Continued broadband problems...

[diskmandave]

Have installed new router, bought & replaced all filters/splitters at UK-O's insistence...

STILL.... It's a pile of Sh**e! Dropping connection and refusing to hold a connection... Even down to 128Kbps!!

Hopefully back soon...?!!

Best to all..... Dave...

[Bookworm]

As long as you keep up with the important stuff when you do manage to get on, Dave, that's all that matters.




... And by that, I mean of course the Manchester thread.

[diskmandave]

Just replied to your PM...

[ukaviator]

Is it a wireless box?. It maybe the channels need altering Dave. In the set up of the router, you may have to fiddle with the channel set up to get a better signal.

[Lula]

ooo how does one do that UK, I have a linksys wireless G ADSL 2/2+ router, which wont allow me to use the lappy in the living room, which it really should do

[steven4064]

I bought a wireless router and it works fine wit hmyh laptop but ONLY if I fix the IP address. If I use DHCP it does exactly what DMD's is doing.

[diskmandave]

It's not wireless, it's a Binatone ADSL USB modem, the problem is there on my back up modem too and now i've changed all the splitters the problem is still there. BT have said there's no problem with the line and still refuse to come and look.

[WebMaster]

That sucks. Have you always had problems, or is just something that's started recently?

[Rooster-UK]

What is your ISP, Dave?
I'm using AOL broadband on BT phone-line. I get a good 5.5 Meg, which is as much as the line will support.
I very rarely have problems with it. Using a Speedtouch router with four PCs networked. (Wired network connections).

Mind you, I don't use any AOL software, which I regard as a virus, just using the connection.

[diskmandave]

My problems started when I changed from Freeserve to Bulldog in 2005, I do remember that Bulldog do (did) something with their own equipment at the exchange to make the service compatible, and when I got fed up of the problems and god-awful customer service and changed to UK Online the problems have continued and can be so bad that I actually gave up playing poker online because the drop outs were costing me big money games.

Problems... Attempted solutions...

• Connection constantly dropping
• Or - Unable to get a connection at all
• Same problem exists using desktop or laptop
• Even drops out at 128Kbps!!
• Have tried connecting directly to test socket
• Have tried a different ADSL USB modem
• Have changed all ADSL filters

Tonight has been good, been on 4 1/4 hours now without a drop..

[Rooster-UK]

Do you get any noise on the line when using the phone? If you do, that will certainly cause trouble with a digital signal. Ask BT to increase the gain on the line. It might not cure the problem but it certainly won't make it any worse.
Do you know whether the cable between you and the exchange is copper or aluminium? If it's aluminium, you might as well forget it..... it's useless.
I'm not familiar with UK Online. Is that BT? You really need to be pugnacious. Insist that they come up with a solution or else you will report them to (OFTEL?) or whoever the broadband regulatory body is and you will consider cancelling your contract and going elsewhere.
Bear in mind, if they start quoting minimum contracts that they are not supplying you with the service you are paying for....hence THEY are in breach of the contract.

[saintly_1]

with isp's that rely on a BT telephone connection alot depends on how far you are from the main exchange .... I know If we were to go change to a 'BT' line connection they cant garentee our speed as we are too far from the main exchange ....... plus it would cost us £120 connection fee as some kind sole years ago removed our line from the house to the pole .....

[Curlyben]

OK time for a stupid suggestion.
UNplug everything then plug a filter into the MAIN test socket and see what you get connection wise.

If this works them slowly start replugging stuff, checking the connection as you go.

If you are lucky it maybe something this simple that resolves the issue.,

Remember things like Sky box, faxes, and any alarm systems.

[diskmandave]

Done that already Ben, it's no different at all.