Subject Access Request

[phatram]

Hi,
We sent off our S.A.R - (Subject Access Request) yesterday and eagerly await a reply. I reckon they owe us hundreds if not thousands from the last 6 years. Must admit do find this quite daunting and will probably need a lot of help.

Co-Op Subject Access Request sent 24/10/2006
MARBLES Subject Access Request sent 25/10/2006
MBNA Subject Access Request sent 25/10/2006

[ian cognito]

Plenty of reading Phil, FAQ's and the forums for your banks, it's surprising how much confidence you get as you read on.

Good luck!

[TETSUO]

Hey Phil,

I sent my Subject Access Request to Co-op and MBNA a day before you, so we should be on roughly the same track.

Stay in touch and we will kick some ass together!!

Did you send via recorded delivery?

Also, is your MBNA account a Credit Card account? I have two, one with MBNA directly and one with Virgin (MBNA) and have 10k with them... I'm a bit worried that they might close my acconts and demand instant payment of the balance!!!


Feel free to PM me if you want! Cheers!

[phatram]

Just checked with royal mail and Co-Op have got the Subject Access Request.
Can credit card companies demand full payment?

[phatram]

Had a call from Co-Op asking if we want to move our mortgage to them, coincidence or what?

[TETSUO]

I have been told that in theory they can close your credit card account down and demand instant payment (7 days I believe). Nobody on here has given me anythign solid to go on, but according to different sources, you can take action as it is classed at a 'retaliatory' act. It is dodgey ground and I must admit to being somewhat concerned myself. I looked on the FSA website, but the info was a bit vague (once I had found it!) I think you would have a case, but there is no certantly and I haven't heard of anyone gettign to that stage on this forum

As for co-op; my Subject Access Request arrived yesterday (according to Royal Mail) so I am awaiting either a phone call, letter of the info I have requested after 30 odd days.

I am opening a parachute account over the weekend or early next week. This shouldn't be an issue as I have a fairly ok credit record (until MBNA close my credit account and take me to court that is) heheheh.......

[phatram]

Well good luck, lets have the so and so's

[TETSUO]

Yep, lets kick some uncooperative, unethical butt!!

[TETSUO]

It seams weird that nobody on this forum has anything to say about the closure of accounts and the trouble that could follow....

It really does appear to be a gray area, but one in which, it appears, is becoming more an dmore commonplace.....

[morgan054]

Hi Thomper and Phil

That sounds good could we make a story of those names lol


Try reading this link issue 48 - banking: when a firm decides to close a customer's account for more info, whilst it is obviously a retaliatory response to reclaiming what is rightfully yours ie charges, i would hope that you complain loudly to the FOS if it does happen to you.




Best of luck to you both

[TETSUO]

Are we sharing a thread now ? hehe!!

[TETSUO]

So, they can close any account within reason, however, not for an inproper reason, such as... "unfair bias or unlawful discrimination. And it is an implied term of the contract between the firm and its customer that the firm will not normally close the customer’s account without giving reasonable notice."

[morgan054]

Thats the theory but but we all know the banks are doing this as their last parting snipe at us, it is up to us to take it further and complain about their abuse of the Banking Code, hence the FOS website

[TETSUO]

hoorah to that!!!

[Welshman]

Originally Posted by Thomper

It seams weird that nobody on this forum has anything to say about the closure of accounts and the trouble that could follow....

It really does appear to be a gray area, but one in which, it appears, is becoming more an dmore commonplace.....

Far from not saying anything, I must direct you towards the FAQ's and in particular this page where it says very clearly that there is always the risk that accounts will be closed and that a parachute account should be opened just in case.

I don't know what else anyone can say other than that.

[TETSUO]

Hi, I am trying to not hijack Phil's thread (soz Phil), but I have looked at that section and opening a parachute accout is relavant, if it is a 'Bank account', however, if it is a Credit card account and you have a 10k balance, then things become a little more complex, Particularly if your credit rating isn't as good as it was. I guess the same would apply to those who huge overdrafts and they are unable to tranfer them to another account.

This is the only area that really concerns me, but I will forge ahead nevertheless.

[Glenn UK]

Originally Posted by Thomper

So, they can close any account within reason, however, not for an inproper reason, such as... "unfair bias or unlawful discrimination. And it is an implied term of the contract between the firm and its customer that the firm will not normally close the customer’s account without giving reasonable notice."

You should check your particualr terms and condtions to be certain what the contract allows.

If you havent go a copy of the T&C rung them up and ask for a set.

HTH

glenn

[ian cognito]

It would be considered, at the very least, unreasonable to expect someone to reapy a £10k balance with no notice, can't see them getting away with the one when they take you to court for non payment, They are likely to make some arrangement for repayment and close the account in as much as you wouldn't be able to continue using the card.