Consumer Action Group envelope labels
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Let your bank know that you won't give in.
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Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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| | | | | | Welcome to The Consumer Action Group
and
The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | | 
26th July 2006, 14:22
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#1 (permalink)
| | Classic Account Customer |  Burchell v. Capital One - BRING IT ON! Money Claim Filed!
12/6/06 - Sent request for repayment of charges totalling £320
21/6/06 - Capital One replied with an aknowledgement letter ("going to take us a few weeks to look into it")
28/6/06 - Sent LBA letter
30/6/06 - Capital One replied offering difference between £20 fee and £12 fee (total of £12  .
22/7/06 - Sent letter (I'd been on hols!) thanking them for the 'goodwill' payment but as deadline had now passed, I would be claiming the difference via the Small Claims Court.
26/7/06 - Money Claim filed for £232.14 (£212 in fees plus £20.14 in interest)
I'll let you know how things go....
PS. I'm constantly amazed at how quickly some of the banks are willing to offer some sort of refund - the LBA letter is the one that makes them sit up and listen. | 
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17th August 2006, 14:03
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#19 (permalink)
| | Classic Account Customer | Re: Burchell v. Capital One - BRING IT ON! Money Claim Filed!
Lknox, they only acknowledged the claim - they didn't enter a defence. Also, thanks delorean, interesting that your MCOL was submitted prior to mine and yet you still haven't heard from them? | |
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