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The Bank Action Group - against unlawful bank charges
> Other Institutions > Capital One


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 24th May 2006, 18:19   #1 (permalink)
Shozie
Basic Account Customer
 


I am in: London
Posts: 26
Shozie Novitiate
Default Shozie V Capital one

Posted Data Protection Act to capital one today, will keep you all posted to what happens

Cp1 were charging me 56 quid a month for being over drawn god knows how they worked that one out me credit limit was only 500 pounds.

Went over drawn being a student had money troubles now its just snow balled

They have now passed it on to debitas??

should i set up payments to debitas Any ideas anyone

Thanks Shozie.
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Old 25th May 2006, 16:43   #2 (permalink)
Lueeze
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Posts: n/a
Default Re: Shozie V Capital one

Hi, and welcome!

Please read the FAQ's section before beginning, as you will have a lot to read and take on board first. If you then have any questions which you need answering, please feel free to post again after this.

We are here to help, but ultimately, its your claim and your responsibility!

Good Luck,

Louise x
 
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Old 28th May 2006, 11:18   #3 (permalink)
Shozie
Basic Account Customer
 


I am in: London
Posts: 26
Shozie Novitiate
Default Re: Shozie V Capital one

They have now passed it on to debitas??

should i set up payments to debitas Any ideas anyone

Thanks Shozie.
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Old 28th May 2006, 11:26   #4 (permalink)
knobby1
Basic Account Customer
 
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Default Re: Shozie V Capital one

shozie ring debitas and tell them the amount is in despute they might be able to hold off for a few weeks but knowing debitas like i do they will want money and quite alot i dont think they will settle for any less than £100 a month (well they didnt with me) and i only owed them £300 if you do not agree to make payments to debitas they will return it to C.1 who will pass it on to another firm that will accept smaller payments. good luck with your claim with C.1
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Old 28th May 2006, 11:34   #5 (permalink)
Shozie
Basic Account Customer
 


I am in: London
Posts: 26
Shozie Novitiate
Default Re: Shozie V Capital one

Quote:
Originally Posted by knobby1
shozie ring debitas and tell them the amount is in despute they might be able to hold off for a few weeks but knowing debitas like i do they will want money and quite alot i dont think they will settle for any less than £100 a month (well they didnt with me) and i only owed them £300 if you do not agree to make payments to debitas they will return it to C.1 who will pass it on to another firm that will accept smaller payments. good luck with your claim with C.1
Thanks for your advice I will give em a call tommorow.
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Old 16th June 2006, 18:26   #6 (permalink)
Shozie
Basic Account Customer
 


I am in: London
Posts: 26
Shozie Novitiate
Default Re: Shozie V Capital one

Still aint heard a thing from capitalone not even a reply to my Data Protection Act request?

even though i have proof of delivery was on 26 may. this is the address i posted to

Capitalone
350 Euston Road, london
NW1 3JJ
is this the right address I got it of a link from here, cant remember where
though. For there registered office.

Instead of speaking to debitas i spoke to debt councellors who spoke to them on my behalf and explained my circumstances, sent them a breakdown of my incommings and out goings, im only paying em 2pounds a month now lol.

Any Recomendations or suggestions much appreciated
Thanks shozie.

Last edited by Shozie; 16th June 2006 at 18:31.
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Old 16th June 2006, 22:09   #7 (permalink)
sunnyjools
Basic Account Customer
Default Re: Shozie V Capital one

Hi Shozie

Dont know where you got the address from but I sent my Data Protection Act to

Legal Compliance Specialist
Capital One Bank (Europe) plc
Trent House
Station street
Nottingham
NG2 3HX


reply came within 2 wks
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Old 27th June 2006, 20:00   #8 (permalink)
Shozie
Basic Account Customer
 


I am in: London
Posts: 26
Shozie Novitiate
Default Re: Shozie V Capital one

Got my statements today going back to Oct 2002 at first glance I have 22 x £20 charges amounting £440 also £50 in interest.

Just goes to show all the money they say I owe them is all their illegal charges!!!

Gonna send them the template asking for my money back tommorow.

Do i include this interest or or just the £440?

Thanks shozie.
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Old 28th June 2006, 12:53   #9 (permalink)
Shozie
Basic Account Customer
 


I am in: London
Posts: 26
Shozie Novitiate
Default Re: Shozie V Capital one

Can someone please help me with regard to the suggested charges that i need to send them with my request for my money back.

im not to sure if I include any interest that they added when I was in the red?

or is it just the dates when the charges occured, and request the interest later

Please help I would Like to post Letter Today

Thanks Shozie.
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Old 28th June 2006, 12:56   #10 (permalink)
jamesrouse
Basic Account Customer
Default Re: Shozie V Capital one

Quote:
Originally Posted by Shozie
Can someone please help me with regard to the suggested charges that i need to send them with my request for my money back.

im not to sure if I include any interest that they added when I was in the red?

or is it just the dates when the charges occured, and request the interest later

Please help I would Like to post Letter Today

Thanks Shozie.
i'd just claim the charges, the intrest is an harder one to work out, and it more than covers there costs
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Old 28th June 2006, 14:32   #11 (permalink)
Shozie
Basic Account Customer
 


I am in: London
Posts: 26
Shozie Novitiate
Default Re: Shozie V Capital one

Quote:
Originally Posted by jamesrouse
i'd just claim the charges, the intrest is an harder one to work out, and it more than covers there costs
Thanks james for quick reply,

I wiil post now.

Shozie
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Old 24th July 2006, 19:16   #12 (permalink)
Shozie
Basic Account Customer
 


I am in: London
Posts: 26
Shozie Novitiate
Default Re: Shozie V Capital one

Got a letter from cap1 dated the 13th july offering me £164 back has a goodwill gesture the differance between the charges and £12 that the oft stated.

they also have KINDLY reminded me that has my account has defaulted that the debt has been passed to capquest....It seems that they dont realise its because of them and there excruciating charges that caused this in the first place..

Can anyone help me out in regards of what to put in a letter to them has i will not be accepting that offer, has a closure of this complaint has they put it.

Thanks shozie.
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Old 24th July 2006, 19:47   #13 (permalink)
HKS
Basic Account Customer
Default Re: Shozie V Capital one

Hi Shozie.

You can either accept their offer as PART settlement saying that you will be taking them to court fir the rest. Then fill in a moneyclaim form online or N1 form.

Or refuse and fill in moneyclaim or N1 form.

They are such sods.
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Old 24th July 2006, 19:50   #14 (permalink)
HKS
Basic Account Customer
Default Re: Shozie V Capital one

In the FAQs, they suggest you take it as a part settlement then file papers for the rest.

Good luck!!
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Old 24th July 2006, 20:58   #15 (permalink)
Shozie
Basic Account Customer
 


I am in: London
Posts: 26
Shozie Novitiate
Default Re: Shozie V Capital one

Thanks HKS just composed a letter for what you suggested above About a Partial Settlement
And going to court for the rest

After the 7days have passed i'll file a claim if the wont settle

Thanks Shozie.

Last edited by Shozie; 24th July 2006 at 21:00.
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Old 24th July 2006, 22:06   #16 (permalink)
HKS
Basic Account Customer
Thumbs up Re: Shozie V Capital one

Good for you!! Keep us posted.
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