Capital One Good will letter

[pecky1]

Recieved today goodwill letter for £295 instead of the £795 i was asking for which includes interest etc. Currently owe 1,000 which I am paying off through NCO ( have sent prove it letter to them which iam sure they cant) If they paid me the amount that I am asking that would greatly reduce what I owe which I can then pay off. Which is the best way forward accept part payment and go for the rest. Or refuse and go that way, have found the templates, would just like to know with other peoples experiences on this site with Cap one.

[ukaviator]

Hello Pecky

There are some rejection letters in the Bank Templates Library you could amend and send. If you accept their offer as a partial payment to your claim, you make sure they are aware of your intentions to recover the rest, with the court's help if neccessary. I have left you some links below to help you get around the site.

Ukaviator

[pecky1]

Thanks for that,I will proceed and hopefully will benifit from your knowledge,

[ukaviator]

You will... the link is the 8th one down below. You will have to file with the court before they pay out. Been this way for nearly a year now.

Uk

[pecky1]

Sent letter to cap one accepting part payment but will chase the rest etc waiting for reply, Sent request to NCO for CCA who are dealing with the debt, recieved today a letter from them, It says see attached a copy of the application made to cap one and associated credit agreement i should contact cap one for the deed of assignment.
They have sent me the origianal application form photo copy and i have signed the bottom of the credit card account agreement. Please help I thought the credit agreement would have had the apr and conditions on it so have they sent the right agreement and does that mean they own the debt so i have to start paying NCO again or are they bluffing me, And what is the deed of assignment? Do i need that if i take legal action if cap one dont reply to my letter. Im sure someone out there can enlighten me

[dpick]

Originally Posted by pecky1

Sent letter to cap one accepting part payment but will chase the rest etc waiting for reply, Sent request to NCO for CCA who are dealing with the debt, recieved today a letter from them, It says see attached a copy of the application made to cap one and associated credit agreement i should contact cap one for the deed of assignment.
They have sent me the origianal application form photo copy and i have signed the bottom of the credit card account agreement. Please help I thought the credit agreement would have had the apr and conditions on it so have they sent the right agreement and does that mean they own the debt so i have to start paying NCO again or are they bluffing me, And what is the deed of assignment? Do i need that if i take legal action if cap one dont reply to my letter. Im sure someone out there can enlighten me

APR is a prescribed term They don't have it on my MBNA agreement so improperly executed and unenforceable is my opinion there will be others with more knowledge also have a look at consumer agreements thread

Consumer Credit Act Agreements

This is a very big thread but I think required reading for anyone claiming back on credit cards.

all the best dpick

[pecky1]

Thanks for your reply will have a look at that site will make some good reading for tonight.

[pecky1]

Just recieved reply from Cap One after rejecting thier original offer, they have now told me they have made a mistake, and are now offering me £325 instead of the £295 they original offered, This is thier final offer so they are already omitting they have made a mistake, so now i will reject that offer to them and them put in a court claim, I have not CCA Cap one do you think i should do that or leave it, as NCO were collecting the debt CCA them and they sent me back an application form and surprise this morning recieved letter giving me 48hrs to pay so they will get a nice letter back about not complying with my CCA request which is now way over thier time limit. and the account is in dispute.
The money that Cap one owe me is £795 which then would nearly clear my debt with them. Cap one have picked up that i have not made a payment this month as obviously i am not paying NCO any more, Would it be wise to send them a token payment? when i reject thier offer before i start the court claim?

[dpick]

Originally Posted by pecky1

Just recieved reply from Cap One after rejecting thier original offer, they have now told me they have made a mistake, and are now offering me £325 instead of the £295 they original offered, This is thier final offer so they are already omitting they have made a mistake, so now i will reject that offer to them and them put in a court claim, I have not CCA Cap one do you think i should do that or leave it, as NCO were collecting the debt CCA them and they sent me back an application form and surprise this morning recieved letter giving me 48hrs to pay so they will get a nice letter back about not complying with my CCA request which is now way over thier time limit. and the account is in dispute.
The money that Cap one owe me is £795 which then would nearly clear my debt with them. Cap one have picked up that i have not made a payment this month as obviously i am not paying NCO any more, Would it be wise to send them a token payment? when i reject thier offer before i start the court claim?

Hi I have contiuned making agreed payment as keeps them from appying interest again. Conyinue with claim anything you pay would be calculated in amout you would receive after card cleared.

all the best dpick.

[pecky1]

Thanks for that did not think about them adding more interest I will continue sending payments

[ukaviator]

Yes Pecky keep up with your monthly payments. It will also stop the hassle phone calls as well..

Uk