gazzah v Co-Op (Again)

[gazzah]

Thought I would add this thread to update you on a second claim from Co-op. After claiming back my charges from the Co-op over the past 6 years on my current account which is a joint one with my wife and also claiming on our joint Smile account. I persuaded her to send off for details on 2 old cc accounts she had with them . Along with the cc statements that they sent back were full copies of our current account statements. I double checked these against what I already had and found that they went back to an earlier date than what I had and therefore showing additional charges. Adding charges up on the cc accounts plus the new ones for our current account I went through the process of sending the prelim and LBA. My wife received a call today from the co-op saying that they will credit our account with the new claim but if we make any further claims that they will close our account. The additional charges totalled £270 and some were over 6 six years old but only by a few months.

Thought I better post this info as a warning for other people if you are making more then one claim against the same account.


Subject Access Request sent

[gazzah]

As a follow on in my claim I included the £8 service charges that they used to impose for using an authorised o/d but they were on the ball and have removed these from the claim (all 20 of them), can't blame me for trying though !!

[orfoster]

Lol yeh they would remove them as thats for a paid service isn't it? Good Luck with the rest of the claim.

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