consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki


Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



The new Consumer Directory
search the web, shop online, looking for gift ideas?
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
The new Consumer Directory
search the web, shop online, looking for gift ideas?

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Hold the Front Page!!
News updates
The Consumer Forums front page
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
Debt Action Group > Credit Reference Agencies

Credit Reference Agencies Experian, Equifax, CallCredit etc


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 14th October 2008, 17:38   #1 (permalink)
UK26
Platinum Account Customer
 
UK26's Avatar
 


I am in: Cambridgeshire
Posts: 763
UK26 Novitiate
Arrow UK26 -V- Experian Limited

Thought this would be of interest to members of this forum.

I issued a claim against Experian Limited for removal of disputed data from my credit file.

They have refused to remove the data at my request so a claim was issued in Peterborough County Court.

I have many documents to scan which will take an hour or two. However, I will have them all up asap.

Any feedback would be welcomed and any help with my statement of case would be appreciated.
UK26 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th October 2008, 17:39   #2 (permalink)
UK26
Platinum Account Customer
 
UK26's Avatar
 


I am in: Cambridgeshire
Posts: 763
UK26 Novitiate
Default




Last edited by UK26; 14th October 2008 at 18:04.
UK26 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th October 2008, 17:41   #3 (permalink)
UK26
Platinum Account Customer
 
UK26's Avatar
 


I am in: Cambridgeshire
Posts: 763
UK26 Novitiate
Default Re: UK26 -V- Experian Limited

*** all Defence Documents Available Soon - Still Scanning - ***

Summary

(a) N244 Application Notice - 2 Pages
(b) Witness Statement of Andrew John Mills - 4 Pages
(c) Defence of the defendant - 11 Pages





----------------
Witness Statement





-----------------
Defence of the Defendnat





Last edited by UK26; 14th October 2008 at 18:34.
UK26 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th October 2008, 18:57   #4 (permalink)
UK26
Platinum Account Customer
 
UK26's Avatar
 


I am in: Cambridgeshire
Posts: 763
UK26 Novitiate
Default Re: UK26 -V- Experian Limited

Defence of the defendnat - Continued









End of Defence

Last edited by UK26; 14th October 2008 at 19:10.
UK26 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th October 2008, 19:11   #5 (permalink)
UK26
Platinum Account Customer
 
UK26's Avatar
 


I am in: Cambridgeshire
Posts: 763
UK26 Novitiate
Default

{Exhibits from the Defence}
Now scanning

Summary

(a) Exhibit AJM 1 - 4 Pages
(b) Exhibit AJM 2 - 4 Pages
(c) Exhibit AJM 3 - 11 Pages


Exhibit AJM 1




----------------------------
Exhibit AJM 2




-----------------------
Exhibit AJM 3 - Continued at Post Number 8

Last edited by UK26; 14th October 2008 at 19:50.
UK26 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th October 2008, 19:42   #6 (permalink)
reallymadwoman
Platinum Account Customer
 
reallymadwoman's Avatar
 


I am in: South west
Posts: 1,595
reallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informative
Default Re: UK26 -V- Experian Limited

I think that your Particulars of Claim should have set out exactly which bits of data are disputed and why, e.g.

'Credit file dated xx/xx/xx states that an amount of £xx.xx is owed to XXX. No such amount is owed to XXX because ......'
reallymadwoman is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th October 2008, 19:45   #7 (permalink)
UK26
Platinum Account Customer
 
UK26's Avatar
 


I am in: Cambridgeshire
Posts: 763
UK26 Novitiate
Default Re: UK26 -V- Experian Limited

I was going to set all this out in my Statement of Case
UK26 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th October 2008, 19:50   #8 (permalink)
UK26
Platinum Account Customer
 
UK26's Avatar
 


I am in: Cambridgeshire
Posts: 763
UK26 Novitiate
Default Re: UK26 -V- Experian Limited

Exhibit AJM 3 - 11 Pages

Same as Defence of the Defendnat
See Above

Last edited by UK26; 14th October 2008 at 20:14.
UK26 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th October 2008, 19:52   #9 (permalink)
reallymadwoman
Platinum Account Customer
 
reallymadwoman's Avatar
 


I am in: South west
Posts: 1,595
reallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informative
Default Re: UK26 -V- Experian Limited

I may be wrong (I haven't actually tested this myself, yet!) but I think the facts need to go in the particulars of claim. My current case is not quite the same as yours as it's against a creditor rather than a CRA, but this is the particulars of claim that I used reallymad v HSBC
based on various things nicked from around the site. I couldn't actually find anything very similar to my situation, but I did use the same format as other particulars of claim.
reallymadwoman is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 14th October 2008, 20:22   #10 (permalink)
UK26
Platinum Account Customer
 
UK26's Avatar
 


I am in: Cambridgeshire
Posts: 763
UK26 Novitiate
Default Re: UK26 -V- Experian Limited

Defendnats N160 Statement of Costs






Last edited by UK26; 14th October 2008 at 20:32.
UK26 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th October 2008, 14:09   #11 (permalink)
UK26
Platinum Account Customer
 
UK26's Avatar
 


I am in: Cambridgeshire
Posts: 763
UK26 Novitiate
Default Re: UK26 -V- Experian Limited

Here is what i have come up with so far. Any input would be of help?

Quote:
1. The Claimant is at all material times an individual (Subject) under The Data Protection Act 1998.

2. The Defendant is at all material times a Data Controller in the meaning of the Data Protection Act 1998, and is responsible for the processing of data of which the Claimant is a Subject.

3. On 12th February 2008 and 11th March 2008, the claimant sent an email to the defendant disputing the data within the claimant’s credit report.

4. It’s admitted by the claimant that the defendant placed a dispute marker on the claimants credit file and contacted the lenders to confirm the data was correct.

The claimant contends even though the defendant placed a disputed marker on his credit file, doing so had no effect and the data on the credit file still embarrassed the claimant in such way he was not able to obtain full banking services with any high street banks and was declined by estate agents for an application to rent a flat. This resulted in the claimant having no other option then to live in the ********* ( A large block of rooms for the homeless)

The defendant was made aware that the data within the credit report had been disputed and the claimant believes it is against the Data Protection Act 1998, to place a default or continue to allow a default to be published where a legitimate dispute exists.


I enclose two copies of the claimant’s credit report, which was obtained from the defendant.

Credit Report – Date Obtained 28/08/08 – Exhibit CR1

Credit Report – Date Obtained 20/09/08 – Exhibit CR2


Disputed Default Entries

Entry Number C1 - Lowell Portfolio I Limited (Exhibit 1)

Entry Number C3 - HFO Services Limited(Exhibit 2)

Entry Number C4 - Hillesden Securities Limited (Exhibit 3)

Entry Number C5 - Lloyds TSB Bank (Exhibit 4)

Entry Number C8 – Capquest (Exhibit 5)



Disputed Address Links

Principle 5 of the Data Protection Act states that ‘Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.’ The Defendant had no reason to retain the Claimant’s personal data beyond the 6-year period. (Exhibit 6)
UK26 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th October 2008, 16:02   #12 (permalink)
UK26
Platinum Account Customer
 
UK26's Avatar
 


I am in: Cambridgeshire
Posts: 763
UK26 Novitiate
Default Re: UK26 -V- Experian Limited

My Statement of Case



UK26 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th October 2008, 16:03   #13 (permalink)
UK26
Platinum Account Customer
 
UK26's Avatar
 


I am in: Cambridgeshire
Posts: 763
UK26 Novitiate
Default Re: UK26 -V- Experian Limited

What are your views on the above?
UK26 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th October 2008, 16:29   #14 (permalink)
reallymadwoman
Platinum Account Customer
 
reallymadwoman's Avatar
 


I am in: South west
Posts: 1,595
reallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informative
Default Re: UK26 -V- Experian Limited

I'm having a look at the moment and will post my views, for what they're worth, as soon as I can.
reallymadwoman is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th October 2008, 16:34   #15 (permalink)
Sparkie1723
Platinum Account Customer
 


I am in: Cheshire
Posts: 1,304
Sparkie1723 Highly informativeSparkie1723 Highly informativeSparkie1723 Highly informativeSparkie1723 Highly informativeSparkie1723 Highly informativeSparkie1723 Highly informative
Default Re: UK26 -V- Experian Limited

Mr Mills is saying one of the reasons your "claim" should be struck out is because you havent stated what compensation you are claiming...I would argue that you have/are not claiming compensation at this moment in time, you are asking for an order to be made... not claiming damages....these will be claimed on the successful making of the order..... as this will support your claim for damages....and is why they are attempting to block you getting that order. They are worried mate.


sparkie

Last edited by Sparkie1723; 15th October 2008 at 16:39.
Sparkie1723 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 15th October 2008, 16:37   #16 (permalink)
reallymadwoman
Platinum Account Customer
 
reallymadwoman's Avatar
 


I am in: South west
Posts: 1,595
reallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informativereallymadwoman Highly informative
Default Re: UK26 -V- Experian Limited

Here is what i have come up with so far. Any input would be of help?


Quote:
1. The Claimant is at all material times an individual (Subject) under The Data Protection Act 1998. quote the specific section

2. The Defendant is at all material times a Data Controller in the meaning of the Data Protection Act 1998, and is responsible for the processing of data of which the Claimant is a Subject. again quote the specific section

3. On 12th February 2008 and 11th March 2008, the claimant sent an email to the defendant disputing the data within the claimant’s credit report. specifically, which data? say which lender and which specific bit of their information you are disputing - just found the list at the bottom, but I think it needs to go here

4. It’ is admitted by the claimant that the defendant placed a dispute marker on the claimants credit file and contacted the lenders to confirm the data was correct. The defendant contacted the claimant on xx/xx/xx stating that ..... (if applicable)
The claimant contends even though the defendant placed a disputed marker on his credit file, doing so had no effect and the data on the credit file still embarrassed the claimant in such way he was not able to obtain full banking services with any high street banks and was declined by estate agents for an application to rent a flat. This resulted in the claimant having no other option then to live in the ********* ( A large block of rooms for the homeless)

The defendant was made aware that the data within the credit report had been disputed and the claimant believes it is against the Data Protection Act 1998 quote the sections, to place a default or continue to allow a default to be published where a legitimate dispute exists.

I enclose two copies of the claimant’s credit report, which was obtained from the defendant.

Credit Report – Date Obtained 28/08/08 – Exhibit CR1

Credit Report – Date Obtained 20/09/08 – Exhibit CR2


Disputed Default Entries

Entry Number C1 - Lowell Portfolio I Limited (Exhibit 1)

Entry Number C3 - HFO Services Limited(Exhibit 2)

Entry Number C4 - Hillesden Securities Limited (Exhibit 3)

Entry Number C5 - Lloyds TSB Bank (Exhibit 4)

Entry Number C8 – Capquest (Exhibit 5)



Disputed Address Links

Principle 5 of the Data Protection Act states that ‘Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.’ The Defendant had no reason to retain the Claimant’s personal data again I think you need to specify exactly which bits and how old they are beyond the 6-year period. (Exhibit 6) also you may want to say that 6 years is normal industry practice
reallymadwoman is offline  
Digg this Post!Add Post to del.icio.us