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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 28th January 2008, 17:11   #1 (permalink)
MattCufc
Basic Account Customer
Unhappy Sharp 32" Widescreen

On 29.12.2004 I purcahsed a Sharp 32" Widescreen from Comet. The Model is 32LF92H.

The TV came with a standard 1 years Warranty and my partner paid for the extended cover for a further 2 years. The extended cover has recently expired on 28th December 2007.

However, typically a fault has just occurred where by there is a black line at the top of the screen with a flashing coloured line underneath. This is approximately 1.5" deep.

This is now the second occasion that we have had a problem with the TV in the last nine months.

On the 14th May 2007 I did have to call out an egineer from Comet due to a problem with the TV. The engineer repaired the TV and informed me that he had replaced the Thermister.

Do I have a case to go to Comet with the problem and ask them to repair it or replace the TV even though the product is over 3 years old and out of warranty, or am I liable for any repairs?

Any help or advice would be greatly received.

Cheers
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Old 29th January 2008, 14:12   #2 (permalink)
patdavies
Platinum Account Customer
Default Re: Sharp 32" Widescreen

If this is not a flatscreen, then it sounds like the picture height has collapsed a little and just needs a tweak of the controls.

From your decription, it would appear that you are seeing the CEEFAX data stream at the top edge of the picture.

Just adjust the picture height and all should be well.
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