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The Bank Action Group - against unlawful bank charges
> Other Institutions > Capital One


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 11th September 2006, 03:38   #1 (permalink)
nikkiandmidgets
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I am in: midway between Aberdeen and Dundee in Scotland
Posts: 197
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Default Nikkiandmidgets Vs Capital One

Well have typed up and printed out my Subject Access Request's and am just writing out the envelopes. Will go in by the post office tomorrow, get the postal orders and get them sent recorded delivery. Thats 2 for capital one and I know I have had charges on them so will be claiming something back. Will have to look into this PPI thing though, will have to dig out my statements....

Am also sending Subject Access Request's to BOS, Halifax and Citi tomorrow and have lots more to send out next time I get the chance, will have to check my finances though for all these £10 charges cos along with the postage they all add up!
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Old 20th September 2006, 12:29   #2 (permalink)
nikkiandmidgets
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I am in: midway between Aberdeen and Dundee in Scotland
Posts: 197
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Default Re: Nikkiandmidgets Vs Capital One

Got the standard letter from Kathy Blunt at Capital One saying they will get all my statements etc sent to me. Also received a letter about my PPI (Must have received an earlier one but with everything going on I cant remember it? Will have to dig through my pile of paperwork.. Has anyone else received a similar one?


September 2006

Dear Mrs XXXXXXX

IMPORTANT: Have you read and understood the Payment Protection Insurance Policy Document we recently sent you?

It is important that you have read and understood the Policy Document we recently sent you relating to the Payment Protection insurance you have taken out on your Capital One credit card. This document details important information relating to your policy so please ensure that you have:


read the policy Documents carefully - in particular the Policy Summary section

checked that you are eligible for this product, full details are set out in section 2 of
the policy document

made yourself familiar with the exclusions and limitations relating to your Payment
Protection Insurance, full details are set out in the Policy Document.

checked that the insurance cover provided by this policy is right for you

If you would like another copy of this document please contact us on the number below.

We hope that you will still find that this Payment Protection Insurance is of value to you. Howevere, should you believe this insurance cover is not right for you, you may cancel by 16th November 2006 to receive a full refund of your premiums paid. Full details of your right to cancel can be found at section 7.1 of the enclosed Policy Document.

If you decide to cancel your Payment Protection Insurance or you have any questions about the above please call us on freephone 0800 422 0289. We're here 8am-8pm Monday to Friday and 8.30am-5pm on Saturday.

Once again accept our apologies for any confusion or inconvenience caused by this mistake.

Yours sincerely

xxxx

Last edited by nikkiandmidgets; 20th September 2006 at 12:43.
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Old 13th October 2006, 12:41   #3 (permalink)
nikkiandmidgets
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I am in: midway between Aberdeen and Dundee in Scotland
Posts: 197
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Default Re: Nikkiandmidgets Vs Capital One

Got my statements in for my two cards today - I was beginning to think I wouldnt get them till the 40 days were almost up! Instances of manual intervention sent too. Am looking forward to the kids going down for a sleep so I can start on the spreadsheets and prelim letters. Think I will be gooing for compund interest cos they have hacked me off in the past with whacking 2 charges on a month. Most of my problems was due to paying for things through paypal and the credit card paying things that then put me overdrawn. Also, my marriage problems havent helped this last year. Think I should get a tidy sum off them for the two accts.
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Old 19th October 2006, 06:18   #4 (permalink)
nikkiandmidgets
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I am in: midway between Aberdeen and Dundee in Scotland
Posts: 197
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Default Re: Nikkiandmidgets Vs Capital One

Have typed up prelims for these and hope to post tomorrow. Took monthly figure for interest on each, multiplied by 12 and have used this as figure. Am claiming compounded interest so one is for approx £480 and the other just over £1100. Just a waiting game once they are sent off....
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Old 21st October 2006, 02:43   #5 (permalink)
nikkiandmidgets
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I am in: midway between Aberdeen and Dundee in Scotland
Posts: 197
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Default Re: Nikkiandmidgets Vs Capital One

Prelims sent today got certificate of posting for them...
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Old 4th November 2006, 04:42   #6 (permalink)
nikkiandmidgets
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I am in: midway between Aberdeen and Dundee in Scotland
Posts: 197
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Default Re: Nikkiandmidgets Vs Capital One

Received an offer on my Classic card of £262 but nothing yet on my premier one. Have typed up LBA's for both accepting offer as partial settlement only on Classic card. Hope to post tomorrow, if not then Monday at latest.
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Old 4th November 2006, 09:11   #7 (permalink)
ED1237
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Default Re: Nikkiandmidgets Vs Capital One

Keep going Nikki, and stick to your timetable. They will settle in the end
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Old 17th November 2006, 01:25   #8 (permalink)
nikkiandmidgets
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I am in: midway between Aberdeen and Dundee in Scotland
Posts: 197
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Default Re: Nikkiandmidgets Vs Capital One

LBA's sent off today with cert of posting.
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