Hi Guys.
Waited patiently for thier response and all they are prepared to offer is a measly £208 as a gesture of good will. They had imposed late payment/ overlimit fees of £1039 between May 2000 and April 2003 and subsequently added £300+ fees when their collection agency took the matter to Court.
Mr. Udy claims that they have dropped their fee in line with otherts but hopw he calculates that the value of a good will reduction on 58 separate charges is £208 beats me.
Nevertheless, I would appreciate advice as to what to do next - should I just ignore this and go to the next stage of sending the
LBA as acceptance of this lousy offer is seen by them to be the closure of my complaint.
Thanks