O'Sullivan -v- Abbey

[Sassafras]

Ihave got to the stage of issuing proceedings against Abbey. They have acknowledged Service but then another department in London has written to me stating they are aware my information has gone to their Complaints Dept and they do not have access to that information. They then go on to request my account number, details of the calculation of the claim and how the interested is calculated. They wish me to respond asap so they can file their Defence.

Am I obliged to respond to this letter? They do not state why they can't get access to the information that their Complaints people have. (Can't they ring them or write to them or email them?)

Can I just sit on it until it is time to request a Judgment?

Any advice gratefully accepted.

[Glenn UK]

SAdly you have a duty to act in good faith and in truth although the banks dont show much inthis context its best to be helpful and courteous when engagin in litigation.

I would just sned them a copy of the claim and schedule of charges and leave it at that.

JMHO

Glenn

[Sassafras]

Thanks. I have followed your advice and posted those today. They also requested my email & telephone details. I have provided those also but are they likely to contact me personally in that manner?

Has anyone else been approached by those routes?

I hope they will settle on this. I am more than a bit nervous about it going to a Hearing.

[Glenn UK]

For future reference you dont have to provide any details you dont want to.

If you dont want to deal with them via email or telephone write to them withdrawing consent for themn t contact you in this way.

HTH

Glenn

[Sassafras]

Thanks Glenn. I very much appreciate your advice.