until they supply one.
Bank Charges - goto the bank charges section relating to your bank, and read the posts. Firstly you need to send off for all your statements in the last 6 years, this is done with THIS LETTER. (this letter will do the job) Enclose a £10 Postal order. They then have 40 days in which to supply it. Once they do then add up the charges and send a request for refund, which can be found in the letter template at the bank section.
Remeber to keep all letters that you send/recieve as you will need them again.This will take time to sort out as sadly there is no miracle cure
Good luck |
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28th November 2008, 23:20
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#12 (permalink)
| | Basic Account Customer | Re: pulling my hair out at the age of 23! pls help Hi Flyindoc,
Just to let you and everyone know I have sent 13 CCA requests to all 13 of my DCA'S, and 1 bank refund request today, fingers crossed pls 4 good news and let's wait and see what happens next...
I shall keep all informed.
Thanks Again  |
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28th November 2008, 23:25
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#13 (permalink)
| | Site Team
I am in: Birmingham.
Posts: 9,639
| Re: pulling my hair out at the age of 23! pls help Two threads merged.
Please stick to one thread for this problem. If you don't then other users won't know where to post help.
Regards, Rooster. |
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11th December 2008, 18:49
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#15 (permalink)
| | Basic Account Customer | Re: pulling my hair out at the age of 23! pls help Hi everyone,
Firstly, I got replies back from 5 companies, ALL 4 d.c.a state that they do not believe they fall within the definition of a creditor contained within section 189 of the consumer credit act 1974, this is because the Act defines a creditor as the person providing credit under a c.c.a or the person to whom his rights and duties the agreement have passed by assignment or operation of law. So, in their case, they purchased the right to recover the outstanding balance due under the agreement, they did not purchase the duties under the agreement and these were retained by the original creditor who sold the debt to them, However, as a matter of good practice, they have sought to obtain a copy of the original agreement from the o.c. They have also written that IF the o.c is unable to provide a copy of the agreement it does not mean that they have no right to continue to request payment of the outstanding balance!
Secondly, I sent them all a postal order for £1 (statutory fee) but they returned them saying that Cabot financial does not accept the statutory fee required under section 77 and/or 78 of the Consumer Credit Act 1974 blah...I hope this isnt a bad thing..
Thirdly, on a more lighter note one d.c.a wrote back saying that they are unable to provide the information that I have requested and in light of the information contained in my letter, they can confirm that the account has been closed!!  Shall I write one back to get them to remove the default applied on my account??
Lastly, I got back 1 c.c.a It's a very old Agreement and this is the best I could do whilst uploading it,,please check for compliance Thanks Loads x
Last edited by ontor; 11th December 2008 at 21:51.
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