Having difficulty changing your Broadband supplier? - No more.

BankFodder · 18th August 2007, 09:16

The National Broadband SpeedFinder Survey

...explains the process for MAC migration

BankFodder · 18th August 2007, 09:27

These regulations are described by the Regulator as a "mandatory code of conduct".
We take the view that these regulations are now incorporated into the Broadband contract.
If you have difficulty changing Broadband suppliers and it is because these regulations have not been complied with, you may complain to the Regulator - but we would suggest an action in the Small Claims court for damages and an order to force compliance.
We feel that this will have a very much more salutary effect on your Broadband supplier and is likely to produce a rapid compliance and an early out of court settlement.

Your damages claim is likely to be very modest.
Also, because you would be bringing a part 8 claim, it will cost £150 flat court fee - although this will be recoverable from your supplier.

jonny0000 · 26th June 2008, 12:39

Interesting - will look into it and post again

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