Miss Pink Panther v Capital One

[Miss Pink Panther]

Hello everyone!!!

I'm quite a new member to CAG, been reading various threads for a few days and have now plucked up the courage to start the ball rolling to claim back charges from Capital One.

I have just posted a letter to them to ask them to send me copies of all of my statements since my accounts inception. Once these arrive I will be able to see how much they owe me and take it from there.

If anyone needs to know, the address I used was:

Capital One Card Services
P.O. Box 5283
Nottingham
NG2 3YJ

Will keep you all posted with how I get on, wish me luck!!!!

Miss Pink Panther

[ukaviator]

Hello Miss Pink Panther

We are watching over you, keep us posted.

Uk

[Miss Pink Panther]

Hello guys

Well, I wrote to Capital One on 20th July to request all monthly statements since my account's inception, and they have sent them all to me (received at the weekend) - I didn't have to pay any money to obtain these, so bear in mind guys!

My next step, I guess, is to write to them to ask for charges to be credited back to my account. What should I do about interest charged on these charges tho guys? Could you please advise me?

Many thanks in advance,

Miss Pink Panther

[ukaviator]

Hi Misspinkpanther

You can claim back the interest at the rate of 8% on each charge, but this can only be done at the court stage of the process. If you want to claim back Contractual Compounded Interest at your APR rate, that is what they have charged you on each penalty, then you have to ask for this at the start.

You can claim back the Overlimit fees and Late payment charges. You need to list them in a spreadsheet. If your not asking for APR then just list the charges, date, amount, reason, and days passed, then ask for them back.

To work out your APR, on your monthly statement you should have below the transaction box, your current Purchase interest and cash advance interest. It will be some thing like:

Purchase Interest 1.897%
Cash Interest 1.976%

Add these 2 figures together to get an average and divide by 2, then type it into this calculator found here:

http://www.shweb.pwp.blueyonder. co...Sheet_v1.9.xls

Do not use the spreadsheet on here, as it's for bank charges only. The calculator is very accurate. If you don't have your APR or % figures, call them asking what it currently is.

When you have your APR, type this into your spreadsheet on each charge. It is not uncommen for people to have an APR of 34%...

Hope this helps

Ukaviator