Consumer Action Group envelope labels
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Sheet of 20 self-adhesive envelope labels
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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| | | | | | | Cooperative Bank Meet other Co-Op Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded | Welcome to The Consumer Action Group
and
The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | 
10th March 2007, 23:07
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#2 (permalink)
| | Platinum Account Customer |  Re: noobie here Hi
Quote:
I have read elsewhere that the banks are about make a decision about bank charges to reduce them to £12 and that this will have an effect on claims such as ours. Is this true?
| No Quote:
Whenis a resonable time to phone up and ask where my info is as Im getting impatient here. Its been two weeks since my letter went in.
| They have 40 days to respond to a Data Protection Act request | 
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11th March 2007, 00:09
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#5 (permalink)
| | Platinum Account Customer | Re: noobie here Hi
Hey pewee, welcome on board! In answer to your questions, think it depends on:
1. Did you send a Subject Access Request letter to your bank's Data Protection Manager along with a £10 cheque/postal order?
2. Did you send your letter recorded delivery so that you could check on it?
If not to above, I'd suggest sending the Subject Access Request to your relevant bank (data protection manager's address will be in the relevant bank forum) along with the £10 charge recorded delivery to ensure the correct process is adhered to. Start counting 40 days from when they receive it (you can track it online if you use recorded delivery!)
Good luck,
hedgey  | |
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12th March 2007, 13:33
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#8 (permalink)
| | Site Team
I am in: Devon
Posts: 9,902
| Re: Should I resend Subject Access Request not sure what to do?
Quote:
Originally Posted by pewee212002  Hi,
Sorry to harp on about this but do you think I should resend my request for Charges to the Co-op. Brief history: I sent a letter requesting my bank charges before finding this site. The letter was very straight forward and didnt mention the 40 days etc as in the letter from this site. and i didnt record the delivery.
I have phoned up the Co-op this morning to see if they have recieved my letter. The operator said it wasnt showing up on the system and that there is a distinct possibility that they have got it but it hasnt been processed yet as there is a back log. He said I would probably hear in two to three weeks time which is within the 40 days since I sent it.
Is that right? Should I be recieving a letter at some point acknowledging my letter?
Thanks
Pewee | you may not recieve confirmation. Wait until about a week before the 40 days then send them a remainder letter. Threads merged please stick to one.
__________________ I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice. | |
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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