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The Bank Action Group - against unlawful bank charges
> Other Institutions > Capital One


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
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Old 23rd May 2006, 21:38   #1 (permalink)
TRIXIE
Basic Account Customer
Default TRIXIE V Capital One

Data Protection Act letter sent last week along with Barclaycard, had a very nice letter saying thanks for the request they'll get in touch with the details soon. (nothing from Barclaycard though!)
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Old 23rd May 2006, 21:52   #2 (permalink)
Bookworm
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Default Re: TRIXIE V Capital One

Good stuff, keep us posted. B/card are going to give you hassle. Known fact.
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Old 12th June 2006, 22:35   #3 (permalink)
TRIXIE
Basic Account Customer
Default Re: TRIXIE V Capital One

All statements recieved from Cap 1. Total charges £380. Letter requesting this back will be sent tomorrow.
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Old 30th June 2006, 18:22   #4 (permalink)
TRIXIE
Basic Account Customer
Default Re: TRIXIE V Capital One

today had a letter from Cap 1 saying thanks for letting us know your concerns, however, we're looking into it and will get back to you within 4 weeks!!!

The LBA was due yesterday so they've had a few extra days and it will go 1st thing Monday.
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Old 27th July 2006, 20:05   #5 (permalink)
TRIXIE
Basic Account Customer
Default Re: TRIXIE V Capital One

they've taken the same tack as B/card, offering the difference between their charges and £12 OFT have quoted. I've not replied, just submitted a claim for the total amount plus interest.
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Old 7th August 2006, 22:10   #6 (permalink)
TRIXIE
Basic Account Customer
Default Re: TRIXIE V Capital One

claim submitted on 27th July, Cap 1 have said they are going to defend, as per my post on B/card I'm assuming they won't really and are wanting me to withdraw.

Is there anything I need to be doing in prep though just incase?
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TRIXIE V First Direct TRIXIE First Direct 22 7th August 2006 22:08
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