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The Bank Action Group - against unlawful bank charges
> Other Institutions > Capital One


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 5th June 2007, 13:20   #1 (permalink)
reclaimone
Classic Account Customer
Default Capital One r annoying - help

Can I claim for interest applied to my credit card?
Also I have had letter from Crapital One saying the late payment fees of £12 cannot be reclaimed as they are in line with OFT?

Anybody out there can help me?

Brian
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Old 5th June 2007, 17:43   #2 (permalink)
chain chick
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I am in: Newcastle upon Tyne
Posts: 151
chain chick Novitiate
Default Re: Capital One r annoying - help

The OFT amount of £12.00 is just a guide line, so yes you can claim that back.

You can only charge for costs which are a penalty, not for services.
So check up on some of the threads, because if you have paid extra interest due to exessive charges then you can claim it back in CCI. Not that I know about that, only what I have read.
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Old 5th June 2007, 17:50   #3 (permalink)
reclaimone
Classic Account Customer
Default Re: Capital One r annoying - help

Thanks CC.
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Old 5th June 2007, 17:55   #4 (permalink)
chain chick
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I am in: Newcastle upon Tyne
Posts: 151
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Default Re: Capital One r annoying - help

No problem. they sent me the you can have £12.00 etc etc.

No can do matey - said I, and filed the MCOL claim. I have been told they are defending it. Okey Dokey, I am thinking about buying one of them nice white curly wigs Nah not really, I don't suppose I will get to see the inside of a court room. Didn't with A&L they said they would defend then sent me a chq for £4500

Stick with it
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Old 5th June 2007, 22:27   #5 (permalink)
reclaimone
Classic Account Customer
Default Re: Capital One r annoying - help

Keep in touch CC on your claim. I will likewise.
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Old 14th June 2007, 17:20   #6 (permalink)
reclaimone
Classic Account Customer
Unhappy Help with Excel CC Speadsheet.

Please help - sorry to be thick.
Would somebody give me an example of how to fill in sections on the spreadsheet properly?

Trying to claim contractual interest.

Statement Balance
Amount Paid (see notes)
Remaining Balance

e.g

Statement 22/08/03 says balance of 4450.01
Paid out 815.37
Paid in 138.16

Thanks
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Old 14th June 2007, 17:25   #7 (permalink)
Trucker
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I am in: Cumbria
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Default Re: Help with Excel CC Speadsheet.

Ok

Enter statement balance. Then look at next months statement work out the difference between the 2. That becomes what you have paid. If the balance has gone up enter as a minus figure
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Old 14th June 2007, 17:27   #8 (permalink)
Trucker
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I am in: Cumbria
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Default Re: Help with Excel CC Speadsheet.

The statement balance should always equal remaing balance from previous line and vice versa
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Old 14th June 2007, 17:40   #9 (permalink)
reclaimone
Classic Account Customer
Default Re: Help with Excel CC Speadsheet.

When I put minus figure in an error message comes up!

Is there any example spreadsheets anywhere on this site for me to see how they were completed?
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Old 18th June 2007, 13:39   #10 (permalink)
reclaimone
Classic Account Customer
Default Re: Help with Excel CC Speadsheet.

Anybody got any example contractual interest spreadsheets I can look at?
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Old 18th June 2007, 16:18   #11 (permalink)
ukaviator
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Default Re: Help with Excel CC Speadsheet.

Have a look here at the spreadsheets:

VAMPIRESS'S CHAMBERS

uk
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Old 18th June 2007, 21:47   #12 (permalink)
reclaimone
Classic Account Customer
Default Re: Help with Excel CC Speadsheet.

Can anybody email me a finished example - or find one on CAG?

Obviously without personal data information?

Please help.
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Old 18th June 2007, 22:25   #13 (permalink)
reclaimone
Classic Account Customer
Default Re: Help with Excel CC Speadsheet.

Spreadsheets: Downloadable Simple & Contractual
CAG

Ive tried to find some completed here but link is closed down.
I basically want to see a finished article.
Then I would like to know how to work out the contractual interest rate?

Appreciate any help
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Old 26th June 2007, 14:31   #14 (permalink)
reclaimone
Classic Account Customer
Default Help with Excel CC Spreadsheet.

Spreadsheets: Downloadable Simple & Contractual
CAG

Ive tried to find some completed here but link is closed down.
I basically want to see a finished article.
Then I would like to know how to work out the contractual interest rate?

Appreciate any help
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Old 7th July 2007, 18:43   #15 (permalink)
caro
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Default Re: Help with Excel CC Spreadsheet.

The spreadsheets are on this link, but I don't really think that you can claim CI.

6. Interest calculation spreadsheets

Threads merged.
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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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Old 7th July 2007, 21:06   #16 (permalink)
livelylad
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Default Re: Capital One r annoying - help

Thread moved to Capital One forum.
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I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.
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