hello,
im here to help you as much as i can!
right the 1st thing that newbies need to do is read the faqs
click on this link
http://www.consumeractiongroup.co.uk...se-read-these/
yes there is soooo much to take in! we were all in this boat at one time!
when you write your data protection letter/subject access request
which is here
http://www.consumeractiongroup.co.uk...t-subject.html
you need to send the 10.00 with this letter and either take it into your local branch or get it recorded delivery. the bank have 40 days to comply once payment has been received! the 40 days include weekends.
there are all the other letter here also
http://www.consumeractiongroup.co.uk...lates-library/
regarding threads!!
when you want to start a new thread you need to go the the part of the site eg if you bank with abbey you need to go to the abbey forum
click this link to see all the forums
http://www.consumeractiongroup.co.uk...group-against/
to start a new thread you need to go to the forum you want to post a thread in and at the top it says new thread. click that and it will give you a box with a title. in the title you can put your name and who you are claiming with i.e lisa against abbey.
in the message you can write what ever you want.
now when you have posted your message and you want to go back at a later time to see if anyone has replied to it the you need to go to the top of the screen and it says QUICK LINKS and to the SUBSCRIBED THREADS.
a list of all the threads you have posted on will appear and you just scroll down till you find your thread and click on it!
if you look at the dates also of the posts this will show you how old that thread is.
if you need any more help then you can send me a personal message and to do this click on my name above and a drop down box will appear and it will say send private message.
good luck lisaxx
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if i have helped you at all click please the scales on top right! ABBEY
11/4 S.A.R - (Subject Access Request) SENT OFF
1/6 LBA SENT
22/7 LETTER SENT REQUESTING THEM TO REFUND CHARGES
15/7 STATEMENTS RECEIVED (ALL 6 YEARS WORTH)
20/7 CLAIM ISSUES IN OLDHAM COUNTY COURT.
8/8 CLAIM ACKNOWLEDGED GIVING THEM TILL 21/8.......
SETTLED IN FULL!!!!!!!
T MOBILE i won!
16/6 Data Protection Act SENT OFF
5/8 t mobile have failed to comply with the Data Protection Act/S.A.R - (Subject Access Request) reques ....BRING IT ON BABY!!
7/8 LBE SENT GIVING THEM 7 DAYS TO COUGH UP MY CASH
7/9 FULL REFUND BEEN SENT!!