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CAG Products - We think that these will help you to make your claim or Reclaim your Right

These sales also help us to keep helping YOU and keeps this site free of third party adverts!

Small Claims Kit-- Small Claims Court Guide
**New Edition**
CallBurner - Skype
CallRecorder Review
Last Will & Testament Kit Fight a Motoring Ticket
 
Alternatively you could purchase a CAG email address here, or maybe you'd prefer our address labels here


UPDATE: Consumer Forums ConsumerWiki is now LIVE - click here: ConsumerWiki


Consumer Action Group envelope labels
You are part of a community of over 195,000 people.
Let your bank know that you won't give in.
Display one of our labels on your envelopes.
Full description here
Sheet of 20 self-adhesive envelope labels
£3.50 inc p&p





Reclaim the Right!
The Lawpack Small Claims Kit contains everything you need to get your bank charges refund. Sample forms, Instruction manual, template forms and an entire set of court forms in .PDF format on CDRom.

Just type in the details of your claim and print them out.


Reclaim the Right!


Sue your bank as often as you like with one Lawpack!!

With a Lawpack and Patricia Pearl’s book on Small Claims, you have everything you need to get your unfair bank charges refunded or assert other consumer rights.
(England & Wales only)

CAG Forum Users Price £11.99
(click image to buy)
Plus £1 P&P



Reclaim the Right!


New Edition
Small Claims Procedure by Judge Patricia Pearl
An excellent guide for the layperson
Not for use in Scotland
Read BF's Review Here




Stand up to Telephone Harassment

If you use Skype -
Record your phone calls with CallBurner
It's Hot!

Click below to download your
14 day trial copy
CallBurner
Skype CallRecorder download


Read the
Explanation and review here
£31.96 - includes 20% CAG discount
(normally £39.95)

We've managed to negotiate a discount for CAG Users on DIY 'Willpacks'


Click on the image to purchase a Wills kit - £12.99 + £1.00 pp

Remember...you can't take your reclaimed bank charges with you ;-)



The new Consumer Directory
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road London NW11 7PE
The new Consumer Directory
search the web, shop online, looking for gift ideas?

  CAG Announcements
 
Welcome Guest
Please register
Registration is free
There are no charges for using any of the facilities of this website.
If this is your first visit, be sure to check out the FAQ. You will have to register before you can post. To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
registration is free
Are you being threatened over debts more than 6 years old?
This may be unfair
See our new Unfair Trading Guide
Bought an extended warranty?
Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
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News updates
The Consumer Forums front page
Have you been defaulted?
Would you like to clean up your credit file?
Check it out
 
Bank Action Group Debt Action Group
 



Welcome to The Consumer Action Group

and
The Bank Action Group


Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

  The Consumer Forums      Last Post      Threads Posts
Free advice and support to reclaim your bank charges or to solve other consumer problems.
Welcome. You have just joined the Consumer Forums. Come here and introduce yourself.
You will soon discover what a friendly place this is and get lots of hints about claiming your bank charges or dealing with other consumer rights.
Today 00:20 Go to last post
17,409 58,845
Frequently Asked Questions. Case guidance etc. Instructions on how you can Reclaim the Right and get your bank charges refunded.------::::::-----------
This forum will appear to be private if you are not registered. --- REGISTRATION IS FREE
You will need to register to enter these consumer forums
Registration is FREE and very easy.
11 12
Forum rules and other forum issues. You MUST read and agree these before reading or posting in this forum.
7th July 2007 13:27 Go to last post
7 14
The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. Follow this link to our PPI forum, where you will find information about whether you have a valid claim for a refund, and about the reclaiming process.
- - -
Never 0 0

Missing Persons
  The Consumer Forums Last Post Threads Posts
Contact a moderator to include an appeal or an announcement in this forum. Only UK-relevant matters please.
21st November 2008 16:03 Go to last post
11 12

Consumer Action Group Webmail
  The Consumer Forums Last Post Threads Posts
Direct access to your CAG webmail.
The CAG email is now fully featured including configurable spam and virus filters. Consult your email either here or on your favourite POP3 email program.
- - -

The Consumer Forums libraries - bank charges materials and other issues
The Consumer Forums materials base. YOU will need to register to view these materials
REGISTRATION IS FREE
  The Consumer Forums Last Post Threads Posts
Bank charges, Data Protection Act and other issues related to Consumer rights. ***** This Library will appear to be private if you are not registered ***** --- REGISTRATION IS FREE
You will need to register to enter these consumer forums
Registration is FREE and very easy.
21 29
All issues relating to unfair penalty charges and Consumer rights. ***** This Library will appear to be private if you are not registered ***** --- REGISTRATION IS FREE
You will need to register to enter these consumer forums
Registration is FREE and very easy.
34 41
***FULLY REVISED TO TAKE INTO ACCOUNT THE RECENT COURT JUDGEMENT*** The Bank Action Group document and letter templates. Use these to make your claim for your excessive unfair bank charges refunds or to challenge Data Protection Act violations --- REGISTRATION IS FREE ***** This Library will appear empty if you are not registered *****
You will need to register to enter these consumer forums
Registration is FREE and very easy.
38 77
This forum contains templates to be used in respect of complaints made under the Consumer Protection from Unfair Trading Regulations 2008. You will have to register to view these templates --- REGISTRATION IS FREE ***** This Library will appear empty if you are not registered *****
You will need to register to enter these consumer forums
Registration is FREE and very easy.
3 3
Newspaper and internet articles. Radio and TV items about excessive unfair bank charges and other consumer rights issues
***** This Library will appear empty if you are not registered ***** --- REGISTRATION IS FREE
You will need to register to enter these consumer forums
Registration is FREE and very easy.
9 10
Links to Governmental and non-Governmental agencies ***** This Library will appear empty if you are not registered ***** --- REGISTRATION IS FREE
You will need to register to enter these consumer forums
Registration is FREE and very easy.
40 43
Explanatory notes intended to make the court system more accessible to you. If you have to go to court to Reclaim the Right. Recover bank penalty charges.
***** This Library will appear empty if you are not registered ***** --- REGISTRATION IS FREE
You will need to register to enter these consumer forums
Registration is FREE and very easy.
6 6

The Consumer Forums
The Consumer Action Group
  The Consumer Forums Last Post Threads Posts
Are you interested in the bigger picture? Do you have definite ideas which you wish to contribute? Are you interested in campaigning in some way? Whether it is bank charges, PPI, the cost of gas/electric/food/travel etc - this is the place to share your ideas.
Yesterday 21:45 Go to last post
289 7,455
Yesterday 23:56 Go to last post
5,582 52,014
As the title suggests - a kind of "Did you know...?" - a place to add snippets of information about consumer law. Everyone must know at least one little gem that could help out loads of people. Try and post with a link to clarification where possible.
Yesterday 22:43 Go to last post
784 8,900
If you are giving up smoking then you might like to start a thread here so you can let us know how you are doing - and about each time you falter.
Yesterday 20:29 Go to last post
30 348
Having problems with benefits / deductions, or want to discuss entitlement etc. this is the place. Other matters include Tax Credit issues and also advice for those on / or below minimum wage.
Yesterday 23:47 Go to last post
616 5,752
296 2,718
With the switch to Digital now in full swing, we are seeing an escalation of problems ranging from faulty set-top boxes to poor customer service and difficulties with unsubscribing and being overcharged. Whatever the issue - this is now the place to post your story.
Yesterday 21:16 Go to last post
18 125
Problems with the DVLA? Don't we all? - here's the place to post.
Yesterday 22:35 Go to last post
338 3,721
Do you have problems at work for any reason including disability, harassment, discrimination? Are you facing disciplinary action? Are you failing to get employment because of some disability or discrimination problem? Discuss it here.
Yesterday 22:21 Go to last post
1,387 12,210
by gwc1000
Yesterday 18:06 Go to last post
432 4,151
by ashmk
Yesterday 11:30 Go to last post
455 3,655
Yesterday 22:06 Go to last post
1,164 9,531
This is the place to discuss Local Authority dispute, including issues around Council Tax Banding, Business Rates, Planning etc. NB: DO NOT USE THIS FORUM FOR COUNCIL TAX BENEFIT OR DEBT ISSUES - you will get more support in the other relevant forums.
by Conniff
Yesterday 20:09 Go to last post
228 1,207
Yesterday 19:31 Go to last post
245 2,598
A forum to discuss the legalities or unlawfulness of parking/speeding tickets or congestions charges etc.
Today 00:22 Go to last post
2,970 37,504
The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.
by postggj
Today 00:11 Go to last post
1,851 20,410
Have you been let down by public transport? Tell us about it here. Go one better and put in a claim for some proper compensation. You don't have to accept their travel vouchers. You can do better than that.
Yesterday 17:10 Go to last post
88 941
This is the place for both Landlords and Tenants to discuss letting issues, and share experiences.
Yesterday 22:38 Go to last post
2,316 19,030
If you have a problem with goods which you have purchased by a major UK retailer whether it be on the High Street or On-line, share it with us here. This is where you Reclaim the Right. ENTER NOW.
Today 00:01 Go to last post
1,355 12,856
If you have special needs or disability issues, discrimination, motability etc, come here to discuss it or to give advice
Yesterday 16:10 Go to last post
128 1,711
Come here if you think that you have consumer-style problems which are connected to your status as a student
Today 00:04 Go to last post
331 3,477
by clemma
Yesterday 22:56 Go to last post
1,942 15,861
Yesterday 22:04 Go to last post
1,004 6,510
by Ell-enn
Yesterday 23:56 Go to last post
669 5,309

The Consumer Review Centre
Consumer Reviews
  The Consumer Forums Last Post Threads Posts
Have you bought a product or paid for a service? Would you like to recommend it - or warn others about it.
Whatever it is:- software, hardware, TVs, service, cars, holidays. Whatever
Write your review here.
6th January 2009 22:55 Go to last post
21 70
Have you a computer or other computer equipment? Would you like to recommend it - or warn others about it
Write your review here.
11 58
Have you bought or used any computer services? Would you like to recommend it - or warn others about it?
Write your review here.
6th January 2009 19:13 Go to last post
17 103
Have you bought or used any computer software? Would you like to recommend it - or warn others about it?
Write your review here.
20th December 2008 20:11 Go to last post
9 45
Have you shopped at a department store? Would you like to recommend it - or warn others about their customer service.
Write your review here.
4th January 2009 23:47 Go to last post
11 54
Have you bought a DIY product or done some home improvements? Would you like to recommend it - or warn others about it.
Write your review here.
Mfi
29th November 2008 21:41 Go to last post
5 11
Have you bought a financial product or used a service? Would you like to recommend it - or warn others about it.
Loans, Mortgages, Savings, financial advice. Whatever
Write your review here.
by Weird
3rd December 2008 17:41 Go to last post
22 85
Have you bought a health product or used a health service? Would you like to recommend it - or warn others about it.
Write your review here.
by angel_1
17th October 2008 01:09 Go to last post
1 12
Have you bought Insurance or had to make a claim? Would you like to recommend it - or warn others about it.
Car, Household, travel, breakdown, building, life insurance. Whatever
Write your review here.
Yesterday 10:09 Go to last post
9 39
We have started testing telephone recording devices. We will review them here.
Have you tried one or to would you like to comment on our review?
Do it here.
by gaz2954
Yesterday 14:53 Go to last post
8 16
Have you traveled or been on holiday? Would you like to recommend it - or warn others about it.
Air, train, boat, coach travel. Package holidays or hotels. Whatever
Write your review here.
5th January 2009 09:51 Go to last post
24 71

The Consumer Forums
Debt Action Group
"Dealing with debt"
You can choose any one of our new debt forums to seek help or to give help on specific aspects of debt.
  The Consumer Forums Last Post Threads Posts
Advice on how to deal with debt collectors.
Are you receiving distressing phone calls? Are you recording them? Why not?
Today 00:28 Go to last post
12,448 203,571
Your rights when dealing with bailiffs and sheriff officers
by babist
Today 00:07 Go to last post
1,766 24,800
Experian, Equifax, CallCredit etc
by newward
Yesterday 20:39 Go to last post
320 4,213
They have also been known as 'Chattel Mortgages', but whatever the name - this is the place to get advice.
3rd January 2009 09:40 Go to last post
98 1,551
Advice on some of the formal debt management solutions
326 3,655
Advice and guidance on Scotland specific debt issues
by 42man
Yesterday 23:24 Go to last post
181 1,854
Advice and guidance on dealing with court action by a creditor
by SB100
Today 00:20 Go to last post
1,876 49,488
Advice on dealing with secured debt
Today 00:03 Go to last post
666 10,044
An essential way of making ends meet? - or just another expensive way climbing onto the spiral of debt?
The British Cheque Cashers Association says that it receives very few complaints from borrowers.
Yesterday 23:15 Go to last post
47 8,568
Tell us your repossession story or seek help here
Yesterday 23:32 Go to last post
220 4,541
Advice and guidance on dealing with debt on a personal level
Yesterday 20:38 Go to last post
41 549
Advice on how to work towards a debt free life
349 3,626
Various letter templates to help you communicate with your creditors - PLEASE NOTE THAT YOU MUST BE A MEMBER TO VIEW THESE TEMPLATE LETTERS - Membership is free: http://www.consumeractiongroup.co.uk/forum/register.php
You will need to register to enter these consumer forums
Registration is FREE and very easy.
18 128
Post here any general debt questions not covered elsewhere.
by tosh1
Today 00:26 Go to last post
6,464 80,509

The Consumer Forums
The Bank Action Group - against unlawful bank charges
  The Consumer Forums Last Post Threads Posts
The Litigation section is very important. The information here is useful if you are applying for disclosure orders, lifting of stays, wasted costs orders or other matters.
PLEASE DO GIVE YOUR LITIGATION DETAILS TO A MODERATOR OR SITE-HELPER. AND BE SURE TO GIVE THEM AN UPDATE WHEN YOUR CLAIM IS CONCLUDED.
- - -
Come here to discuss general issues in the unlawful charging by banks debate.
Any general issues about unfair bank charges.
6,972 76,750
If you live in Scotland or have an account in Scotland, please take time to join the new Scotland User Group. (Not for RBS/HBOS English accounts.)
Yesterday 23:29 Go to last post
851 8,424
Had a bad day, Dear? Come here for some off-topic chat.
2,214 113,297
Want to meet up with other CAG people round the country?
Yesterday 20:29 Go to last post
48 7,409
Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded
Yesterday 23:09 Go to last post
4,991 72,466
Meet other A&L Bank customers who have also been faced with excessive unfair bank charges. They FSA see A&L as one of the weak links in the present bank liquidity crisis. Is it you or the A&L which is spending beyond their means?
6th January 2009 16:10 Go to last post
1,596 19,344
Meet other Barclays Bank customers who have also been faced with excessive unfair bank charges. The is the bank which the BBC found had a culture of dishonesty. Let us know if you agree.
7,202 96,162
Meet other Co-Op Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded
Yesterday 23:10 Go to last post
768 6,368
Meet other Halifax Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded
Today 00:25 Go to last post
6,964 91,970
Meet other HSBC Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded
Yesterday 23:49 Go to last post
7,332 107,288
Meet other Lloyds Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded