consumer forums consumerforums Total Bank Charges Returned : £16595128 to 9717 people. The Consumer Forums  
Bank Charges Refunds Survey | 'Buddy' System | Get an email address | Site Map | Registration Problems | FAQ
CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki


Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



The new Consumer Directory
search the web, shop online, looking for gift ideas?
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
The new Consumer Directory
search the web, shop online, looking for gift ideas?

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
Hold the Front Page!!
News updates
The Consumer Forums front page
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 

Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Other Institutions > Capital One


Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

Reply
 
LinkBack Thread Tools
Old 16th August 2006, 13:29   #1 (permalink)
:Boy:
Classic Account Customer
 
:Boy:'s Avatar
 


I am in: Wherever Rosters send me!
Posts: 359
:Boy: Novitiate
Default Capital One reduces charges

Hello,

Has anyone recieved the letter today from Capital One confirming that they are reducing all charges down to £12?

I have one today sent from a Customer Account Manager (Sarah Mant) confirming as of 31st August 2006, all default charges will reduce to £12.

Could this effect claims...who knows.

Best regards
:Boy: is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 03:00   #2 (permalink)
JonCris
Platinum Account Customer
 


I am in: Lovely Dorset
Posts: 6,757
JonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris Authoritative
Default Re: Capital One reduces charges

No it won't

Their charges are still unlawful & will remain so until they provide evidence (which they cant) to support their argument.
How much the pressing of a computer key!
JonCris is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 11:28   #3 (permalink)
:Boy:
Classic Account Customer
 
:Boy:'s Avatar
 


I am in: Wherever Rosters send me!
Posts: 359
:Boy: Novitiate
Default Re: Capital One reduces charges

You have missed my point.

What would you say a resonable charge is?
:Boy: is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 13:33   #4 (permalink)
JonCris
Platinum Account Customer
 


I am in: Lovely Dorset
Posts: 6,757
JonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris Authoritative
Default Re: Capital One reduces charges

No it's you who are missing the point.

NO CHARGE £12 or 12pence is lawfull or reasonable until upheld in a court of law.

For that to happen the money lenders will have to prove their charges are "fair & reasonable" & they won't because they can't

In the meantime they have to refund all penalty charges plus interest.....full stop!

My own view is that no charge should ever be held to be fair & reasonable. The banks get enough use out of OUR money to expand their profits without adding charges.

After all if you have incurred unlawful charges it's because the bank have refused to pay your DD so they ain't lost any money. If you go OD you already pay interest which is already more than enough. Although any increase in the rate because of going over limit IS also a penalty charge & therefore recoverable.

Many members particularly those claiming contractual interest will find they are claiming considerably more than they have ever owed their bank or credit card.

Great init!

Last edited by JonCris; 17th August 2006 at 13:42.
JonCris is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 13:40   #5 (permalink)
rbrears
Gold Account Customer
Default Re: Capital One reduces charges

there must be some cost to them in terms of pence for each chargeable event. However, until they start charging that amount and can justify it then they will still have to repay all penalty charges. Good job too
rbrears is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 14:04   #6 (permalink)
:Boy:
Classic Account Customer
 
:Boy:'s Avatar
 


I am in: Wherever Rosters send me!
Posts: 359
:Boy: Novitiate
Default Re: Capital One reduces charges

For Christs sake, don't jump down my throat so quick!

I created the thread to advise people that is what Capital One are doing. You honestly think that I believe £12 is fair, get a grip.

Have you borrowed money from banks? overdraft, Loan?

The DD did not go through, because there was no money in the bank (did you know the date of when that DD was due)...who's fault is that, yours or the bank, the fee they charge for the DD not going through is unlawful and wrong, but not having money in the bank, who's fault is that?
__________________
David

Halifax - £1469 **Settled in full**
Halifax - £948 **Settled in full**
Halifax Mortgage - £301.83 **Settled in full**
Abbey - £907 **Settled in full**
RBS - £2100 **Settled in Full**
RBS - £650 **Settled in full**
Capital One - £520 **Settled in full**
Capital One - £330 **Settled in full**
Capital One - £670 **Settled in full**
Barclaycard - £370 **Settled in full**
Barclays Bank - £296.17 **Settled in full**
I Group - £500 **Settled**
NatWest - £1133.32 **Settled in full**
:Boy: is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 14:22   #7 (permalink)
JonCris
Platinum Account Customer
 


I am in: Lovely Dorset
Posts: 6,757
JonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris Authoritative
Default Re: Capital One reduces charges

Who cares who's fault it is. Each persons circumstances are different. & don't make excuses for the banks if you don't wish to be attacked by people like me.

Not here anyway most members have suffered terribly at the hands of the banks & you won't be thanked.

If you had been reading through the many threads here you would havel noted that the £12 has been one of the main topics of conversation since the stupid OFT quoted it

As I said they get to use OUR money (when we aren't in OD) so why should we pay any charge whatsoever. You may not be old enough to remember but I can recall when the banks used to pay US the customer interest to bank with them
JonCris is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 14:44   #8 (permalink)
lee6370
Classic Account Customer
Default Re: Capital One reduces charges

No need to be so aggressive.

D5Tweddle, was only informing us of the fact that Cap one have reduced their charge to £12. We all know this is still unreasonable they were only asking what is a reasonable charge.

If we all sit here and agree with each other then this site wouldn't be what it is, it's because people have asked questions and tried to look at things from the other side that we have been able to move forward and are where we are.

Your response doesn't help anyone, it only stops people from expressing their opinion and at the end of the day we are all entitled to an opinion, so calm down and show some respect.
lee6370 is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 16:29   #9 (permalink)
:Boy:
Classic Account Customer
 
:Boy:'s Avatar
 


I am in: Wherever Rosters send me!
Posts: 359
:Boy: Novitiate
Default Re: Capital One reduces charges

Thank you Lee6370, a bit of sanity never goes amiss. Your support is appreciated

Attacked by someone like you?, I can not believe you were stupid enough to post that comment.

quote: Not here anyway most members have suffered terribly at the hands of the banks & you won't be thanked.

Your point? I think you need to get down from your high horse, you have a very aggresive nature, you have proved that with your last 3 posts. The banks have treated me badly as well, why do you think I am on this forum??

How much money does Capital One owe you? They owe me a lot, and I intend to get it back. 3 cases with them; 1 settled already, 1 in court, last one at LBA stage, how about you?

Quote: You may not be old enough to remember but I can recall when the banks used to pay US the customer interest to bank with them

Old enough, age discrimination??

Don't post anything else please, save your reputation.
:Boy: is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 16:39   #10 (permalink)
JonCris
Platinum Account Customer
 


I am in: Lovely Dorset
Posts: 6,757
JonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris Authoritative
Default Re: Capital One reduces charges

Fine you have your view & I have mine. But the suggestion was that people where the author of their own misfortune. My experience is that very few people decide to get into debt just for the hell of it. Most get into debt because of redundancy, ill health or unexpected reasons & when they do the banks make it considerably worse.

As for age discrimination what are you talking about. If your going to suggest I'm breaking the law it would be best if you understood it first
JonCris is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 16:50   #11 (permalink)
:Boy:
Classic Account Customer
 
:Boy:'s Avatar
 


I am in: Wherever Rosters send me!
Posts: 359
:Boy: Novitiate
Default Re: Capital One reduces charges

You need to grow up.

Who said anything about breaking the law? You can't even answer any of my points in a constructive manner.

Its also called freedom of speech, it might be worth you understanding that.

Notice that you are the only one putting posts on this Thread, and I am stupidly, answering you.

You are very amusing, ever thought of stand up?
:Boy: is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 16:53   #12 (permalink)
:Boy:
Classic Account Customer
 
:Boy:'s Avatar
 


I am in: Wherever Rosters send me!
Posts: 359
:Boy: Novitiate
Default Re: Capital One reduces charges

Any Moderators here able to close this Thread, as its not going anywhere.
:Boy: is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 17:00   #13 (permalink)
JonCris
Platinum Account Customer
 


I am in: Lovely Dorset
Posts: 6,757
JonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris Authoritative
Default Re: Capital One reduces charges

Quote:
Originally Posted by D5Tweddle
You need to grow up.

Who said anything about breaking the law? You can't even answer any of my points in a constructive manner. You accused me off age discrimination which is illegal

Its also called freedom of speech, it might be worth you understanding that. Precisley

Notice that you are the only one putting posts on this Thread, and I am stupidly, Well you know what they say "if the cap fits" answering you.

You are very amusing, ever thought of stand up?
No but I might. Anyway I have reponded in depth to the original post which suggested that if people went OD or couldn't pay their bills on time it might be their fault. It might be "their fault" but for the money lenders to make matters much much worse is unforgivable. Some unfortunate debtors have been driven to suicide because of the banks conduct
JonCris is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 17:04   #14 (permalink)
JonCris
Platinum Account Customer
 


I am in: Lovely Dorset
Posts: 6,757
JonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris AuthoritativeJonCris Authoritative
Default Re: Capital One reduces charges

Quote:
Originally Posted by D5Tweddle
Any Moderators here able to close this Thread, as its not going anywhere.
Well what about free speech then!
JonCris is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 17:05   #15 (permalink)
:Boy:
Classic Account Customer
 
:Boy:'s Avatar
 


I am in: Wherever Rosters send me!
Posts: 359
:Boy: Novitiate
Default Re: Capital One reduces charges

Give me a chance to respond!
:Boy: is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 17:09   #16 (permalink)
:Boy:
Classic Account Customer
 
:Boy:'s Avatar
 


I am in: Wherever Rosters send me!
Posts: 359
:Boy: Novitiate
Default Re: Capital One reduces charges

Precisely, that is how it is spelt.

I asked for an open debate of what a fair charge is, you have given your point rather aggressively.

I will not dignify the rest with an answer.





:Boy: is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old 17th August 2006, 17:10   #17 (permalink)
:Boy:
Classic Account Customer
 
:Boy:'s Avatar