f1fee Vs Cahoot

f1fee · 6th January 2007, 15:19

Hi There - Let me introduce myself, i am Fee and i have recently come across your Action Group after starting my fight to claim my bank charges from Cahoot. I was referring to another website that was very helpful but when my first letter to Cahoot came back with the standard response of "We do not accept that cahoot charges are unfair" Blah Blah I searched the internet for more info and Found CAG.

So i have a question for those who seem very helpful to everyone that visits this site. Following my 2nd letter to the Customer Support at Cahoot they have referred me to the Abbey's Stage 2 Complaints team. Do i have to start again with the first letter to them?

In advance thank you for your help and to everyone for their stories. It give me much hope and fuels my determination!!

Feex

f1fee · 9th February 2007, 20:46

Update:

So Received All Statements and total of Charges etc come to £1450, a nice tidy sum, which will be used to take us to Orlando when i get it back!!!

So last contact with Cahoot was 6th January 2007 saying get lost and contact stage 2 complaints. So sent them LBA giving 14days to reply which will be valentines day - as of then will file MCOL!!! I Can't wait!!!

Will keep you posted!

f1fee · 19th February 2007, 12:24

UPDATE:

Sent MCOL on Thursday 15th Feb. Got a letter from Abbey Complaints on Saturday - Sent before sent MCOL - saying "Having carried out a full investigation, I can assure you the charges do not contravene those regulations and therefore i cannot agree to refund all of them. However, as a gesture of goodwill, I am happy to refund £445."

LIKELY!!! Replied to them today saying thanks but already started court action and see them there!!!

Why do they bother sending these letters and letting it get to court when they know as well as we do that all the banks have paid out before going to court??

Bring it on!!! Disney Florida is now in sights!!!

f1fee · 27th February 2007, 12:18

Acknowledged yesterday!!!

f1fee · 14th May 2007, 11:51

Please help!!!!!! I submitted my Allocation Questionaire on the 4th April though Central London County Court. I am still waiting on a Court date, it has been approx 7 weeks. Is this normal????

ukmp3 · 14th May 2007, 21:13

After it getting sent from MCOL (Northampton) and getting to your local court, getting read by the Judge and a date for the hearing set - 12 weeks at the moment. (thats not your day in court - just when that day will be)

The courts are in-un-dated with bank charge claims... sit tight (I wouldn't book you holiday yet, you may have to wait up to 12 weeks yet)

f1fee · 15th May 2007, 10:20

ukmp3

Thanks very much for your reply. Your information was much appreciated.

I was on BBC News website yesterday and found this article:

BBC NEWS | Business | Judge warns 'unreasonable' banks

So my tactic is to write to abbey today with the article enclosed and request correspondance with them to resolve this before it goes any further.

Fingers crossed

fee

ukmp3 · 15th May 2007, 11:09

Personally I wouldn't send them that article as it may be view in Court (should yours be one of the very few cases that ACTUALLY gets there there) as aggressive.

What the article does out line very clearly is that if you following the process of writing to the bank, send list of charges, LBA, MCOL - you will get all your money back.

f1fee · 15th May 2007, 13:18

Ok Thanks for the pointer.

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