consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki


Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



The new Consumer Directory
search the web, shop online, looking for gift ideas?
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
The new Consumer Directory
search the web, shop online, looking for gift ideas?

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Hold the Front Page!!
News updates
The Consumer Forums front page
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Other Institutions > Capital One


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 27th February 2007, 14:36   #1 (permalink)
ginnever
Classic Account Customer
Default Ginnever& Capital one

I am currently being charged over £1, 200 in penalty charges and my balance is currently standing over £2,500.

I am thinking of paying up less the penalty charges has anyone else done this?

Or would I still have an obligation to fulfill (In otherwords would I have the lot to pay?

Any help would be appreciated

Last edited by ginnever; 27th February 2007 at 16:20.
ginnever is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 27th February 2007, 21:19   #2 (permalink)
ginnever
Classic Account Customer
Default Re: Ginnever & Crap 1

any help please
ginnever is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th February 2007, 10:49   #3 (permalink)
ginnever
Classic Account Customer
Thumbs down Re: Ginnever & Crap 1

Just spoken to a Neil at Cap 1 to ask if we could agree a settlement figure. I currently owe £2885.00 on a £2400.00 card. And I have not used the card since Ju;ly 04 Last Oct my penalty charges were over a £1000.00 they offered as a goodwill gesture £418.00 which I declined. Just speaking with them now they will accept as full payment £2355.00 I said I don't think so. when charges are over a £1,000 He started to give his spiel and I was very polite in telling him I will not be settling at that figure. He says that I will incurr extra charges when it goes to a DCA and that I can't do anything about those.

Do I start all over again sending the letters requesting the charges back from Cap 1?
ginnever is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th February 2007, 11:42   #4 (permalink)
thesergeant
Classic Account Customer
 
thesergeant's Avatar
Default Re: Ginnever & Crap 1

Ginnever,

Have you started claiming the charges back?

You need to send your S.A.R. off to Crap1, get all your statements back with the reference from them regarding manual intervention.

Assess the level of charges and any interest they've added re this.

You can then decide whether you are going to claim the charges only, with the 8% statutory interest kicking in once you start your court claim OR you go the contractual interest route which you can charge from the outset. You can not do both !!

In short they will not do a deal with you to their detriment. You need to take the initiative away from them and begin this process, if you haven't done so already.

Once you have begun you can tell them and any DCA that the account is in dispute.

There is a lot of information on this site, letter templates and FAQs, read up on the process and enjoy ............

Good luck
__________________
There is no such thing as impossible; only the degree of difficulty required to achieve the desired outcome.
Read through the FAQ Section.... Use these links

Like what I say show - add to my reputation (click the scales!)
My advice & opinions are offered informally, without prejudice & without liability. Please use your own judgment.
Halicrap - Full settlement 12/06 £408.34
Crapitol 1 - Settled in Full 27/04/07 £1580

All & Pester - LBA sent for £3017
Woolsnitch mortgage accounts - Prelim £1687.50, LBA sent
Lloybles - Data Protection Act non disclosure, Information Commissioners Office ruling to comply
thesergeant is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 28th February 2007, 11:48   #5 (permalink)
ginnever
Classic Account Customer
Default Re: Ginnever & Crap 1

I have seen a telephone number somewhere for cap 1 in Nottingham it started 0115 XXXXX

Any ideas please
ginnever is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 2nd March 2007, 00:20   #6 (permalink)
ginnever
Classic Account Customer
Default Re: Ginnever & Crap 1

I sent off last Sept for the statments then I sent off a letter asking for the charges that I had callculated to be over a 1000 Mr. Uddy sent a letter back offering m 418.oo as a goodwill gesture. I sent one back refusing . Since then I have been receving the usual letters asking for payments and if they could help if I have difficulty paying.

I did not procceed with chasing the penalty charges due to my circumstances , however I spoke with Ca 1 this week and asked if we could agree a settlement figure, which if you read my post above you will see the response I had.

Is what I need to know now is do I have to start all over agin sending out the letters ie Prem letter - then lba letters or can I go straight to file MCOL,

Many thanks
ginnever is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 21st March 2007, 08:03   #7 (permalink)
ginnever
Classic Account Customer
Default Re: Ginnever & Crap 1

Sent a letter to them on the 1st March saying that I am disputing this account (& take no further action ie default etc. ) and that I asked for a settlement figure I haven't heard a thing, is this usual?
ginnever is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 22nd March 2007, 20:57   #8 (permalink)
ginnever
Classic Account Customer
Default Re: Ginnever & Crap 1

anyone any idea?
ginnever is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 22nd March 2007, 21:36   #9 (permalink)
susanne007
Basic Account Customer
Default Re: Ginnever & Crap 1

if mr uddy has given his final response he will not answer you again. you need to file an n1. from what i have read they normally pay up not long after.
susanne007 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th March 2007, 12:54   #10 (permalink)
ginnever
Classic Account Customer
Default Re: Ginnever & Crap 1

Received a letter from Mr. Uddy this morning, saying that we have already made you an offer and that it stands. They have also said that as they have also entered a default against me it cannot be removed. I never in my letter mentioned anything about a default . I have also just taken a laon out and I mentioned that I am in dispute with Crap 1 they said that there are no defaults on my record..........

Should I now respond with a letter before action just as a final offer....before I apply to the courts.........
ginnever is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 24th March 2007, 22:09   #11 (permalink)
susanne007
Basic Account Customer
Default Re: Ginnever & Crap 1

same letter as i got. dont bother waiting as previous said his final offer is that. go to court. the sooner you do the quicker you will see your money
ps i never mentioned removal of a default either but got the same response as you.
susanne007 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 27th March 2007, 18:46   #12 (permalink)
ginnever
Classic Account Customer
Default Re: Ginnever & Crap 1

thanks for that
ginnever is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 10th May 2007, 14:44   #13 (permalink)
kennyparkroad
Platinum Account Customer
Default Re: Ginnever & Crap 1

hows this going?

and PS - if you were never served with a default notice, you can get the default removed on those grounds, or ask that they provide you a notice of the original default notice.
kennyparkroad is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply



Thread Tools


Similar Threads
Thread Thread Starter The Consumer Forums Replies Last Post
Starting to crap it Largo Scotland 12 11th March 2007 21:09
Johndes V Crap 1 johndes Capital One 2 5th December 2006 21:25
Stokeybird v. Crap 1 stokeybird Capital One 2 31st August 2006 13:23




The new Consumer Directory
search the web, shop online, looking for gift ideas?

Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE

Search Engine Friendly URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.