Financial Ombudsman - a recommendation

[Battleaxe]

Simon,

we agree with you. Long gone are the days when titles like these instill any confidence. Those of us who are 'old' campaigners realised these people are NEVER to be trusted and yes they will try to manipulate people, but sadly for them, it isn't going to happen, no matter what designation they use. For me ever to believe any of these institutions again, the letter would have to come from the Chairman of the Board of Directors and that will never happen.

[Struggling_Simon]

isn't a huge cop out on the part of FOS? i.e

We can investigate wrongdoing but not enforce anything, We can't investigate any wrongdoing if it is being enforced by other methods.

How much does this organisation get from the banks for doing absolutely nothing? Seeming enough to pay high-heid-yins 65K a year for 11 meetings.

[but6le]

having used the FOB we were so disapointed with their effort we decided to go alone, with help from a certain web site.
go for it alone its more fun with gain in sight.

[steppenwolfe]

My letter today to the financial ombudsman:
(cc The Guardian, & Here). I will keep people posted of the outcome

30 April 2007

Dear Sir/Madam,

I have recently written to the NatWest bank. On 11/04/2007 I wrote regarding my bank account with them (XXXXXXXX held at XXXXXXXXXX branch) and on 03/04/2007 regarding bank account XXXXXXXX held at XXXXXXXXX branch). Both these letters were final letter before action and gave notice that after 14 days had elapsed I reserved the right to institute proceedings without further notice for return of illegally taken bank charges in the past six years.

Having heard nothing from them, I telephoned Their customer relations department (0208 236 8007) on 20/04/2007 @15:30 and spoke with a chap called Alan. I asked if they would be meeting my claim. To which I was given no specific answer, only that their aim was to respond to all claims within 'the 56 day FSA guidelines' (not indicating whether the claim would be met in full at that time or not).

Surely, given that the reputation of these financial institutions is suffering badly due to their illegal activities being exposed (indeed I recently heard it subsinctly expressed by a friend of mine as 'banks in this country suck the sweat off a dead man's b*****ks'!). Isn't it about time that someone with a bit of authority suggested that they meet the 14 day deadline given in letters before action rather than meet some arbitry 56 day deadline. That way they might actually have a chance of not be seem as financial pariahs and restore their tattered, tawdry reputation instead of being repeatedly dragged through the courts by dissatisfied customers.

It would appear to any reasonable man that there is a distinct lack of common sense, control or regulatory authority over these financial institutions while the guidence that they are given is at odds with legal reality. I just thought I ought to point this out in the hope that you will actually do something about this situation.

Yours sincerely

[Pliny the Penuriosus]

Please remember that the FO when requesting a bank to settle does not include interest owed. "Not within their remit".

[notlam]

Thanks for your suggestion, Lokiy2j.

So simple. Why didn't I think of that?

[Bookworm]

Now, folks, if you will check this chap's posts, you will see they are all in the same vein, so please don't feed him, if we all ignore him, he'll soon get bored. Now THAT's consumer power.

[dannyg888]

one thing really gets me with the bank charges
and thats customers who do not learn from their mistakes
]
see youre all expecting to get money back for being charged but you need to look at why you got charged in the first place. and the bottom line is you cant manage your finances but for some chases its understandable eg standing order/direct debit went out when it shouldnt have.

but back on to learning, if the bank charge was set at 10 pound everyone will be going overdrawn and wont give a dam but being set at 30 pounds youre meant to be learning from a mistake. its like getting a speeding ticket or parking on double yellas when you get that fine you wont do it again will ya and anyway i cant see the banks losing but if they do youll all have to start paying for your accounts which will upset many people and more than likely cost alot more than one or two charges

-danny-

[phatram]

Originally Posted by dannyg888

one thing really gets me with the bank charges
and thats customers who do not learn from their mistakes
]
see youre all expecting to get money back for being charged but you need to look at why you got charged in the first place. and the bottom line is you cant manage your finances but for some chases its understandable eg standing order/direct debit went out when it shouldnt have.

but back on to learning, if the bank charge was set at 10 pound everyone will be going overdrawn and wont give a dam but being set at 30 pounds youre meant to be learning from a mistake. its like getting a speeding ticket or parking on double yellas when you get that fine you wont do it again will ya and anyway i cant see the banks losing but if they do youll all have to start paying for your accounts which will upset many people and more than likely cost alot more than one or two charges

-danny-

One thing that really gets me is how people in this country can leave school unable to spell or punctuate correctly !

[JonCris]

phatram Also will someone tell dannyg that banks can't 'punish' anyone please

Also danny seems to be another advocate of 'rob the poor to feed the rich'

Incidently only an idiot now thinks there is now or there has ever been such a thing as 'free' banking.........That myth was debunked ages ago

[slick132]

Danny is clearly Trolling, here and elsewhere on the site.

Just ignore

[JonCris]

slick I love trolls .................They are the only one's the Mods let us insult with impunity

[slick132]

JC,

Instead of insulting Trolls, take a peek at Danny's homepage on his user CP. He's Administartor of a site with..................26 members !

You'll be able to read about "How to Kiss", "Sex as a Student" and "Do u Smoke".

Bless, no wonder he has to get out sometimes.

[JonCris]

Oh my gawd noooo ..............I'm off to join up..........see you soon........after I pee him awrf

[JonCris]

Naw I'm back.....decided life's to short to go chasing trolls, I'll let him come to me.......anyway I already know how to smoke, kiss & have sex & not only with a students either