Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
|
Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
| | | | CAG Announcements | |
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ.
You will have to register before you can post.
To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old? This may be unfair
See our new Unfair Trading Guide Bought an extended warranty? Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide Have you been defaulted?
Would you like to clean up your credit file? Check it out Hold the Front Page!! News updates The Consumer Forums front page Have you been defaulted?
Would you like to clean up your credit file? Check it out | | | | | | | Campaign Are you interested in the bigger picture? Do you have definite ideas which you wish to contribute? Are you interested in campaigning in some way?
Whether it is bank charges, PPI, the cost of gas/electric/food/travel etc - this is the place to share your ideas. | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | |
7th September 2006, 19:45
|
#41 (permalink)
| | Basic Account Customer | Re: Take the campaign from unlawful to illegal? Quote: |
Originally Posted by joebloggs The tell you in advance that they will charge you set amounts if you go overdrawn etc. | This is plain daft, a threat of physical violence followed up by the act does not make the act legal. Infact it agrivates the crime and depending on the context of the threat may be another crime as well.
All this proves is pre-meditation, how many minutes of meetings do you rekon are kept whilst discussing this? |
| |
8th September 2006, 17:11
|
#42 (permalink)
| | Platinum Account Customer
I am in: <---- over there
Posts: 1,310
| Re: Take the campaign from unlawful to illegal? An issue that was raised previously is that of the rank and file staff at the bank.
Given that the bank is deliberately taking this money, this should be enough for something. They can argue "Oh, we didn't know it was unlawful", but (as we all know), ignorantia iuris haud excusat - ignorance of the law is no excuse.
As for individual staff, the argument that they were merely following orders with no knowledge of the legality of what they were doing is known as the "Nuremberg defence". For reasons of sensitivity, I will make no comment on the validity or otherwise of such a defence in the case of conspiracy or accessory to fraud. |
| |
11th September 2006, 20:59
|
#44 (permalink)
| | Basic Account Customer | Re: Take the campaign from unlawful to illegal? Quote: |
Originally Posted by meagain As for individual staff, the argument that they were merely following orders with no knowledge of the legality of what they were doing is known as the "Nuremberg defence". For reasons of sensitivity, I will make no comment on the validity or otherwise of such a defence in the case of conspiracy or accessory to fraud. | This is good as we know what happened to the guys giving the orders, I feel that the application of the "Nuremburg Defence" is just the kind of safety net required to protect these halfwits from themselves. |
| |
12th September 2006, 01:40
|
#45 (permalink)
| | Platinum Account Customer
I am in: Shropshire
Posts: 1,826
| Re: Take the campaign from unlawful to illegal? Quote: |
Originally Posted by JonCris When you think about who really needs tha banks.
I realize society and how it functions daily has changed a great deal but all we would really need is an account with a debit type card & into which our income can be paid & DD's set up
Cheques are becoming reduntant as many retailers will no longer accept them.
Also anyone see the banks claim that chip & pin has reduced fraud. Absolute rubbish. The fraud has yet to filter through & many victims (as predicted) are being told that they must have given their pin to somebody. Which is difficult to disprove when a signature can't be produced.
Also those denied claims don't register. Chip & Pin is a monumental disaster & the banks know it.
It was only introduced so the banks could deny victims recompense.
The Yanks won't touch it. They still sign even when visiting this country | I fully agree JonCris and I tell this to everyone.
Chip and Pin was only introduced to reduce the amount of fraud claims being paid out on. In theory the retailer shouldnt touch your card so they have no idea even of the name on it. It doesnt reduce the possibility of a card being double read if the retailer handles it. IT just means that if a fraud does take place then you have given the pin number to somebody.- END OF CLAIM.
To tighten card security we should be using photo and signature.
Tamadus
Last edited by tamadus; 13th September 2006 at 09:51.
|
| |
12th September 2006, 15:23
|
#46 (permalink)
| | Platinum Account Customer
I am in: <---- over there
Posts: 1,310
| Re: Take the campaign from unlawful to illegal? Quote: |
Originally Posted by tamadus To tighten card security we should be using photo and signature. | ... and fork over more personal info to the banks!? |
| |
13th September 2006, 00:14
|
#47 (permalink)
| | Classic Account Customer
I am in: Scotland
Posts: 186
| Re: Take the campaign from unlawful to illegal? Edited: I dodn't read the whole thread & added my two pence worth!
oops!)
Last edited by sazz; 13th September 2006 at 00:24.
|
| |
3rd October 2006, 15:41
|
#48 (permalink)
| | Gold Account Customer | Re: Take the campaign from unlawful to illegal? (Un)Intelligent Finance have just charged a further £268 to my account and I am boiling with anger!!! They know damn fine that these charges are unlawful and that they are deceiving people into paying them. That being the case, I've just sent these two communications to them and the cops respectively;
"Further to our telephone conversations of today. I am shocked and disgusted by your continual levying of unlawful and unjustifiable charges to my account. Your latest round of charges amounts to £268. As I have pointed out to you today, and on previous occasions, these charges are unlawful penalties and, as such, are void in law. I have put this to you on several occasions, including repeatedly on the telephone today. You maintain that they are not unlawful yet you are unwilling provide any evidence to me that refute my arguments or to back up your position. Neither have you ever provided evidence to me that the charges you levy in any way accurately represent losses caused to you by me. I consider that the manner in which you have repeatedly presented these charges to me, and the circumstances under which I have paid them, - namely that they are fair, lawful and accurately compensate you - amounts to a deception on your part and that your taking of them also amounts to theft. That being the case I am today making a formal complaint to the Police relating to offenses I believe you have committed contrary to Sections 1, 15 and 15(a) of the Theft Act 1968." ========================= =============== "I would like to bring to your attention a matter relating to what I consider to be the criminal misappropriation of funds from my bank account by my bank. You may be aware that banks and other financial institutions employ a regime of fees which they apply to customers accounts in the event of the customer exceeding a pre-arranged credit facility or for failing to maintain a balance sufficient for the payment of a direct debit, standing order or a cheque. My bank applies fees of £30 for being unable to pay a direct debit and £28 for exceeding my overdraft facility. During this year my bank, Intelligent Finance, has debited a total of £586 in such fees from my account. The bank maintains that the fees applied to my account are by way of compensation to them in relation to losses they allegedly incur from the above mentioned failings on my part. It is a well established legal principle that contract clauses that require a party to the contract to pay a disproportionately high amount by way of compensation are to be regarded as penalties for breech of contract and are therefore void as they provide unjust enrichment to the other party. This has been the case since at least 1915. Also, the Unfair Contract Terms Act 1977, at Sec.4, provides that a party to a contract who is acting as a Consumer cannot be required to indemnify another against negligence. It is only recently that I have been made aware of the unlawful nature of these charges and I am now in the process of claiming them back through the Courts. However, I believe that the banks have known about the unlawful nature of these charges for some time. The Office of Fair Trading released a report relating to such charges in April 2006, this concluded that they were being levied contrary to Sec.4 UCTA 1977, and common law. In addition, no bank has ever revealed it's actual costs in relation to this type of charge so it is therefore impossible for a customer to be sure that the charge he is being required to pay does actually compensate for the banks losses. The OFT's investigation was on going for some 2 years, I believe, and the banks were made aware of it during that time. In any event, it has been public knowledge since April 2006 that these charges are unlawful. Prior to this several senior executives of UK financial institutions were called to give evidence before a Parliamentary Select committee in October 2004. My bank has repeatedly levied this type of charge on me and, until recently, I have agreed to them being debited from my account as I believed them to be fair in that they genuinely compensate for actual loss, and were lawful. I now understand that they are not lawful and almost certainly are grossly inflated in relation to the banks actual losses. I have made my position clear to my bank that I believe these charges are unlawful and currently have a Court action in progress to reclaim charges that were levied between January and June this year. The bank refuses to provide me with evidence that these charges genuinely do compensate them for loss that I have allegedly caused to them and refuse to refute the legal arguments I have put to them relating to their unlawful nature. They repeatedly tell me that the charges are fair and lawful yet flatly refuse to provide any evidence of this. However, they continue to levy these charges upon me and new charges have been applied to my account on 30th September 2006, after I have expressly told them that I consider them to be unlawful. I believe that in making these debits my bank has committed offences of deception contrary to Sec.15 of the Theft Act 1968 in that I have been deceived into consenting to the charges through their being presented to me as being fair, lawful and an accurate representation of the banks actual loss. I also believe that they have committed an offense contrary to Sec 15(a) of the same Act, they having obtained a money transfer by deception. In addition, I believe my bank has committed offences of theft under Sec.1 of the aforementioned Act in relation to these charges, in that they have dishonestly appropriated property from me and clearly intended to permanently deprive me of it at the time of the appropriation. This is especially true of those charges made for exceeding my overdraft facility which is entirely avoidable on their part."
========================= =
P.
__________________ Northern Rock; S.A.R sent 11/8/06 - Delivered. Recieved details of 6 yrs charges on 8th. Wrote back asking whether or not they hold information going back further than that. MBNA; S.A.R sent 11/8/06 - Delivered 14/8/06 Barclays; S.A.R - (Subject Access Request) request sent 11/8/06 - Del 14/8/06 Diners Club; S.A.R sent 11/8/06 - Delivered 14/8/06. Recieved form to fill and return with fee on 17/8/06. Sent form back, delivered 4/9/06. Intelligent Finance; Prelim letter emailed 16/08/06, claiming £318. Email recieved from "Anne-Marie" 17/8/06 saying my email has been passed to Customer Relations dept. Fob-off letter received 23/8/06, letter sent in return same day - Delivered 24/8/6 Recieved letter offer 25% settelement - refused - LBA sent. MCOL on 10th revcieved notification that they intend to defend on 13th. 06/9/2006 WON!!!!!! |
| |
3rd October 2006, 15:57
|
#49 (permalink)
| | Platinum Account Customer
I am in: <---- over there
Posts: 1,310
| Re: Take the campaign from unlawful to illegal? Go for it. I'll probably be using the same line when I go to the Police station later to report the phonecalls I've received later. Of course, I don't entirely know what I'm doing there, since nobody will tell me whether I have a case or would just be wasting police time. |
| |
3rd October 2006, 20:24
|
#51 (permalink)
| | Platinum Account Customer
I am in: Lovely Dorset
Posts: 6,757
| Re: Take the campaign from unlawful to illegal? I hate to say this but by todays standard would they know a criminal matter if they saw one.
Anway I hope I'm wrong & that their bosses let them go for it. |
| |
4th October 2006, 13:25
|
#52 (permalink)
| | Platinum Account Customer
I am in: <---- over there
Posts: 1,310
| Re: Take the campaign from unlawful to illegal? If it makes a difference, despite the fact that we have potential breaches of the Theft Act, as well as the fact that I have told my bank to stop calling me yet they persist, and the rather rude tone of the call I received to close my account (was actually two calls - second was after I explicitly told the operator to sod off and never call me again!), meaning a case of harassment, I was told by the WPC at the station that it is "not a criminal matter". It's "official", harassment by telephone is apparently not a criminal matter anymore!  |
| |
4th October 2006, 13:54
|
#53 (permalink)
| | Platinum Account Customer
I am in: Shropshire
Posts: 1,826
| Re: Take the campaign from unlawful to illegal? Quote: |
Originally Posted by meagain If it makes a difference, despite the fact that we have potential breaches of the Theft Act, as well as the fact that I have told my bank to stop calling me yet they persist, and the rather rude tone of the call I received to close my account (was actually two calls - second was after I explicitly told the operator to sod off and never call me again!), meaning a case of harassment, I was told by the WPC at the station that it is "not a criminal matter". It's "official", harassment by telephone is apparently not a criminal matter anymore!  | In regard to enforcement of the harassment phone calls I think you need to contact Trading Standards as the enforcement agency. We need to look at any amendments to the Wireless Telegraphy Act to find out if it's been downgraded from a criminal offence or not. |
| |
7th October 2006, 09:41
|
#55 (permalink)
| | Platinum Account Customer
I am in: Lovely Dorset
Posts: 6,757
| Re: Take the campaign from unlawful to illegal? Quote: |
Originally Posted by meagain If it makes a difference, despite the fact that we have potential breaches of the Theft Act, as well as the fact that I have told my bank to stop calling me yet they persist, and the rather rude tone of the call I received to close my account (was actually two calls - second was after I explicitly told the operator to sod off and never call me again!), meaning a case of harassment, I was told by the WPC at the station that it is "not a criminal matter". It's "official", harassment by telephone is apparently not a criminal matter anymore!  | Oh dear. You will note I predicted as much.
Why oh why do these police officers make statements about something of which they clearly know nothing.
I suggest a little more basic training in the law & a little less of lying around on beanbags at training college discussing diversity wouldn't go amiss. |
| |
30th November 2006, 13:02
|
#56 ( | |