Maroondevo52 - HBOS & FOS(Business Account) **WON**

maroondevo52 · 7th February 2008, 22:50

Hi,

I complained to FOS back in August 2007 regarding the charges on my Business Account. Already claimed twice on the same account and did'nt want to risk the Court throwing out a 3rd claim on the same account.

They got back to me saying, as they said to most, that all claims were put on 'hold' until after the 'test case'. Last week I e-mailed them stating that the FSA said the 'test case' did not apply to Business Accounts.

Today received a letter from FOS.

The FSA has recently issued further guidance on this issue and clarified that this does not apply to complaints about default charges on Business Accounts. As a result, HBOS has indicated that it is, in principal, prepared to settle such complaints. It will shortly be in touch with you directly with a settlement proposal.

Of course, if it is not possible for you to reach an agreed settlement without our further involvment, you should let us know. Similary, please tell us if your complaint is resolved, so that we can update our records, or should you have not heard from HBOS within the coming six weeks.

Here's hoping

Regards.

Scott.

Brassed off · 9th February 2008, 17:08

Yay, nice one

Mine's a pint

It could be that the FOS are just sending out standard template letters regarding stays without carefully reading the letters they receive.

It's a good job you're a Cagger and pointed out their error. Eh up, they might even offer you a job :o

**Tilly** · 18th March 2008, 14:45

Yo Scott

Any news yet, i think Bo is waiting for a swally

tilly

maroondevo52 · 18th March 2008, 17:40

I'll tell you when the cheque clears

**Tilly** · 18th March 2008, 17:46

read ya loud and clear lol oooh only 6 to go

:o

tills

saintly_1 · 18th March 2008, 17:47

Ohhhhhhhhhhhh

Mines a bacardi 'n' coke no ice

**Tilly** · 18th March 2008, 17:48

only the one saintly

maroondevo52 · 18th March 2008, 17:59

There are some very nice people at HBOS,

Sometimes, not too smart

More to come............

saintly_1 · 18th March 2008, 17:59

You havent seen my measures tilly

maroondevo52 · 18th March 2008, 18:02

Long Tall Glasses for all you lovely people

**Tilly** · 18th March 2008, 18:03

in that case mine's a voddy

and just to be different can i have a brolly in mine

maroondevo52 · 18th March 2008, 18:08

God, just realised, I'll have to make a donation. What's 5% of £24.75

**Tilly** · 18th March 2008, 18:14

Whoop Whooop 2000 posts,

Tills

saintly_1 · 18th March 2008, 18:17

Quote:

Re: Shocking Brand Name Sony Vaio
Just remembered, I've got loads of old wallpaper, some with very nice patterns, used some for the bairns school jotter.

saved for prosperity your 2000th post

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