jubaxt v cooperative-here we go-fingers crossed

[jubaxt]

just a new thread to say i've sent my prelim off for £136.50 today-when do i count the 14 days from folks?

[Paintball]

From receipt of your letter. If you have sent it by first class recorded delivery you can check Royal Mail online and see when the letter was signed for. When I sent my prelim, I calculated next day delivery and counted 14 days from then. I wrote in my diary the date the 14 days ended.

I have multiple claims and always write in my diary the organisation, the stage I'm at with them and end date, ie, 'Co-Op prelim 14 days up' or CapOne Subject Access Request 40 days up. This keeps me right on track ...

HTH

[Bolton1]

If you sent it by special or recorded delivery count it from tomorrow. If not, give them a couple of days. You will get a standard letter back saying that someone will be in contact with you within 4 weeks. don't worry about this, if you have no reply within the 14 days, file in court.

[jubaxt]

don't i have to send the lba first?

[Paintball]

Hey Bolton1 not so fast on the trigger Co-Op are miles nicer than other organisations I've come into contact with.

If no reply to prelim, send LBA before rushing straight to court. Letters work at this stage, you'll see ...

[Bolton1]

Sorry, by prelim I thought you meant the lba, I didn't bother with the prelim, just sent in the lba.

[Bolton1]

They're not being very nice to me

[jubaxt]

thanks for that-not claiming a huge amount but have just sent Subject Access Request to lloyds for £5000 ish-theyve hounded me over the last year whilst mum has been critically ill-so i hope what goes around comes around-payback

[jubaxt]

how far are you bolton?

[Paintball]

I've read you thread and can see your perspective but my point is that Co-Op by comparison to others, ie Barclays who are absolute stinkers, are much easier to deal with.

Sorry that you had to file in court with Co-Op , could we continue this on your thread rather than hijacking jubaxt's as I'm really interested to hear what lead up to your claim.

[jubaxt]

got usual 4 week blah dee blah response to prelim letter back from Co-Op this am-Lba will be winging its way on friday.lol

[jubaxt]

lba now flying by pigeon post to co-op-posted it recorded on 4th may-here we go waiting for another 2 weeks -then........

[jubaxt]

no news as yet-yawwwwwn

[Paintball]

Originally Posted by jubaxt

no news as yet-yawwwwwn

You'll get your money no worries

[jubaxt]

stilll no news-yawwn

[Paintball]

Originally Posted by jubaxt

stilll no news-yawwn

14 days from the date it was signed for. So, if you sent it on Friday 4 May it would not get to them 'til Mon 7 May which makes the 14 days expire on Sun 20. I should hazard a guess that you'll hear from them from Mon 21 May ... IMHO

[jubaxt]

a little concerned-sent lba to Co-Op at balloon st on 4th may-checked with royal mail-surprised!-no record of delivery as yet.
concerned as my prelim was also sent recorded but arrived the day after posting-am i back to square one?

[sallysas]

Don't worry about it. With recorded delivery many items will be received each day and only one is signed for, so fret not - it has been delivered. Wait 14 days and then proceed to court. This used to be unusual. Co-op used to cough up after 2 letters but they can't have the staff available to cope with us now!!