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The Bank Action Group - against unlawful bank charges
> Other Institutions > Capital One


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 12th August 2008, 14:03   #1 (permalink)
reybans
Basic Account Customer
Cool Cap One cred card - lost my account number!!

Hi - I am a former customer of Capital One and after reading about the ability to reclaim bank charges have decided to give it a go.

One problem though - i don't have a note of my account number, its been about 2 years since my account with them was closed.

I really want to get my credit card charges back as i estimate i must have paid about £600-800 (for late/non payment charges) over an appx 3-4 year timespan having only used the card a few times - msot of these charges resulted from balances arising because of their annual charge and not any principal expenditure of mine.

I know its my fault that i didnt keep an eye on the account but as a naive and rather silly student, i've learnt my lesson.

Can i still claim??

I really want to get my own back for this bitter experience.

thanks,

rey.
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Old 12th August 2008, 18:51   #2 (permalink)
**Tilly**
Platinum Account Customer
 
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I am in: somewhere soon :-)
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Default Re: Cap One cred card - lost my account number!!

Hi Reybans

Yes you can still claim your charges back, if you ring cap one, they should go through your secruity questions with you, to retrieve your account number,






Tilly


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Old 13th August 2008, 11:26   #3 (permalink)
StokiePotter
Basic Account Customer
Default Re: Cap One cred card - lost my account number!!

Or check your credit file... it should have any reference numbers on there too

Saves having to try and talk to Crap1
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Old 13th August 2008, 16:31   #4 (permalink)
Mrs_Ryan
Gold Account Customer
 
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I am in: 2 stops short of Dagenham ;-)
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Default Re: Cap One cred card - lost my account number!!

They dont give card numbers out over the phone im afraid

I think they can do it if you write though...
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