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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
 > Other Institutions > Capital One
Reload this Page Nitch v Capital One


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
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Old 2nd October 2006, 13:35   #1 (permalink)
nitch
Basic Account Customer
 
Posts: 9
nitch Novitiate
Question Nitch v Capital One - HELP!!
Hi,

I sent my S.A.R almost 40 days ago and have still not received copies of my statements. They said that they would send all the statements/details of charges but I still have not recevied them.

Do I just estimate my charges and then send the next letter claiming the estimated charges or do I need to send another S.A.R?

Any help you can give me would be very well received.

Thankyou very much

Nitch

PS - I am posting very similar threads for 3 claims for Barclays, Barclaycard and Capital One. Hope this is OK.
Last edited by nitch; 2nd October 2006 at 13:47.
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Old 3rd October 2006, 18:12   #2 (permalink)
breadline
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Posts: 1,943
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Default Re: Nitch v Capital One
Send a reminder with a copy of your reciepts of posting.
When i sent for my data i recieved Cap ones own form to fill in. So There may have been a problem with the post.

Keep all postal reciepts and send all correspondence recorded delivery.

If you are still worried give them a ring.

BL
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Old 3rd October 2006, 18:47   #3 (permalink)
nitch
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Default Re: Nitch v Capital One
Thanks for your reply. Came home to find a very fat envelope sent by Special Delivery from Capital One with pages an pages of statements. Time to get the highlighter out!

They are being very co-operative so far compared to the others I'm claiming against but don't want to speak to soon.

I'll keep you all posted on my progress

Thanks again
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Old 25th October 2006, 08:25   #4 (permalink)
nitch
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Default Re: Nitch v Capital One
Hi,

Have bit of an update. Seny my letter in requesting £300 back in charges and have received a 'full and final' settlement offer of £120.

They want me to sign a letter saying I will accept but will not pursue the matter any further.

What have others done in this situation? Should I just accept it or do I risk getting nothing if I send in the LBA?

Thanks guys
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Old 25th October 2006, 08:44   #5 (permalink)
livelylad
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Default Re: Nitch v Capital One
Quote:
Originally Posted by nitch
Hi,

Have bit of an update. Seny my letter in requesting £300 back in charges and have received a 'full and final' settlement offer of £120.

They want me to sign a letter saying I will accept but will not pursue the matter any further.

What have others done in this situation? Should I just accept it or do I risk getting nothing if I send in the LBA?

Thanks guys
Don not accept the offer as a full settlement send this letter and hold out for all your money.

http://www.consumeractiongroup.co.uk...ent-offer.html
__________________





I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.
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