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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

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Old 10th September 2007, 11:34   #1 (permalink)
taloola1
Basic Account Customer
Default bt broadband too far from exchange box

hi there we have been waiting for broadband for years all the villages all around us have broad band but we dont apparently our house is too far from the exchange box so we cant have it, is this right i thought everyone was gonna get it now it looks like we will never get it and we pay more for dial up so it is costing us money .does anyone know what we can do to make them put it in for us please ....
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Old 10th September 2007, 23:14   #2 (permalink)
blitz
Gold Account Customer
Default Re: bt broadband too far from exchange box

There is nothing you can do but keep moaning at BT to upgrade your exchange. There are some other (and little more expensive ways) to get the internet including:
Cable
Satellite
3G mobile phone (full internet connection your computer to a 3g device)

Unfortunately there are limits on technology and whilst this is improving all the time if you really do live too far away there is nothing bt can do.
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Old 23rd September 2007, 12:28   #3 (permalink)
petethemanc
Basic Account Customer
 
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Default Re: bt broadband too far from exchange box

Hi there, i am a telcoms engineer. Whats the name of the village where you are? i can check the exchange and when line upgrade is due to be scheduled.
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Old 23rd September 2007, 14:14   #4 (permalink)
taloola1
Basic Account Customer
Default Re: bt broadband too far from exchange box

Quote:
Originally Posted by petethemanc View Post
Hi there, i am a telcoms engineer. Whats the name of the village where you are? i can check the exchange and when line upgrade is due to be scheduled.

hi there our village is called adlingfleet near goole that would be great if you can find anything out it is driving us mad thanks again ......
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Old 23rd September 2007, 14:49   #5 (permalink)
John from Ards
Basic Account Customer
Default Re: bt broadband too far from exchange box

Hi. I and my neighbours had the same problem though only 4 miles from the exchange. In Northern Irleand BT have a contract with DETI (Department of Trade and Industry) to supply a broadband service to everyone who wants it. If this can't be done by ordinary BT cables they have to do it by satellite and the heavily subsidised installation charge is only £70. Have been on BT satellite broadband for 2 years now and service is good but a bit slow in wet or foggy weather.
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Old 23rd September 2007, 15:02   #6 (permalink)
MrShed
Platinum Account Customer
 
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Default Re: bt broadband too far from exchange box

Worth noting that if you live in the sticks enough to not get broadband, I would very much doubt that you would get a strong enough 3G signal to get 3G broadband either.
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Old 23rd September 2007, 19:49   #7 (permalink)
petethemanc
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Default Re: bt broadband too far from exchange box

Right, sorry to be the bearer of bad news but the 21CN in your area is 2009 completion date.

ADSL status: Enabled as of 07/05/2003 ADSL Max status: Enabled as of 31/03/2006 SDSL status: Not available 21CN PSTN switchover target: Q3 2009However, virginmedia are trying to get cable in your area by march 2008. Not to good news i know, but better than waiting till 2009
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