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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 26th October 2006, 22:47   #1 (permalink)
pwell01uk
Basic Account Customer
Unhappy Round & Round - Getting Dizzy

It's a rather long winded story, so I will go with the shorter version.

Basically I have followed the steps all the way to MCOL which I submitted last week.

Just before that at the LBA stage, I received a partial refund letter which I didn't reply to and have also been passed on to a DCA, whom I've sent a request for true copies etc. (I forget what it's called).

Anyway, the DCA appear to be ignoring my request and instead are going for the jugular by 'urging' me to 'contact them within 10 days' to prevent further action, 'ignoring this situation will make matters worse'.

That was yesterday, today however, I have received another version of the partial refund letter from C1 as apparently 'it appears I did not receive their original letter'.

This is so confusing because I am going through the courts and no one seems to be taking any notice, the letter I sent to the DCA by the way, actually informed them that the account is currently in dispute.

My head is spinning, I've seen a template letter from jonni2bad which is designed for refusal (well acceptance of refund with intention to claim the rest) although it appears to be written for LBA stage and not during the court stage and I'm afraid to modify it.

Also, the main reason I began all of this was to eradicate my default which I mentioned to C1 all the way up to the LBA but ommited it from the court claim.
I'm heading up sheet creak and I am beggining to lose my paddle.

I will take a deep breath, although any suggestions would be greatly appreciated.

Do I send a refusal and is there another template?
What should I do about the DCA?
Can I still request default removal?


Thanks

Last edited by pwell01uk; 27th October 2006 at 16:10.
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Old 27th October 2006, 16:21   #2 (permalink)
pwell01uk
Basic Account Customer
Default Re: Round & Round - Getting Dizzy

I imagine you're all scratching your heads trying to give me the best possible advice.

Thanks, your efforts are much appreciated.
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Old 28th October 2006, 09:48   #3 (permalink)
lickthewallfatboy
Platinum Account Customer
 
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I am in: Orchard County
Posts: 1,735
lickthewallfatboy Informativelickthewallfatboy Informativelickthewallfatboy Informativelickthewallfatboy Informative
Default Re: Round & Round - Getting Dizzy

why not ratchet things up with the DCA and threaten them with an injunction,the cost of which you will claim back from them if they continue to ignore your reasonable requests.
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Old 28th October 2006, 11:07   #4 (permalink)
pwell01uk
Basic Account Customer
Default Re: Round & Round - Getting Dizzy

Quote:
Originally Posted by lickthewallfatboy
why not ratchet things up with the DCA and threaten them with an injunction,the cost of which you will claim back from them if they continue to ignore your reasonable requests.
OK, how would I go about doing that then and is there a template letter?
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Old 28th October 2006, 14:00   #5 (permalink)
lickthewallfatboy
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I am in: Orchard County
Posts: 1,735
lickthewallfatboy Informativelickthewallfatboy Informativelickthewallfatboy Informativelickthewallfatboy Informative
Default Re: Round & Round - Getting Dizzy

just something along the lines of

as you are aware of the outstanding issues I have with you,but are unwilling to address them,I shall have no alternative but to resort to obtaining an injunction against you to force you to desist from harassing me,and which will then enable you to focus on the pertinent matters at hand.

The costs of obtaining this injunction shall be passed on to yourselves.
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