Bexsta V Cooperative Bank **WON**

[bexsta]

I sent off my data protection letter( i used the template from this site) on the 20th June requesting the info for the last 6 years and this morning recieved a letter saying thankyou for your request please find enclosed the information you requested with a copy of the terms and conditions for a current account!!!!

I am not sure what I do now does anyone have any ideas?

[mahala]

did you include the £10 payment?

You could write back to them saying thank you for the info they've sent yu, but you're still waiting for [everything you asked for here] and they now have xx days left to comply.

You can count their 40 days from the day they received your request and fee.

[bexsta]

yep i sent the 10 cheque but they haven't cashed it.

Thanks for the advice i'll write back to them straight away

[bexsta]

Just an update on my case so far.

S.A.R sent 14th June
Statements recieved 29th July
Prelim letter sent 9th August requesting total of £1733
Reply recieved 15th August asking for 7 days to respond
NO response in the 7 days!!!
LBA sent 25th August
Reply recieved 28th august saying they would contact me within 7 days be it by email, letter or telephone
Letter received 7th Sept asking for 6 weeks to investigate in full.

It seems to be a standard letter that they are sending out asking for 6 weeks.
I am not sure whether to send them a letter saying that I am realise they will be busy and am willing to give them a further 7 or 14 days to refund my money or whether just to go ahead and file my claim. Are they generally taking the 6 weeks to settle? Has anyone left it for the six weeks and not filed claim?

becks x

[bexsta]

I am in the middle of filing my claim online. I have done the spreadsheet to calculate the 8% interest but when they ask for particulars of claim and it asks if you want to reserve the right to claim interest. I have ticked yes and now it brings up a paragraph i have to include in my particulars and asks me to put in a rate of daily interest up until the claim is settled. I am not sure what I put in here. Can anyone help??

[Welshman]

There's a formula to work it out, but the way I did it was to check my spreadsheet on one day and make a note of the total including interest. On the following day, I did the same and noted the difference. That's the amount I placed as my daily rate. Mine is £0.45 per day.

Hope this helps you.

[bexsta]

thanks for the help welshman i shall just work it out that way.
becks x

[un1boy]

Bexsta, the daily interest is worked out like this:

[Amount without spreadsheet interest] times by 0.00022

e.g
400.00 x 0.00022 = 0.088 So, the daily interest rate is: 8p

Hope this helps!

[bexsta]

Thanks for the advice but won't be needing it

They paid up this morning in full, i won!!!! Can't quite believe it!!!!

Thanks to everyone who has given advice this site has been a massive inspiration

becks x

[Clarky]

Bexsta Congratulations!!!!

What happened?? Did u file moneyclaim and then they jusy paid up??

Again, a big well done!

Clark xx

[Welshman]

Wow!!! That's a result!

The Co-oP don't normally let it get as far as filing at Court.

Well Done.

[bexsta]

didn't actually get there was in middle of filling my form in was going to send it off today but no need. After my six weeks reply i sent them a letter saying they had a further 7 days to pay up or i would be taking it to court and they payed up!! i've got the bug now going to go through my credit card statements too!!

[Welshman]

Well Done again. Firm but Fair.