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The Bank Action Group - against unlawful bank charges
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Cooperative Bank Meet other Co-Op Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


Welcome to The Consumer Action Group

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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 13th August 2006, 18:25   #1 (permalink)
teebum
Classic Account Customer
 


I am in: Milton Keynes
Posts: 322
teebum Informativeteebum Informative
Default TEEBUM vs CO OP

Hi just starting battle with co op, anyone had success yet. Subject Access Request going out on Monday. It begins.
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Old 16th August 2006, 14:29   #2 (permalink)
teebum
Classic Account Customer
 


I am in: Milton Keynes
Posts: 322
teebum Informativeteebum Informative
Default Re: TEEBUM vs CO OP

My co op account is a credit card, is anyone else claiming from the credit card?
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Old 17th August 2006, 20:49   #3 (permalink)
teebum
Classic Account Customer
 


I am in: Milton Keynes
Posts: 322
teebum Informativeteebum Informative
Exclamation Re: TEEBUM vs CO OP

Got a letter today from Rob Pugh, acknoeledging my £10 payment and that the statements would be with me within the 40 days, how ever the letter was sent to my address but had my ex wife's name on the top.
What do I do next?


------------------------------------------------------------------------
14/08/06 Sent DTA letter
17/08/06 Received letter acknowleging receipt of £10 and statements on there way.
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Old 18th August 2006, 10:05   #4 (permalink)
teebum
Classic Account Customer
 


I am in: Milton Keynes
Posts: 322
teebum Informativeteebum Informative
Default Re: TEEBUM vs CO OP

Sent letter informing them of there mistake.

------------------------------------------------------------------------
14/08/06 Sent DTA letter
17/08/06 Received letter acknowleging receipt of £10 and statements on there way.
18/08/06 Sent letter to inform them of mistake
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Old 28th August 2006, 09:34   #5 (permalink)
teebum
Classic Account Customer
 


I am in: Milton Keynes
Posts: 322
teebum Informativeteebum Informative
Default Re: TEEBUM vs CO OP

Phone call promising statements within 40 days

------------------------------------------------------------------------
14/08/06 Sent DTA letter
17/08/06 Received letter acknowleging receipt of £10 and statements on there way.
18/08/06 Sent letter to inform them of mistake
25/08/06 Received phone call "sorry for mistake" and promise that statements will arrive within 40 days
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Old 28th August 2006, 09:48   #6 (permalink)
teebum
Classic Account Customer
 


I am in: Milton Keynes
Posts: 322
teebum Informativeteebum Informative
Default Re: TEEBUM vs CO OP

My co op account is a credit card, is anyone else claiming from the credit card?
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Old 28th August 2006, 11:21   #7 (permalink)
Karnevil
Platinum Account Customer
 


I am in: UK
Posts: 9,789
Karnevil
Default Re: TEEBUM vs CO OP

not getting any response because you are doing it fine.... keep at 'em ..

Last edited by Karnevil; 28th August 2006 at 11:25.
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Old 2nd September 2006, 22:55   #8 (permalink)
teebum
Classic Account Customer
 


I am in: Milton Keynes
Posts: 322
teebum Informativeteebum Informative
Default Re: TEEBUM vs CO OP

It has been 14 days now since I requested my statements and have received nothing, do I continue waiting or is there something I should be doing.
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Old 3rd September 2006, 03:00   #9 (permalink)
tim2718281
Classic Account Customer
Default Re: TEEBUM vs CO OP

Re-read the FAQs while you're waiting ...

The banks have 40 days to supply the information.

By the way, if you have on-line banking with the Co-Op, you can see past statements on-line. I don't know how far back they go, but it's some years.

Tim
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Old 3rd September 2006, 17:40   #10 (permalink)
un1boy
Platinum Account Customer
 
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I am in: bottom of the heap
Posts: 3,932
un1boy Informativeun1boy Informativeun1boy Informativeun1boy Informativeun1boy Informative
Default Re: TEEBUM vs CO OP

They only go back one year - dont worry teebum they will send them within the 40 days - I received mine on the 39th day!! lol
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