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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 4th March 2008, 00:18   #1 (permalink)
mr elmo
Basic Account Customer
Default complaining using FOS

Hi, anyone got any advice what to put into the FOS complaint form? going down this route as finding the cash for court fees is a bit hard and been puting it off for 2 months now!

I have tried searching but after 2 hours of using the built in search and google I couldnt find anything
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Old 4th March 2008, 00:37   #2 (permalink)
maroondevo52
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Default Re: complaining using FOS

Hi, mr elmo.

FOS just got a result for me, regarding my Business Account.
You just put that you believe the Bank's charges are penalty charges and unlawful, so you would like them back .
I take it you've had your 'full and final' from the Bank, and remember you must go to FOS within 6 months of receiving this.

Regards.

Scott.
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Bank of Scotland ( Business Account ) Small Claim.
Total: £1,027.70 Settled in Full.(October 2006)

Capital One Bank (Europe) plc Summary Cause Claim.
Total : £1,111,94: Settled in Full. (February 2007)

Bank of Scotland (Business Account) Summary Cause.
Total: £1,051.60. Settled in Full (April 2007)

Bank of Scotland (Business Account) FOS Claim.
Total: £4,945.00. Settled in Full (March 2008.

Last edited by maroondevo52; 4th March 2008 at 00:41.
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Old 4th March 2008, 08:16   #3 (permalink)
mr elmo
Basic Account Customer
Default Re: complaining using FOS

Hi

Nice one on the win

Had the full and final in December so ready to go, going to attempt to fill the form out this evening

How long did it take from you sending off the FOS complaint form to recieveing the cheque?
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Old 4th March 2008, 18:16   #4 (permalink)
maroondevo52
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Default Re: complaining using FOS

Hi, Mr elmo.

The forms not to difficult to complete, if you have any trouble, give me a shout. I'm just waiting on the cheque from my Bank for my last claim.
FOS at first put it on hold, like all the other claims, about two weeks ago I e-mailed them and mentioned that the FSA had said the test case did'nt apply to Business Accounts, so they contacted my Bank, and they phoned me with a 100% offer, including interest.

If your claim is for a personal account, FOS will put it on hold. Until after the 'test case'.

I think that's your best bet, as most courts are staying cases.

Regards.

Scott.

__________________
Any advice I give is honest and in good faith.
If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.
Help keep it up and active, helping people like you.

Bank of Scotland ( Business Account ) Small Claim.
Total: £1,027.70 Settled in Full.(October 2006)

Capital One Bank (Europe) plc Summary Cause Claim.
Total : £1,111,94: Settled in Full. (February 2007)

Bank of Scotland (Business Account) Summary Cause.
Total: £1,051.60. Settled in Full (April 2007)

Bank of Scotland (Business Account) FOS Claim.
Total: £4,945.00. Settled in Full (March 2008.
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Old 4th March 2008, 18:58   #5 (permalink)
mr elmo
Basic Account Customer
Default Re: complaining using FOS

Its a credit card claim so should hopefully be plane sailing will have a go at the form this evening


Thanks
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