Consumer Action Group envelope labels
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Sheet of 20 self-adhesive envelope labels
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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| | | | | | | Co-Op and Smile successes **Existing Successful Claims Only *NO* New Threads Please** - Contact a moderator to move your thread | Welcome to The Consumer Action Group
and
The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | 
4th September 2006, 19:28
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#1 (permalink)
| | Platinum Account Customer |  Q v Co-operative Bank ***WON***
Took two S.A.R - (Subject Access Request)'s into the Co-op Bank in Balloon Street today, 1 for Co-op, 1 for Smile, put the two letters down on the reception counter and had a very interesting conversation:
"Could you take these and give me a receipt please"
"What are they?"
"Letters"
"Why do you want a receipt"
"to prove I delivered them"
"oh right - I'll be back in a minute"
Five minutes later she returned with a compliments slip written out that the letters had been taken and would be delivered to the correct department. So thats the first bit over with.  Interestingly, I received an e-mail while I was at work telling me my Smilemore account has been transferred to a current account so I no longer have to pay the account fees! | 
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17th October 2006, 13:14
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#5 (permalink)
| | Platinum Account Customer |  Re: Q vs Co-operative Bank
Just been into the main Balloon Street Branch and handed in Prelims for both Smile and Co-op accounts, confused them a bit by asking for a receipt!! Don't do receipts apparently . When I insisted I was invited in to see the Branch Manager who asked if his word wasn't good enough  , I said I would rather have it confirmed in writing but was happy to take the letters back and send them recorded delivery, his assistant had them in her hand opened!!! 
Receipt duly scribbled on a comp slip.
Ah I feel so much better now.  | |
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8th November 2006, 09:28
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#12 (permalink)
| | Site Team | Re: Q vs Co-operative Bank
Many Congratulations. Don't forget the survey.
__________________ to discuss any health, fitness or relationship issues. Using the Consumer Health Forums helps support CAG Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007 Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06 Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007  Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. | |
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