Kevr6384 v Co-op Bank

kevr6384 · 3rd January 2007, 21:58

Hi All,

Subject Access Request sent today to the co-op as i recall having a nightmare with charges a few years back !

I did not know my account number so provided some personal details and a current bank statement as proof of address ?

Was this the correct thing to do ?

Will keep this updated as time goes by.

Thanks

Kev

Rooster-UK · 3rd January 2007, 22:32

Hi Kev.

That should be OK. if they do need any more proof then they will be in touch.
Post any questions and progress reports in this thread so that we can tailor any advice that you may need to be relevent to your claim.

Good luck.
Regards, Rooster.

kevr6384 · 21st January 2007, 23:48

Update

Response to Subject Access Request recieved 19th January 2007 so well within the time limit.

A nice spreadsheet was also attached which adds up to unfair charges of £324.

Therefore prelim letter will be posted tomorrow !

Will keep this updated as things move on !

Thanks

Kev

kevr6384 · 26th January 2007, 12:32

Standard reply letter recieved yesterday,

We are sorry you are not happy - blah blah

We will contact you shortly - blah blah

Counting down the days now for issue of LBA

kevr6384 · 2nd February 2007, 10:14

Update:

Came home yesterday to find a cheque for the full amount issued as a goodwill gesture !

Donation will be made to the fund !

Mods - coudl you please move this to the settles section.

dx100uk · 2nd February 2007, 11:30

well done
don't forget the survey

dx100uk

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