Consumer Action Group envelope labels
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Let your bank know that you won't give in.
Display one of our labels on your envelopes.
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Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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| | | | | | | Co-Op and Smile successes **Existing Successful Claims Only *NO* New Threads Please** - Contact a moderator to move your thread | Welcome to The Consumer Action Group
and
The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | 
19th June 2006, 13:12
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#1 (permalink)
| | Basic Account Customer |  got charges back. smiling now (a bit)
I had been toying for a while with idea of getting my charges back; before i knew of the legal side i did write to smile to say how unethical their charges were (ethical banking? making money out of poor people?), particularly the £5 a day charge, which as I swapped to them to reduce my charges was a joke (work freelance and am often waiting for money so there have been times when i have been charged for every day of a month.
So when i found this site i decided to give it a go:
-sent Data Protection Act, got usual "thats £5 for each sheet", said you can't charge me for that, so they did it for £5.
-got statements, went through once, then (nb.) noticed their "commision" wasn't listed in the charges they had put in the bottom of the page (added another three hundred quid to their bill)
-sent letter ammended from the one here with a statement of charges two weeks ago. got standard "here is our complaints procedure. we are looking into it." replies.
-send a reminder via secure message last week.
-today, literally as i was printing the letters before action and about to send secure message, saw a secure message waiting telling me they will refund the full £1344.
-i do have a back up account (NatWest who i would rather not go back to...) in case they do close the account. will post if they do.
thank you site and contributers; i wouldn't have had the confidence to go for this without this information.
i'll be going straight to to my questionaire and giving a contribution (when the bank pay me)... | 
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19th June 2006, 13:50
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#2 (permalink)
| | Site Team | Re: got charges back. smiling now (a bit)
First post to tell of a result. Well done and congratulations. I don't think you will need your parachute account but as well to be prepared.
Don't forget the survey and (I'll whisper this quietly) a donation if you wish to would be greatly appreciated I am sure.
Well done again. 
__________________ to discuss any health, fitness or relationship issues. Using the Consumer Health Forums helps support CAG Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007 Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06 Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007  Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. | |
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19th June 2006, 14:27
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#4 (permalink)
| | Site Team | Re: got charges back. smiling now (a bit)
Even more of a star!
__________________ to discuss any health, fitness or relationship issues. Using the Consumer Health Forums helps support CAG Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007 Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06 Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007 Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. | |
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road,
London,
NW11 7PE
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