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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 24th August 2006, 17:53   #1 (permalink)
monki
Basic Account Customer
 
Watch out, there are Claims Touts about!

Challenge your credit file?

Join Date: Aug 2006
Posts: 1
monki Novitiate
Default Accept offer or fight on?

I wrote a cahoot asking for list of charges and demanding that they be repaid within 14 days. I received an email acknowledgment saying they would respond properly within 5 working days.

After 6 working days, I contacted them again by email to say I still hadn't received a satisfactory response.

The following day I received an email saying a list of the bank charges was in the post and they came to £495.

The refuse to admit that the bank charges were unfair, said they were in line with what other banks charged and were advertised when I opened my account. If I didn't like it I could go elsewhere.

They did however offer me a £250 gesture of goodwill providing I didn't go ahead with a court case.

So I've got them on the run.

I'm tempted to go for the full amount, but have a £7,000 loan still outstanding with them, repayable over 6 years.

I'm concerned about having my account closed and cahoot demanding I repay the money.

Presumably, they've entered into a fixed term contract so they couldn't this.... or could they?

Many thanks.
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